Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Samuels Estate Agents in Exeter to anyone considering selling their home. My experience has been a very positive one. Andy was very knowledgeable and reassuring at the point of agreement to sell and the team supporting him have been exceptional. Nothing has been too much bother. Regular updates on progress and feedback on viewings were very helpful. The friendly professional and supportive approach by everyone has made what can be a challenging time less stressful and more ‘enjoyable’ 😊 - so if you are looking for a hard working, professional , knowledgable, kind and supportive team of people look no further than Samuels .
Donna · 16 January 2026
Agent replied · 16 April 2026
Hi Donna. Many thanks for your review. This is greatly appreciated and means a lot to all the team. We wish you all the best in the future.
★★★★★ 5/5
GoogleAndy, Sophie, Karen and the team handled both my sale and purchase and I couldn't have asked for better. Communication was excellent throughout the whole process and I really felt like I was in safe hands. The whole team should be proud of their work ethic and I would not hesitate to recommend them. Thank you!
Allison · 2 April 2026
Agent replied · 16 April 2026
Thankyou so much for your review, it was a pleasure to help you sell your home and in finding you your forever home. We all wish you the very best in your new home.
★★★★★ 5/5
GoogleFirstly I am so glad I went with Samuels!
The service given by Samuels was as simple as this - Excellent!!
Great communication all round, regular updates and timely reminders when they wanted me to act. I TOTALLY recommend Samuels and their staff for their customer focused attitude and helpfulness.
A special Thank You to Karen - a lovely lady who I've never met but who guided, advised and helped me through the sales process - give this lady a bonus, she was absolutely great and an asset to the company.
In all I'm one very happy customer - THANK YOU !!!
Barry · 11 August 2025
Agent replied · 16 April 2026
Hi Barry sorry for the late reply but thankyou for your lovely review. This means a lot to us and it was a pleasure dealing with you.
★★★★★ 5/5
GoogleWe were very pleased with Samuels Estate Agents. There was always someone at the end of the phone and everyone was consistently friendly, polite and efficient. Communication was excellent throughout. Thank you, Samuels!
Sarah · 26 March 2026
Agent replied · 16 April 2026
Thankyou for your review. We are so pleased to have helped you and your family in selling your property.
★★★★★ 5/5
GoogleWe have just completed on purchasing a property through Samuel’s.Karen and Sophie were amazing. Totally professional and ensured the purchase kept on track, with very tight time line.Highly recommend
Paul · 16 February 2026
Agent replied · 16 April 2026
Thankyou so much for the review. We hope you will be very happy in youre new home.
★★★★★ 5/5
GoogleI chose Samuels Estate through a recommendation.
From the initial booking to completing the sale of my late mother house was handled exceptionally.
This wasn’t a happy sell, it was our family home for over 60 years.
From Andy’s professional guidance and advice, to his team, Karen, Sophie, Cimon & the team of agents who took floods of viewings, a successful sale was achieved. This was completely carried out with a respectful and cheerful manner.
They helped me with a solicitor (Ashfords) also excellent. Nothing was too much trouble.
I am truly forever grateful to this brilliant team and would wholeheartedly recommend to all I know.
Service as it used to be, effective, efficient, professional, tactful, honest and handled with a smile.
They kept me informed, advised and engaged through the whole process.
I met Estate Agents and left with friends.
Many thanks
Mr Richard Trump
MrTrumpy66 · 16 November 2025
Agent replied · 16 April 2026
Many thanks Richard for your wonderful review. It wasnt all plain sailing but we got there in the end! So pleased we were able to support you and your family during the sale of your family home of 60 years.
★★★★★ 5/5
GoogleThe Samuels Team were brilliant from start to finish on our house sale. From giving us advice before we went on sale, through the marketing and viewings and most importantly (and a special shoutout to Karen) for managing the sale through to exchange and Complete. Highly recommend!
Mark · 11 August 2025
★★★★★ 5/5
GoogleI would highly recommend Samuels Estate Agents. Andy, Sophie and the whole team gave an exceptional service from appointment through to completion, regularly keeping in touch and aiding the sale of my property smoothly.
Thank you Samuels - what a fantastic Team!
Wendy · 16 November 2025
Agent replied · 16 April 2026
Hi Wendy thank you so much for the kind words! We’re thrilled you felt we gave you an exceptional service on your recent house sale. It was a pleasure dealing with you. Thankyou from us all for your kind gift.
★★★★★ 5/5
GoogleFriendly, personable and always went above and beyond.
We have dealt with Samuels twice in the last 10 years (selling and buying). Andy, Karen, Sophie, Cimon, Layla and Heidi (who has now retired) have all been amazing and went the extra mile to support/mediate for us when things got tougher towards the end of our sale. It was a long journey in an absolutely crazy market in 2022 but we got there with your expertise and help. Biggest shout out to Karen and Sophie who were always there and genuinely cared about us. Thank you team!!
