Every review we hold for the Exeter office, from every platform, shown as written. First names only.
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5/5
GoogleAfter a frustrating time due to unforeseen failed sales KF were instructed to take on the task of selling our house. Mark Procter and his team worked tirelessly and definitely went the 'extra mile' to coordinate and complete a complex sale. Their personal approach and constant updating with feedback was of value together with a fair negotiating approach in the current market. We have no hesitation in recommending KF.
Susie Β· 16 April 2018
Agent replied Β· 17 June 2024
Hi Susie, thank you for taking the time to leave us a review. We really appreciate it and are very glad to hear you had such a positive experience with us. Mark and the team are delighted to have been able to help with your sale and to hear that you would recommend us in the future.
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5/5
GoogleFantastic! I sold my house in Herefordshire through Knight Frank and contacted Mark Proctor after my proposed purchase fell through. Mark moved heaven and earth to help identify my ideal location and then chased up every lead to help me secure the house of my dreams. Thank you Mark and the Knight Frank Team
Terry Β· 16 April 2021
Agent replied Β· 17 June 2024
Thank you so much, Terry, it was a delight dealing with you. We are so glad youβve found your perfect house.
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5/5
GoogleLouise was extremely helpful and professional during a very difficult house sale. Louise went above and beyond and I would highly recommend her
Chloe Β· 16 April 2024
Agent replied Β· 17 June 2024
Thank you for your kind words; they are greatly appreciated.
It was an absolute pleasure dealing with you.
Wishing you all the best
Louise
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5/5
GoogleHaving been widowed and having to sell the home we loved for 37 years has made for a stressful year. Florence has always been there for me and has been such a great support during the ups and downs of the process. The other members of staff have also always been so helpful and it has now been brought it to a successful conclusion. Thank you all.
Marjorie Β· 16 April 2024
Agent replied Β· 17 June 2024
Marjorie, thank you so much for your kind words. Itβs been a delight working with you over the last year, and I look forward to seeing you on completion! Florence
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5/5
GoogleWe have recently bought a property for a client through SJ, who handled a potentially tricky situation with incredible skill, great professionalism - and great humour! Very few agents would have resolved the issues that were thrown up and even fewer would have rolled up their sleeves to make things happen in the way that SJ did. A great ambassador for a terrific firm. Thank you.
Edward Β· 16 April 2024
Agent replied Β· 17 June 2024
That is very kind of you Edward, and very much appreciated. It was a pleasure to work alongside you, and thank you for all your assistance during the process.
Hereβs to many more collaborations!
SJ
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5/5
GoogleItβs had to put into a few words just how professional your team have been Floss & Hamish & crew. Itβs one of the most difficult choices to make picking an estate agent by luck and a bit of judgement we cracked it bullseye we made the right chose.
We canβt thank you guys enough π
Thank you.
Gary Β· 29 August 2024
Agent replied Β· 24 August 2024
Dear Gary and Karen
It has been an absolute pleasure working with you both and getting to know you. Hamish and I are so glad we finally got there and found you the perfect buyer! Please do keep in touch and we hope to see you soon.
Floss, Hamish and the team at Knight Frank
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5/5
GoogleKnight Frank has been assisting with a property purchase. We have been very impressed by the professionalism with which the team has handled the transaction, keeping us informed of progress and acting as an effective coordinator of the various moving parts.
Nick Β· 29 March 2025
Agent replied Β· 18 May 2025
Dear Nick
We really appreciate your kind words. You have both been a pleasure to deal with. The whole team and I wish you well in your new home.
Best wishes,
Louise and the rest of the team
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5/5
Googlefirst class professional service from start to finish, would highly recommend
Ryan Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Ryan, thank you for your review; we really appreciate it and are very pleased to have found you the perfect home. Have a lovely Christmas and call us anytime.
