5/5
GoogleVery happy with the service provided
Agent replied · 15 June 2024
Hi Alexander, many thanks for your review! Kind regards, Strutt & Parker
Trusted Agent profile · Exeter
Strutt and Parker Exeter reviews
★★★★★
588 reviews across 2 platforms
Southernhay West, Exeter, EX1 1PR
Strutt and Parker's office in Exeter, at Southernhay West, is rated 4.5 out of 5 across 588 reviews on two platforms, including 146 Google reviews rated 4.9.
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Google5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
5/5
TrustpilotAmazing communication
We're still in the process of purchasing through Strutt and Parker, but the communication from Izzy at the Banbury office while we go through this process has been amazing. She's been beyond patient with my annoying questions and nothing has felt like too much trouble, she really is making the whole process a lot easier. Highly recommend!
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
5/5
TrustpilotGerrards Cross Team provide excellent service
I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended
5/5
TrustpilotSevenoaks branch recommended…
Andrew Harwood at the Sevenoaks office is an absolute gem. Handled a high value sale magnificently. He has just the right touch, knowing when to push and when to tread carefully. Always accessible, friendly and with plenty of sensible advice. He’s backed up by a charming team who were informed and efficient throughout. Very highly recommended!
1/5
TrustpilotIf I could have given less I would…
If I could have given less I would have.The agent did not turn up for our viewing in Chelsea, I contacted their office before the appointment time to confirm the appointment, they said they would get back to me, I am still waiting. Completely wasted my morning. Vendors be aware they may be costing you sales.
5/5
TrustpilotThe Best in Town !
We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.
5/5
TrustpilotI'm very grateful to Associate…
I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.
5/5
TrustpilotIt takes one to know a good one.
As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.
5/5
TrustpilotExcellent service, could not fault any part of the process.
Mark and Izzy helped us to sell our lovely home. We could not fault their professionalism, communication skills and honesty throughout the entire process.With life in Covid chaos, their skills were very much in the spotlight and they both shined through. Many thanks to them both and we would recommend Strutt & Parker, Banbury
1/5
TrustpilotNot reliable.
They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.
5/5
TrustpilotStrutt & Parker Winchester
We have just purchased our house which was marketed by Strutt and Parker's Winchester branch. I cannot stress enough how excellent the service we received was. Fiennes McCulloch in particular went above and beyond to ensure the process was as stress free as possible. Would definitely recommend.
5/5
GoogleStrutt and Parker have just managed to achieve a very difficult sale for me. At all times they have behaved with utter professionalism keeping me informed of progress and sometimes the lack of progress. I would recommend them to anybody who needs a compotent and totally professional estate agent, thank you and well done for all your hard work!
5/5
TrustpilotGerrards Cross Letting Dept
We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant
5/5
GoogleStrutt & Parker have recently handled the sale of our family home. On every occasion I dealt directly with Oli and nothing was every too much for him. It wasn't the easiest process but he handled it with ultimate professionalism and I felt his support at every turn. Thank you!
5/5
TrustpilotGreat experience
Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.
5/5
TrustpilotProfessional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!
5/5
TrustpilotFreddie Dryden from the Lewes office of…
Freddie Dryden from the Lewes office of Strutt and Parker acted for the vendors in relation to my recent house purchase. He did an excellent job for his clients and was highly professional and effective in brokering a sale. I will be looking to instruct Freddie myself on any future property transactions.
5/5
GoogleMy parents sold their house through Strutt & Parker and were very happy with the service received from Isabel. It was a very protracted and difficult sale, but Mum felt Isabel communicated with her about what was going on at all times.
5/5
TrustpilotStrutt & Parker - Very Professional
The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.
5/5
TrustpilotChoosing Strutt and Parker
Choosing Strutt and Parker, Exeter office was one of the best choices of my life! Exceptional team with Oliver C and Catherine H smoothing the process, expediting everything and keeping us all calm. So professional, friendly and a true team keeping us, the client, front and centre. Heartfelt thank you.
5/5
TrustpilotOur Experience with Strutt and Parker
The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.
5/5
Trustpilot10/10 Stacy Simms and Petra Duffin
I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
