Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot recommend Underhill's enough. Went well above the call of duty and above and beyond all expectations. They sold me for a great price and helped me through the whole process. Even coming up trumps in my hours of need when I had no one else to turn to. Taking me to an emergency doctors and dealing with awkward situations I found myself in. Andy, I have gotten to know very well and as a ex police officer is compassionate and the support that he gave me through the whole process really showed.
Alex · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for your very kind words Alex, it means the world to receive wonderful reviews like this. You are welcome we are very pleased it all went well in the end. We wish you all the very best for the future.
Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleI put my property on the market with underhills Andy Sims came out discuss the options Andy listed my property on the Saturday morning it sold the same day, he worked so hard for us excellent service would definitely recommend this estate agent and would not hesitate in using underhills estate agents again, a big thank you Andy for all your hard work 1st class a really great guy so pleasant to work with.
Thanks again Andy
Martin · 15 June 2019
★★★★★ 5/5
GoogleAndy and his team were brilliant, assisting with our purchase. Going above and beyond our expectations. Would recommend this estate agent to anyone looking to sell or purchase a home
Malcolm · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to review Malcolm and for your lovely words. We hope all is going well with the new property. Best wishes from the Underhill Sales Team
★★★★★ 3/5
GoogleAll I would say is that if you are selling a low value property (like a holiday lodge), beware. Service was ok, felt bugged at times. If you find your own buyer, make sure you leave enough time after serving notice before you go into a private transaction. They obviously have contracts to protect them (and I understand this) but I feel like I have been robbed of £3k, as I found my own buyer
Richard · 29 October 2024
★★★★★ 5/5
GoogleAndy and the team are amazing. I cannot recommend them enough. Extremely helpful and knowledgable. If your thinking of selling they are the only agent to consider in Exeter.
Peter · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to review Peter and for your lovely words. Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleI was a purchaser buying a property in exeter, and the agent was Underhils.
My experience dealing with them was absolutely fantastic. Whenever there was an issue, i felt it was dealt with promptly and it was a pleasure dealing with them on the phone. Every issue that did crop up was dealt with in a great way, Andy was very patient, and i really feel like he earnt his commision on the sale
Paul · 15 June 2019
★★★★★ 5/5
GoogleFrom the outset, I received an extremely supportive and efficient service where Andy Sims was willing to 'go the extra mile'. Communication was good which helped the whole process to run smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 14 June 2021
Agent replied · 13 June 2024
Thank you for taking the time to review us Sue and for your kind words, it means so much. We are very pleased to hear you were so happy with the service you received and we hope you are settling in nicely to your new home.
Very best wishes from all the team at Underhill Sales.
★★★★★ 5/5
GoogleNeeded a valuation on my property, was most impressed to see Andy next day . Very good response and will be coming back soon . Andy and his team are most helpful and always will to give advise .
Steve · 14 June 2020
Agent replied · 13 June 2024
Thank you very much for your kind review, we look forward to seeing you again soon.
Best wishes,
The Underhill Sales Team
★★★★★ 5/5
FacebookI was a purchaser buying a property in exeter, and the agent was Underhills.
My experience dealing with them was absolutely fantastic. Whenever there was an issue, i felt it was dealt with promptly and it was a pleasure dealing with them on the phone. Every issue that did crop up was dealt with in a great way, Andy was very patient, and i really feel like he earnt his commision on the sale
Paul · 17 January 2019
★★★★★ 5/5
GoogleMy wife and I chose Underhills as they we believed them to be a local estate agents who were up front and straight talking. We are so glad we did. They sold our property within 6 days, always answering calls quickly and arranging viewings to fit our busy family's needs. Having dealt with many agents in Exeter, Underhills aren't a corporate and faceless company obsessed with the quickest sale possible - they 'go the extra mile' - Andy, the MD, gave us his personal mobile on day 1 and he's walked us through the sale process (our first time) step by step. We can't recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Nilpik · 26 October 2021
Agent replied · 13 June 2024
Thank you so very much for your incredibly kind words, it means the world to receive amazing reviews like this. It was our complete pleasure! We wish you all the best for the future.
Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleExcellent service from Andy and the team, over the week from viewing to getting the keys 7 days later, (on a park home purchase)
Christine · 29 October 2024
★★★★★ 5/5
GoogleNever had the quality of experience from an estate agent before! Andy and the team have been nothing but professional and have ensured I got only the very best service!PositiveResponsiveness, Quality, Professionalism, Value
Richard · 14 June 2021
Agent replied · 13 June 2024
Thank you very much for your kind words Richard, it means so much to receive lovely reviews like this. We are very pleased you were so happy with the service received.