Best wishes
Florence and the Knight Frank Exeter team
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5/5
GoogleChristopher and his team were very professional, helping to guide us through a very tricky sale. Christopherβs calm professionalism, was extremely reassuring and he quickly got us back on track when the first sale unexpectedly fell through.They kept us well informed of progress throughout the whole process, always keeping our best interests at heart. Caroline did a brilliant job of showing prospective buyers around and providing us with reassuring feedback. I would not hesitate in recommending Knight Frank to anyone wishing to sell their property.
Nicola Β· 16 April 2020
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5/5
GoogleTruly Excellent service from Louise (Exeter) & Rachael (Bristol). They have kept us informed and have been thoughtful and professional. f you are buying a house through them think yourself very lucky! Thanks girls..
Debbie Β· 16 April 2025
Agent replied Β· 26 May 2025
Thank you for your kind words. It was a complete pleasure to deal with you both. I hope you have settled in well. Best wishes, Louise
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5/5
GoogleKnight Frank were professional from start to finish. They were through and detailed when visiting my property for the first time. Their marketing material was of a very high standard. They were very successful in securing numerous viewings with their nationwide network. Once a sale had been agreed, their Sales Progressor was absolutely fantastic and dedicated to the cause. I am delighted with the outcome and would not hesitate to recommend Knight Frank Exeter to anyone looking to sell their property - huge congratulations to Christopher and his team for a job well done!!!
Wendy Β· 16 April 2018
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5/5
GoogleAn excellent team who got the job done with patience, perseverance and good humour. Would thoroughly recommend Mark, Rachael and team at Knight Frank
Jez Β· 16 April 2023
Agent replied Β· 17 June 2024
Thank you so much Jez. We really enjoyed working with you on the sale and are so delighted with the end result.
Best wishes
Mark and the team.
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5/5
GoogleMark Proctor and his team (including Hamish Humfrey in the country homes department) were excellent. They were professional in their approach, strong on communication (providing in depth feedback after every viewing) and really understood the dynamics of the market. For such a large house, and in today's uncertain times, we were surprised by how much interest was generated. We couldn't have been more pleased with the outcome achieved and wouldn't hesitate to recommend Knight Frank.
Richard Β· 16 April 2020
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5/5
GoogleWe've just completed on a house and the team at Knight Frank have been friendly and efficient throughout. We were keen to get things across the line as swiftly as possible and Sarah-Jane, Gemma and Rachael ensured that this was the case - whilst always being approachable and knowledgeable. Thank you!
Aimee Β· 16 April 2024
Agent replied Β· 17 June 2024
Thanks so much Aimee for taking the time to leave a review. We are thrilled to have helped you with your purchase, itβs such a cracking house in a truly spectacular setting. Please do keep in touch.
All the best
SJ
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5/5
GoogleTruly Excellent service from Louise (Exeter) & Rachael (Bristol). They have kept us informed and have been thoughtful and professional. f you are buying a house through them think yourself very lucky! Thanks girls..PositiveResponsiveness, Quality, Professionalism, Value
Debbie Β· 4 December 2024
Agent replied Β· 17 June 2024
Thank you for your kind words. It was a complete pleasure to deal with you both. I hope you have settled in well. Best wishes, Louise
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5/5
GoogleWe recently sold and bought though Knight Frank Exeter and cannot recommend Louise, Mark and the whole team highly enough.
Louise introduced carefully selected buyers to secure a successful sale of our house. Her thoughtfulness, attention to detail, professionalism and level of personal attention are exemplary. Mark facilitated a quick purchase of our new home taking great care to ensure it all proceeded smoothly.
Very highly recommended.
Claire Β· 16 April 2019
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5/5
GoogleI instructed Louise to sell my flat in Exeter, after meeting with a few competitor estate agents in the area. Louise stood out for various reasons; sensible commission and pricing, a thorough understanding of her market, and an extremely engaging manner. I placed the flat on the market in February 2019 (a very challenging time for sellers) and received an offer at asking within a month. A few months later, the sale completed. I am beyond grateful to Louise for her huge professionalism throughout the sale process, and recommend her without reservation to others looking to sell in Exeter.
