Acorn Property Group reviews

★★★★★ 5/5

Trustpilot

Stunning new build apartment

The Links development experience has been positive start to finish. As a first time buyer they have been on hand to help at each step, staying in regular contact and helping move things along.Now that we are in our new home we are so so pleased. Any snags that we have identified are to be sorted, and we have what feels like one of the best views around.

Nick · 30 October 2021

★★★★★ 5/5

Trustpilot

Our experience was great

I have to say our experience is not at all like the other reviews. They were very patient when we’re delayed with exchange by several weeks and did not put any pressure on us at any stage. The aftercare so far has been acceptable but we haven’t had much at all to contact them about. We wouldn’t hesitate to buy another house from the in the future

Jenny · 9 October 2021

★★★★★ 4/5

Trustpilot

A satisfied customer

I have lived in my apartment for exactly two years and overall, my experience has been extremely good.

Customer: · 26 January 2026

★★★★★ 4/5

Trustpilot

Vincent Brown

Vincent Brown of Acorn has been fantastic. Friendly, approachable, highly skilled, experienced and knowledgeable, all his work has been first class.

Antony · 3 December 2024

★★★★★ 1/5

Trustpilot

Acorn Property Group mis-sold a property

Acorn Property Group mis-sold a property to a family member at St Leonard’s Quarter. Be very aware of the sales team. They now deny lying. This issue still hasn’t been resolved despite Acorn Property having had numerous opportunities to do so. They probably won’t respond to this review.

Maureen · 28 December 2024

★★★★★ 5/5

Trustpilot

Acorn aftercare

I have purchased my property from Acorn just over a year ago and Justina from Aftercare team has been a gem all this time! She has assisted me with number of queries and guided me throught the process of using Clixifix. She is always very polite and willing to help which made my experience with Acorn very pleasant!

Jo · 25 November 2021

★★★★★ 5/5

Trustpilot

Our experience dealing with Acorn has…

Our experience dealing with Acorn has been positive start to finish. The management have provided clear communication and updates, helping us move the purchasing process along which has been extremely helpful as a first time buyer.Now, living in the apartment, we are so pleased. The location is outstanding and we are really happy with our decision.Rach Lewis

Rachel · 14 November 2021

★★★★★ 5/5

Trustpilot

Brilliant and tidy resolution of…

Brilliant and tidy resolution of snagging. Thanks

Matt · 6 February 2025

★★★★★ 2/5

Trustpilot

Could do better. . .

A year on now from taking the keys to a lovely apartment in Poole from Acorn Property Group sadly the aftercare service and communication received from them, especially recently, has been very disappointing. The snagging, which happens in all new properties and is not unexpected, has still not been finished successfully. We are still waiting for the main self-closing door to self-close which is a security risk as the door is often to be found open, the entrance window is still cracked, redecoration due to a flood nearly a year ago has still not been carried out fully, the lift has broken down several times, the flooring in the apartment is lifting, the hot water from the taps takes an age to come through and the balcony still leaks when it rains. The block itself is also overheating and although initially accepting there is a problem and offering to help with the issue, this has yet to happen.

IAN · 19 July 2022

★★★★★ 5/5

Trustpilot

The Links, Rest Bay, Porthcawl

The Links PorthcawlI bought this property and moved in three weeks ago; everything about it has fulfilled my retirement dream - to live by the seaside in a quality apartment. I still smile when I open the curtains every morning, bliss.Rebecca and Sue in the marketing suite were so helpful throughout the whole process, with great communications and always available to answer those little queries. If only all the solicitors involved were as 'on-the-ball'!As with all new build projects there were some snagging issues, but these are being quickly being whittled down by the various trades involved.PS. It doesn't always rain in Wales!!

Andrew · 17 June 2022

★★★★★ 1/5

Trustpilot

Once they have taken your money the…

Once they have taken your money the whole process falls apart. Their builder went bust so they very poorly managed the builders themselves, acting as Contractor. Lots of basic building snags that they won't come back to sort, including builders bottles of urine found behind boxing in - how nice! Avoid at all costs!!!!

Ben · 22 January 2021

★★★★★ 5/5

Trustpilot

Acorn Frome Development

Experience with Acron at the Frome Development started in March 2021. Helyn from the Sales team was very informative and made the experience of buying our first home very easy. We had great communication and prompt responses throughout the buying process, she was happy to answer any questions we threw her way.The only disappointment was slip on the anticipated completion date, however considering the general limitations the pandemic had brought it wasn't unreasonable. Since moving in, we have overall been very impressed with the build and finishing standard, certainly when comparing to other new build developments we looked at. All our snags are being handled in order of urgency, just waiting for the last few. The site team are very friendly and happy to help. We have used the Clixifix system and tickets have been dealt with in a reasonable time frame. Overall our experience so far has been very positive and would recommend to others.Thanks, Hayley and Peter

Hayley · 7 January 2022

★★★★★ 5/5

Trustpilot

Fabulous Links Porthcawl

Our journey started in the first Covid lockdown and I don’t think we would have ended up in this fantastic property if not for the patience and help we received from Becky & Julia at the sales office. We love the property sea views and well maintained grounds in a relaxing atmosphere.our family and friends love visiting and taking the coastal walk a few yards from the grounds with fabulous views of Rest Bay. Thanks to Acorn and the Sales Office team for all their support to enable us to have our retirement dream home. Craig & Susan Comrie