Amy · 12 June 2023
★★★★★ 5/5
GoogleA first class, friendly and very professional service from Andy and the team at Samuels estate agents. Viewings started the morning after we instructed Samuels and were quickly followed by many more over the week. Marketing was very well done and in numerous locations with comprehensive sale particulars. The stress of buying and selling a house was very well managed by Samuels who are all a very hardworking and passionate team. We cannot recommend Samuels highly enough! Thank you!
Philip · 12 June 2022
★★★★★ 5/5
GoogleI would highly recommend. Purchased my first property earlier this year. All the staff at Samuels are very friendly, helpful and professional. I viewed the property twice, once at short notice which wasn't any trouble for Samuels. Even recommended a local Solicitor called Stamp James who were brilliant too.
Iain · 16 October 2025
★★★★★ 1/5
GoogleIt is the worst agent l have dealt with in the last 20 years in the Exeter. They didn't check with the emails, misinformed, called for the out dated response. Apart from Sophie, she is a only lovely lady. We will never let them deal with our properties.
We were the first one to view and offered the asking price, the vendor agreed our offer but the agent used the offer as bait to attract higher prices. We don't need any wishes or blessings from Samuels as we bought 2 properties already. We are now used to skip all listing from Samuels when browsing the website. What a waste of time and energy with them! Dodge people dodgy handling!NegativeResponsiveness, Quality, Professionalism, Value
Hong · 12 June 2022
Agent replied · 11 June 2024
I am sorry to hear your dissatisfaction of our service however both of your offers were too low for our clients and we took their instructions not to sell to you. We wish you the best of luck in your property search.
★★★★★ 5/5
GoogleWe had the pleasure of selling our property through Samuels Estate Agents, the whole team were professional from the start. Andy with his assessment of Asking price, Sophie and Leila were fantastic at presenting the property to perspective …
Nathan · 16 April 2024
★★★★★ 5/5
GoogleExcellent estate agents. Andy, Karen and team were incredibly supportive, and professional throughout the whole process, and made what could have been a difficult process easy. I would use them again and also recommend them to all. Great.
Rupert · 27 March 2024
★★★★★ 5/5
GoogleHilary in particular went above and beyond - even though we were the buyer, not her client - to ensure a good experience for all involved. Everyone I've dealt with at Samuels has been professional, kind, efficient, and skilled at listening and finding the best solutions.
Chris · 11 August 2025
★★★★★ 5/5
GoogleSamuels gave a thoroughly professional service - prompt, friendly, reasonably priced and efficient. Andy and his team showed great attention to detail during our sale, maintaining contact throughout with swift and accurate updating at every stage of the process. We would have no hesitation in recommending them.
Paul · 16 April 2023
★★★★★ 5/5
GoogleSamuals ensured the smooth sale and purchase of our property before the April deadline . We truly appreciate your efforts, professionalism, and commitment to making this process seamless for us.
We wish you and the entire team continued success and prosperity in the future. Please rest assured that we will happily recommend your services to others
Lee · 7 April 2025
★★★★★ 5/5
GoogleFrom evaluation to sale I found Samuels honest, realistic and very helpful. Weekly updates, once Sold stc were excellent. If you need to sell your house this is the place most likely to get it done for you!
George · 16 October 2025
★★★★★ 5/5
GoogleI would thoroughly recommend the team at Samuels! We had a long and fairly complicated chain and thanks to Andy for selling the house in the first place and to all the team and in particular Heidi for keeping me sane and informed during the very long process 😀. Thanks again 👍 …
PAULA · 12 June 2022
★★★★★ 5/5
GoogleWe have been dealing with Samuels for a number of months now and the service we have received has been second to none. There has been clear communication and friendly correspondence from the word go, even with issues (not Samuels fault!) we …
Pete · 16 April 2023
★★★★★ 5/5
GoogleWe both bought and sold through Samuels Estate Agents and were really impressed with the service throughout. The staff were friendly, communication was good, and they helped us through the whole process. Would thoroughly recommend.
Martin · 16 October 2025
★★★★★ 5/5
GoogleReally friendly staff. Sophie was particularly amazing throughout the whole process. Couldn't have asked for better service!
Jessica · 31 May 2024
★★★★★ 5/5
GoogleWe cannot speak highly enough of Andy and his team.
After trying another estate agent we were recommended to Samuels how have sold our property in Exminster.
First class service.
Ryan · 12 June 2023
★★★★★ 5/5
GoogleWould highly recommend Samuels - they recently sold our house, achieving above asking price for us. Extremely professional throughout, always keeping in touch and us well informed along the way. Thank you to Andy and all his team for everything!
Kirsty · 12 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