Tom Β· 16 April 2020
Agent replied Β· 17 June 2024
Thank you for your kind words, very much appreciated.
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5/5
GoogleWe were delighted with the service we received from Knight Frank in the sale of our property. It was a complex transaction and had many hurdles to overcome which required a lot of unexpected work and negotiating. Throughout the process we were kept well informed and were continually impressed by the diligence and commitment shown to see the sale over the line. Our negotiator, Mr Bailey, could not have done more. I would highly recommend Knight Frankβs services
Anne Β· 16 April 2020
Agent replied Β· 16 April 2026
Many thanks for taking the time to review our service. We look forward to working with you in the future.
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5/5
GoogleExcellent professional service from Mark and his team at Knight Frank, whilst recently selling our property on Dartmoor. Fantastic communication from start to finish!! Highly recommend
Stella Β· 16 April 2021
Agent replied Β· 17 June 2024
Thank you Stella. We wish you all the luck in your new home. Best wishes, Mark
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1/5
GoogleReally nice people but disappointed as they weren't really proactive, but then its a collapsing market for next year now with little stock or sales taking place. Communications and activity/creativity is very important for an EA at all times - sadly lacking unfortunately.
Mark Β· 16 April 2024
Agent replied Β· 17 June 2024
Dear Mark,
Thank you for your feedback.
We are very sorry to hear you have not had a good experience. Please let me reassure you that we take client feedback seriously, and always do our best to ensure a first class customer experience. The team have reviewed your feedback and together we will proactively put in place steps to ensure we meet the goals of our clients.
Best wishes
Enna Khan
Head of Customer Experience
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5/5
GoogleWe were delighted with the service we received from Knight Frank in the sale of our property. It was a complex transaction and had many hurdles to overcome which required a lot of unexpected work and negotiating. Throughout the process we were kept well informed and were continually impressed by the diligence and commitment shown to see the sale over the line. Our negotiator, Mr Bailey, could not have done more. I would highly recommend Knight Frankβs services
Anne Β· 19 June 2019
Agent replied Β· 17 June 2024
Many thanks for taking the time to review our service. We look forward to working with you in the future.
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5/5
GoogleThis is a first class estate agent. We worked with Ed Khodabandehloo, who sold us a house in Exeter in September 2016. It was a complex sale, and took a lot of time,. Ed was a fabulously professional and helpful colleague to deal with. In my experience of the property world, Ed has been the most impressive individual I have worked with. He was constantly in touch with us during the year in which we were looking for the right property. He understood what we were looking for, because he listened to us. He never suggested that we look at something that did not fit our specification (other agents did I am afraid).
But crucially, when it came to βdoing the dealβ, he handled it with quite extraordinary skill. It was not at all straightforward and so he and I had dozens of phone calls and email exchanges. He always did what he said he would do, and without fail rang back exactly when he said he would.
I am not in the habit of writing reviews like this, but I am doing it in this case because I was incredibly impressed with the service we got from Knight Frank in Exeter, and from Ed in particular. We could not have had better support and service from an estate agent, and I would honestly recommend anyone looking for a good agent to work with Ed and with Knight Frank.
Steve Β· 16 April 2017
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us a review. We are thrilled to hear you had such a positive experience. Ed and the City property team are delighted to have been able to help with your property search. Many thanks for your feedback and for recommending us. Kind regards Knight Frank Exeter.
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5/5
GoogleChristopher was very helpful and knowledgeable. We were always kept upto date and informed regularly. We can recommend a professional and friendly service.
Phillip Β· 16 April 2019
Agent replied Β· 17 June 2024
We have acted for Mr Errington and his family twice in the past 5 years and it has been an absolute pleasure in achieving two successful sales. Great teamwork. I hope our paths cross again.
Christopher and the team
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5/5
GoogleExcellent service throughout the purchase process. Everyone in the Exeter branch very professional and helpful. I would like to thanks Christopher Bailey and Vanessa Wilkins who went above and beyond supporting the whole process from viewings to completion. Looking forward moving into our new home.
Renzo Β· 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.