Best wishes from all the team at Underhill Sales
★★★★★ 5/5
GoogleFabulous ! Above & beyond other inferior agents and would use every time . Recommend five plus stars ! 🌟🌟🌟💥💥 …
Max · 16 June 2025
Agent replied · 16 April 2026
Thank you for taking the time to review us Max and for your super lovely words! Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleWould definitely recommend using Underhill, we got to speak to Sam and overall was a great service!
Bopa · 16 July 2025
Agent replied · 16 April 2026
Thank you for taking the time to review us Bopa and for your kind words about Sam! Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleAndy and the team negotiated our sale and purchase both seamlessly, took the stress away allowing us to focus on the the move. i could recommend them highly enough.PositiveResponsiveness, Professionalism
Susanne · 14 June 2021
Agent replied · 13 June 2024
Thank you for taking the time to review us and for your kind words, it means a lot. We hope you are nicely settled into your new home.
Best wishes from all the team at Underhill Sales
★★★★★ 5/5
GoogleRecently bought a property through underhill, great service, professional and very efficient. Emma, Andy and Sally were great throughout the whole process.
Chris · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to review us Chris and for your kind words, it means a great deal. Wishing you all the best in your new home.
Best wishes from all the team at Underhill Sales
★★★★★ 5/5
GoogleI've just completed the sale of my home in Exwick (Feb 20). I bought it through Underhill 13 years ago, and had an excellent experience with them back then as a buyer, so I turned to them this time to sell.
They know Exeter and its housing market really well, and I have found the whole Underhill team very supportive, quick to respond to anything I needed or asked of them, and professional in all aspects of this sale from start to finish - from quoting, choosing a sensible sale price strategy, marketing, and organising viewings - all of which got me an offer at the full asking price in just one week - to shepherding and steering me, my buyers (and our solicitors!) through to completion.
Highly recommended. Excellent service. Thank you, Andy, Ben & Angela in particular.
Mark · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for for your lovely words Mark. We are very proud of what we do and it means the world when we receive such wonderful reviews like this. It was our absolute pleasure and we wish you all the best for your future move.
Kind regards,
The Underhills Sales Team
★★★★★ 5/5
GoogleFantastic service from a great team! From start to finish on the sale of our property with Underhill Estate Agents we were impressed with the professionsal service they gave whilst maintaining a personal touch and a level of integrity that other estate agencies often fail to offer. Whenever we had any difficulties during the process they were able to guide and support us through them and help to resolve them in a timely manner. I wouldn't hesitate to recommend them to anyone wanting to sell their property and will definitely be using them in the future.
F · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for for your kind review. It means a lot when we receive such wonderful reviews like this. It was our absolute pleasure and we wish you all the best for your future move.
Kind regards,
The Underhills Sales Team
★★★★★ 5/5
GoogleUnderhill's are a great local estate agents who go the extra mile to help with your property sale. We went with them due to the number of great reviews and weren't disappointed. Emma handled our sale and was brilliant. She kept us informed of everything going on and was always at the end of the phone if needed.
We would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for your kind words Mark, it means the world to receive such lovely reviews like this. It was our pleasure! We wish you all the best for the future and in your new home.
Best wishes from Emma and the Underhill Sales Team
★★★★★ 5/5
GoogleExtremely friendly and helpful staff. An amazing service that I would recommend to anyone.
Spencer · 12 June 2025
Agent replied · 16 April 2026
Thank you for taking the time to review us Spencer and for your kind words. Best wishes from the Underhill Sales Team
★★★★★ 5/5
GoogleUnderhills were responsive and professional throughout - ours wasn't the smoothest house sale ever but they helped us through it all! Highly recommended.PositiveResponsiveness, Professionalism
Molly · 14 June 2021
Agent replied · 13 June 2024
Thank you for taking the time to review us Molly and for your kind words, it means a great deal. Wishing you all the best for moving day!
Best wishes from all the team at Underhill Sales
★★★★★ 5/5
GoogleBuying my property through Underhill Exeter was great. They were so helpful, friendly and patient, and answered all my concerns. I highly recommend them!
Helen · 27 May 2024
★★★★★ 5/5
GoogleExcellent service from Andy and the team. Would highly recommend and will be using their services again in the future.
Luke · 1 July 2024
★★★★★ 5/5
FacebookMainly dealt with Andy here who has been brillaint very informative and always had time to talk to us, however all staff here have been lovely! Buying our first home we had a lot of questions that were dealt with quickly and in a way that we could understand as it was all very new to us! Thankyou Andy!
Darcie · 3 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.