Trusted Agent profile · Exeter

Strutt and Parker reviews in Exeter

4.6

★★★★★ Excellent

615 reviews across 2 platforms

24 Southernhay West, Exeter, EX1 1PR

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Strutt's office in Exeter, at 24 Southernhay West, is rated 4.6 out of 5 across 615 reviews on two platforms, including 170 Google reviews rated 4.9.

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4.9 / 5

170

Reviews on Google

This office

Trustpilot logo

445

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sarah went above and beyond to help…

Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.

Alison · 13 July 2026

5/5

Google

Blair Stewart is a credit to Strutt and Parker. He was consistently responsive, professional and patient as the vendor's agent, steering us through several options until we found the property for us. His local contacts both in the property world and wider community have proved valuable since our moving in. A sincere thank you.

Malcolm · 23 September 2025

5/5

Trustpilot

Alex was fantastic throughout the sale…

Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.

Jack · 15 December 2025

5/5

Google

I contacted Strutt & Parker in Exeter to sell my late parents home in Sidmouth. Isabel Clifton came and looked around the property, she was punctual and very professional with a friendly attitude. Isabel had a good grasp of the market and how to market the property in a difficult housing market. Isabel and her team provided good helpful advice and had an excellent knowledge of marketing our property. Their whole approach was professional, from valuing the property, to producing the particulars and photographs, to arranging the viewings and showing the potential purchasers around the property and achieving a good sale price that I was very happy with. I would highly recommend Isabel Clifton & her team if you are wishing to market a property. Robin Gabriel

Robin · 16 October 2024

5/5

Google

We've been really pleased with the service we received from Helen De Burton. Our house was a tricky one to sell and we had one buyer really mess us around. Helen was supportive from start to finish and I'm happy to say we found a lovely buyer and still sold for a price we're really pleased with. Especially in the period between offer and completion Helen was always a WhatsApp message away to help the process along and make it as easy as possible for us, we really appreciated all her work. If you've got an older property I couldn't recommend anyone better, they understood the value of our house much better than any of the local agents.

Sophie · 25 August 2022

Agent replied · 24 August 2024

Hi Sophie, thanks very much for your review, we're glad Helen was able to support you through the process. Best wishes, Strutt & Parker

5/5

Google

We engaged Strutt & Parker to sell our house and it's been a great experience all round - and very fast! Helen de Burton has been excellent - from immediately "knowing" of a potential buyer who would love our house (and who did indeed buy it) through to keeping us updated, always being available for a chat and generally being a real pleasure to work with. Thank you Helen for helping us find this house in the first place and then executing a painless and rapid sale.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 25 August 2022

Agent replied · 24 August 2024

Hi Caroline, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Helen. Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent Service

We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.

Will · 5 July 2025

5/5

Google

The experience of buying and selling a home with Strutt and Parker exceeded all our expectations. Helen De Burton is a fantastic agent, she managed communications and our expectations extremely well. Processes were explained thoroughly and she took time to understand our needs and work with us as a team to achieve our home moving goals. I have recommended the Exeter team to lots of family and friends.

Rebecca · 25 August 2023

Agent replied · 24 August 2024

Hi Rebecca, thanks very much for your review. We're glad Helen was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Our sale and purchase was a long drawn out affair (not helped by two budgets!) but ended successfully, very much because of Tom Folland's hard work. He went above and beyond to maintain excellent communication with all parties, showing empathy, professionalism, and not a little dogged determination. Thankyou Tom for everything!

Sarah · 16 February 2026

Agent replied · 16 April 2026

Thank you, Sarah, for your wonderful review! We're thrilled to hear that Tom's hard work and dedication made your sale and purchase successful. Your kind words about his communication and professionalism truly reflect our commitment to providing reliable and customer-centric service. Kind regards, Strutt & Parker

5/5

Google

Completion day today on our family home of nearly 40 years. Helen was the perfect choice of estate agent for a transaction that had many elements bearing in mind the length of time and the age of the owners. But the utmost professionalism and a caring nature carried us through and we are all thrilled with the result.

Lydia · 27 March 2024

Agent replied · 24 August 2024

Hi Lydia, thank you so much for your feedback. We will certainly pass your comments on to the Exeter team. Best wishes, Strutt & Parker

5/5

Google

Isabel is a friendly, professional and very experienced estate agent. She dealt with our particularly complex house sale extremely well, bringing invaluable local knowledge and understanding to a number of challenges it presented. We also really appreciated her very responsive approach when faced with a tight timescale for exchange and completion. We would have no hesitation in recommending Isabel and Strutt and Parker to other sellers.

