Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCoventry - the Meadows at Woodland View
We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!
Millie · 28 May 2026
Agent replied · 7 June 2026
Hi Millie,
We are so pleased to hear how happy you are with your new home and that our team made your home-buying journey so enjoyable. We truly appreciate your kind words and recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
L · 17 December 2025
Agent replied · 25 December 2025
Hi L & R,
We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Molly · 16 December 2025
Agent replied · 25 December 2025
Hi Molly,
We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Wafae · 20 December 2025
Agent replied · 25 December 2025
Hi Wafae,
We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotElsie was absolutely amazing
Elsie was absolutely amazing, 10/10.
James · 28 May 2026
Agent replied · 7 June 2026
Hi James,
We are so glad to hear our team made everything stress-free and simple for you. Thank you for sharing your positive experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
Nicholas · 20 September 2026
Agent replied · 24 September 2026
Hi Nicholas,
We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
YH · 8 September 2026
Agent replied · 24 September 2026
Hi YH Wong,
We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotStuart
Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.
Viorica · 21 August 2026
Agent replied · 24 September 2026
Hi Viorica,
We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Thomas · 17 May 2026
Agent replied · 7 June 2026
Hi Thomas,
We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotInitial thoughts
We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a
Alexandra · 13 September 2026
Agent replied · 24 September 2026
Hi Alexandra,
We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotExcellent Experience
I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.
RDay · 23 August 2026
Agent replied · 24 September 2026
Hi RDay,
We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Ella · 11 December 2025
Agent replied · 25 December 2025
Hi Ella,
We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe Sales Department namely Sara L
The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon
Dominic · 4 September 2026
Agent replied · 24 September 2026
Hi Dominic,
We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRodhri is super helpful and happy to…
Rodhri is super helpful and happy to help in any way . He is friendly and has offers lots of advice . Would highly recommend
Monica · 22 September 2025
Agent replied · 25 September 2025
Hi Monica,
We're happy to hear that our team member was so helpful! We appreciate you taking the time to share your positive experience and kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Sonia · 1 May 2026
Agent replied · 7 June 2026
Hi Sonia,
We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotI am honestly too disappointed to…
I am honestly too disappointed to explain why am I giving this review. My advice to anyone reading this is simple; stay far away from Linden, you will not be satisfied with their houses or services once the sale has been completed.
Jordan · 26 May 2026
Agent replied · 7 June 2026
Hi Jordan,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed. Providing a high level of service both during and after the sale is extremely important to us, so it’s concerning to read your comments.
We would genuinely welcome the opportunity to better understand what went wrong and address any issues you may have encountered with your home or our service. Customer satisfaction remains a priority for us, and feedback like yours helps us identify where we need to improve.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery Professional Service
I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.
Amanda · 27 August 2026
Agent replied · 24 September 2026
Hi Amanda,
We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery helpful and great communication…
Very helpful and great communication with the Sales Consultant, and received great incentives to buy my new property, also put in a touch with a great mortgage advisor.
NJ · 19 August 2026
Agent replied · 24 September 2026
Hi NJ,
We are so pleased to hear about your positive experience with our sales consultant and the excellent communication you received. It's wonderful that you found the incentives beneficial and that we could connect you with a great mortgage advisor.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Georgia · 16 May 2026
Agent replied · 7 June 2026
Hi Georgia,
We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotPembroke Gardens - Alderbury
We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.
Annie · 6 September 2024
★★★★★ 5/5
TrustpilotAbsolutely wonderful sales and site team
As a first-time buyer the team at Pembroke Gardens, Alderbury were absolutely amazing. They understood my ignorance regarding buying a property, and were always there to help me, always answered my calls and my silly questions.Both the sales rep and the site manager were brilliant - I always felt involved and attended to throughout the process, they were so friendly, understanding and engaging.Whilst it was only my first time buying a property, I do feel that the way the team looked after me made it SO much less stressful than it may otherwise have been.The team that looked after me? I can’t fault them at all, and they have my sincerest thanks.
Laurence · 29 August 2024
★★★★★ 5/5
TrustpilotGreat staff Martin was great showed us…
Great staff Martin was great showed us around spoke with us regarding all our questions and was very helpful
Matthew · 6 June 2026
★★★★★ 5/5
TrustpilotSales Rep at Sherford Jamie was…
Our Sales Rep at Sherford Jamie was wonderful and very friendly . Overall a very positive experience
L · 19 September 2025
Agent replied · 25 September 2025
Hi L J,
We're happy to hear that your experience was positive and that our sales representative was helpful and friendly. We appreciate your feedback and we will be sure to pass on your kind words to Jamie.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe whole home buying process was so…so smooth
The whole home buying process was so smooth with Beckie, she took care of everything in a very cheery, friendly and efficient manner, nothing was ever too much trouble, she would regularly contact me out of her work hours. She made the whole process so easy especially as I was dealing with an incredibly difficult time in my life. Will the site manager was a pleasure to have around, again nothing was ever too much trouble. He was round in an instant if I had a query and he sorted the problem or booked in trades to rectify the problem within a couple of days. Will’s attention to detail was exemplary, he wasn’t happy unless everything was perfect. Like Beckie, Will was always cheery, friendly, efficient. He also worked out of hours to double check that things were ok. The site was always tidy and organised. I am so pleased with my new home. Since Will and Beckie have left the site there have been a few small glitches but nothing that Vistry has hasn’t tried to fix immediately. All in all, I have thoroughly enjoyed my new home from buying, moving in, adjusting and feeling supported during the whole process. It’s all been so easy and that is definitely thanks to a great team being in control.
Trudi · 16 August 2024
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