Craig · 16 December 2021

★★★★★ 5/5

Trustpilot

Hope House, Bath

I purchased my property in the Hope House Development, Bath a little over 6 months ago. I was particularly struck by the build quality of not just the properties, but the general areas and grounds which have been sympathetically blended with the original Grade II listed Hope House. My property is well designed and appointed, with top quality appliances and finishes throughout. With tall ceilings, large windows and light coloured bath stone exteriors and communal areas, the houses and apartments have the suggestion of Georgian houses but without the negatives and inconveniences of old buildings and listing consents. Luxury touches such as underfloor heating, integrated data services, well appointed bathrooms and granite kitchen worktops along with top quality Miele appliances are much appreciated. Thoughtful additions include a communal bike store, recycling centre, gardeners who maintain the extensive grounds and an on-site Concierge; Alex, all of which make these homes a delight to live in. As with all new properties, there have been some snagging issues but these are addressed quickly by the onsite Maintenance Man Vince and the Customer Care Manager Justina, both of whom are helpful, friendly and efficient. Whilst not all issues can be solved immediately, they are engaged and dedicated to finding solutions and this gives me confidence that I have made a good decision buying here. From my experience so far of purchasing and living in an Acorn home, I can highly recommend Acorn, their properties and the excellent support provided by their team members.

Fiona · 13 December 2021

★★★★★ 5/5

Trustpilot

2 Bedroom Apartment At The 18th The Links Rest Bay Porthcawl

Picked our keys up for our 2 bedroom apartment at the Rest, The Links, Porthcawl on 4/11/21. Hadn’t been down for a couple of months when construction work was ongoing. We were totally amazed how the development had progressed in all aspects of the build. All parking was allocated for each apartment, there were even EV charging points installed. We purchased an apartment from phase11, new build development. Phase1, the restoration of the original grade 2 listed building was a real eye opener on entering the development through electric gates, you can clearly see that all the original features were still intact, absolutely amazing. The handover went fluent and the sales representative gave us a full detailed walk around and explained how everything worked and what additional requirements were needed, ie: broadband, connectivity of the wireless box provided to control the underfloor heating from an app. A information pack was provided with covers instruction manuals for all the built in appliances etc.. a check list was provided for us to carefully go through the apartment at our leisure for any defects. Nothing found !! I work in construction on new build and I can honestly say Acorn Properties have built this development to an exceptional high standard with no expense spared on appliances and latest tech, we even received a luxury Welsh hamper using local products from luxury chocolates to locally made wine. Overall it has been a very easy and pleasurable experience purchasing our investment from Acorn Property Developers. Thank You.

Rob · 7 December 2021

★★★★★ 4/5

Trustpilot

I bought a flat at Waters Edge in…

I bought a flat at Waters Edge in Taunton in 2016. The two sales gentleman were of great help and guided me though the process from start to finish. I was delayed from moving in but was always kept up to date and felt very looked after.

Eddie · 1 November 2021

★★★★★ 5/5

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5 Stars - Stunning Homes at Bucklands Place, Nailsea!

5 Stars - Stunning Homes at Buckland's Place!

Patty · 21 October 2024

★★★★★ 5/5

Trustpilot

These people are wonderful.

These people are wonderful. Just moved into a Cornwall development. Still being built, so have the enjoyment of half-tuning into the chat on the building site, by which most things can be judged. Energetic, funny and suddenly, comically, respectful when I appear on the balcony. Everyone hard at work and enjoying it. Sean and Wayne and Geoff, thank you. Top job.

Penny · 30 May 2023

★★★★★ 5/5

Trustpilot

Heyln and Evelyn are the fairy…

Heyln and Evelyn are the fairy godmother mothers of house buying! As first time buyers, Heyln & Ev took us under their wings and made the whole experience effortless, warm and fun! Every request was handled with the utmost professionalism and efficiency - it was a pleasure to have a good, honest team to turn to knowing they have your best interest at heart. A big thank you to you both!

Rosanna · 3 March 2022

★★★★★ 5/5

Trustpilot

Acorn Property Invester

I have invested twice now with this company over the last three years through their representative, James. They have always been prompt with their payments and very helpful with assisting me in making the investments as easy as possible. I would rank this company very highly for friendliness, efficiency and customer service.

Robert · 23 October 2023

★★★★★ 5/5

Trustpilot

Felt welcomed from the very start

Felt welcomed from the very start! Helyn and Diana have been knowledgable and supportive. I am so glad to have had the two of them throughout the journey/process.10/10!

Harry · 8 February 2023

★★★★★ 5/5

Trustpilot

Professionalism and Expertise

We have had great dealings with ACORN and are more than happy with their professionalism and expertise.

Big · 23 April 2025

★★★★★ 5/5

Trustpilot

Kyla from Acorn Property Group was very…

Kyla from Acorn Property Group was very attentive and responsive to various matters involving our property. She is a reliable person who took the time to show up and look at matters first hand and make things happen quickly. We appreciated to have such a collaboration throughout the process of buying but also selling out property.

Yusuf · 12 April 2023

★★★★★ 4/5

Trustpilot

Very happy so far

Very happy with the overall process. The property is great and I've had no issues so far. The only bone of contention was the EV charging point connection but that was sorted very quickly.

Jason · 15 October 2021