Anne · 25 August 2023

Agent replied · 24 August 2024

Hi Anne, thanks very much for your review. We're glad Isabel was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Tom Folland from Strutt & Parker helped us with the process of buying a house. He was incredibly helpful and kept the pace going whilst giving us helpful and accurate advice. We were really impressed with the service and if we ever move house I will definitely use them.

Katherine · 16 February 2026

Agent replied · 16 April 2026

Thank you, Katherine, for your wonderful review! We're thrilled to hear that Tom provided you with incredibly helpful support and kept the pace going during your house buying process. Your trust in our customer-centric service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent Experience with Agne Karuzaite of Strutt & Parker

Agne Karuzaite Strutt & Parker sold our home in record time at pretty much our asking price. She understood the market, did not over promise, was super responsive, was always professional and was very friendly. If you are selling home in central london, we would highly recommend her.

Andrew · 5 October 2026

5/5

Google

This is the second time we have worked with Strutt and Parker and it confirms that they really are the best around. Always professional, even when it gets stressful, Helen was a godsend and was always at the end of the phone when we needed her. We would highly recommend them to anyone.

Marisa · 26 April 2024

Agent replied · 24 August 2024

Hi Marisa, thanks very much for your review. We're glad our Exeter team was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

We had a wonderful experience with…

We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.

Christine · 11 September 2025

5/5

Google

I instructed Strutt & Parker to sell my home on the recommendation of a friend. My experience was first class from start to finish. Isabel Clifton is a highly motivated individual, easy to work with and a very knowledgeable property expert. Isabel delivered an excellent level of customer service throughout the fast and efficient sales process. I would strongly recommend Strutt & Parker as they delivered a positive and successful outcome for me.

Gary · 25 August 2022

Agent replied · 24 August 2024

Hi Gary, thank you so much for your positive feedback. We're glad Isabel was able to support you throughout the process and will certainly pass the feedback on to her. Best wishes, Strutt & Parker

5/5

Google

We had a brilliant experience buying a house with Strutt & Parker. Our estate agent Helen De Burton was the ideal combination of incredibly helpful and attentive, whilst also being respectfully relaxed throughout the process so we never felt harried. It all went very smoothly and we wouldn’t hesitate to recommend using Strutt & Parker when buying or selling a property.

Emma · 25 August 2023

Agent replied · 24 August 2024

Hi Emma, thanks very much for your review. We're glad Helen was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Isabel Clifton at Strutt & Parker was great on the sale of a Topsham house to us - friendly, diligent, always contactable and very professional. Although she was acting for the sellers, we found her really helpful when we made our offer and very hardworking in helping push the transaction through to completion, despite one or two complications along the way.

Tim · 25 August 2023

Agent replied · 24 August 2024

Hi Tim, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Isabel. Kind regards, Strutt & Parker

5/5

Trustpilot

Hamish and Amy made marketing and…

Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.

Carolyn · 11 February 2026

5/5

Google

A big thank you to Helen De Burton and the team at Strutt and Parker for managing our recent house sale. Helen is a fantastic sales negotiator, she helped our sale progress smoothly and was a pleasure to deal with. Thanks also to Richard Speedy for his input, I thought his knowledge of the market and valuation was spot on.

Ben · 25 August 2023

Agent replied · 24 August 2024

Hi Ben, thank you for your feedback. We are very proud of our Exeter team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Recently completed on a house marketed…

Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.

MR · 12 August 2024

5/5

Google

Isabel is a friendly, professional and very experienced estate agent. She dealt with our particularly complex house sale extremely well, bringing invaluable local knowledge and understanding to a number of challenges it presented. We also really appreciated her very responsive approach when faced with a tight timescale for exchange and completion. We would have no hesitation in recommending Isabel and Strutt and Parker to other sellers.

Laurel · 13 January 2023

Agent replied · 12 January 2025

Hi Anne, thanks very much for your review. We're glad Isabel was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Alex was a pleasure to work with from start to finish. Always flexible with timings for viewings or calls to discuss specifics. Would absolutely recommend Alex and Stuff & Parker if you are thinking of moving within the Cornwall region.

Scott · 10 October 2025

5/5

Google

Isabel Clifton was superb in every respect with the way she handled my recent house sale . Her excellent communication skills , friendly and efficient manner made the whole process exceptionally easy , and for this I will always be grateful . I would use her service again without hesitation . Thank you so much Isabel .

John · 25 August 2023

Agent replied · 24 August 2024

Hi John, thanks very much for your review. We're glad Isabel was able to support you throughout the process. Best wishes, Strutt & Parker

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