Trusted Agent profile
★★★★★
528 reviews across 3 platforms
13, Southernhay West, Exeter EX1 1PJ
Jackson Stops's Exeter office at 13 is rated 4.6 out of 5 across 528 reviews on three platforms, including 37 Google reviews rated 4.8. The 488 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
Trustpilot“We had an excellent experience with…
“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”
Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.
5/5
TrustpilotNewmarket Jackson Stops is great.
Chloe at the Newmarket branch has been very helpful to us in making our experience as simple and straightforward as possible. Jackson Stops Newmarket is always quick to respond and thorough in their support.
Thank you for your five star review of Jackson-Stops Newmarket, and we are pleased to read that Chloe helped to make your experience as straightforward as possible, and that the Newmarket team were quick to respond. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotOur experience of buying with Jackson…
Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.
Dear Frances, a wonderful five-star review - thank you. We are very pleased to hear that your experience was second to none, and that Anthony was friendly, communicative, and that he really pushed through your sale. We are also delighted to hear that you would use our services in the future. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI recently moved into a property and…
I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.
5/5
TrustpilotWhy use anyone else?
We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.
Dear Malcolm, what a lovely review - thank you! We're delighted to hear that you felt you received 5 star service from Jackson-Stops Newmarket. With best wishes fro everyone at Jackson-Stops.
5/5
TrustpilotI don't normally do reviews !
I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes
Dear Fenella, thank you for taking the time to leave a review of your experience with Lottie at our Newmarket branch, and we are delighted to hear that you felt the service you received was responsive, and that you would recommend our services. With best wishes from all at Jackson-Stops.
5/5
TrustpilotREALLY GOOD SERVICE
Very pleased with Jackson-Stops Estate Agents. They were very proactive in marketing & selling our property in Slough. They have a good on line presence and regularly updated us on viewings. It was easy to check on progress via their link. In particular, Teegan was proactive in the process and secured a successful sale.Highly recommended!
Hi, a wonderful review - thank you! We are happy to hear that you are very pleased with us and our services, and that you would recommend us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotReview of Ormskirk office
First class professional service. Cannot recommend Simon enough. He went above and beyond in our recent purchase. Wendy helpful whenever I called the office. Would recommend for buying or selling. First class service.
Dear Diane, thank you for your five-star review of Jackson-Stops, and we are pleased to hear that Simon and Wendy provided you with a first class service. Thank you for recommending Jackson-Stops Lancashire.
5/5
TrustpilotGreat Viewing Experience
We had two great viewings of a property with Tracy from the Jackson Stops Woburn office. Although we decided not to proceed with this particular house, Tracy was superb in showing us around the property and made it a very enjoyable experience; patient, knowledgeable and fun. We felt completely at ease when looking around, and any questions afterwards were very promptly responded to. Would totally recommend.
Dear Charlie, thank you for leaving a review of your experience with our Woburn team, and we are pleased that, although you didn't proceed with a particular property, you felt at ease and experienced good communication. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotA Standout Company
Tim Hayward and the team at Jackson-Stops Burnham Market office successfully sold our home in a timeframe and result that truly exceeded our expectations. From the outset, they knew how to best showcase a distinctively different property, and swiftly engaged suitable buyers who sought the same lifestyle. Throughout the process, they were the epitome of professionalism - knowledgeable, communicative and proactive. Most importantly, we entrusted Tim, Carolyn and Natasha as they are genuine, kind and lovely people, who just happen to be, class acts in their industry.
Dear Judith, we're delighted to hear that Tim and the team at our Burnham Market branch truly exceeded your expectations. Our people are our greatest asset and so it's pleasing to hear that you thought they were kind, lovely people and the epitome of professionalism. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotKarl at the Lancashire branch was…
Karl at the Lancashire branch was fantastic . Karl went above and beyond to ensure the whole process went as smoothly as it could have. Unlike other agents we had experience with, Karl made himself available to us to answer any queries at any time .Nothing was too much trouble and we felt entirely comfortable every step of the way. Our purchase took a little longer than expected due to issues with solicitors on both sides. Karl played a big part in getting the queries cleared and the communication issues resolved. We couldn't have asked for more !
Dear Nicola, thank you for a wonderful review of your experience with Karl at our Lancashire branch, and we're so pleased that you find the process smooth and that nothing was too much trouble. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotKarl Ormerod is an exceptionally…
Karl Ormerod is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.
Dear Janine, thank you for taking the time to leave a review about your experience with Karl and our Lancashire branch, and we're very pleased to hear that you would recommend. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotGreat Estate Agents, Oscar is fab
Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved. Many thanks,Megan & Arthur
Dear Megan and Arthur, a wonderful review to read, and thank you for taking the time to write about the outstanding service you received from Oscar and the team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExceptional service
Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!
Dear Karen, we are pleased to read that you received an exceptional service - thank you for your five star review.
5/5
TrustpilotSuperb Throughout!
We recently sold our property through Jackson Stops in Lindfield and couldn’t fault Guy and the team throughout. From the moment they completed the initial evaluation through to post completion, everyone at JS was polite, professional and the communication exceptional. We would highly recommend them and would not hesitate to work with the team again in future.
Dear Jeremy, thank you for taking the time to leave a review about your experience with the team at Jackson-Stops Mid Sussex. We are very pleased to hear that the service you received was polite, professional, and with exceptional communication, and that you would recommend us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThank you!
Toby and his team at Lindfield were enthusiastic, professional and helpful at what was a somewhat difficult time for me. They handled the sale of my late parents' house with compassion and care.I'm a natural cynic and pessimist when it comes to estate agents, but was very happy to be able to change my mind.
Dear Karen, thank you for your five-star review, and we will pass on your kind words to Toby and his team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent Service
We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.
Dear Mike, what a wonderful review of your experience with Karl at Jackson-Stops Lancashire, and thank you for taking the time to write about it. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotExceptional Support from Emma at Jackson-Stops, Our Dream Home Secured!
Here’s the revised review with a special mention for Emma:We are thrilled to share our heartfelt gratitude for Emma from Jackson-Stops, who made securing our first home an incredible experience. From the very beginning, Emma demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand our needs, ensuring we found the perfect home that matched our vision and budget.Emma guided us through every step of the process with patience and clarity, making what could have been overwhelming feel seamless and exciting. Her keen negotiation skills and attention to detail were remarkable, and her personalized approach made us feel like her top priority.Thanks to Emma and the team at Jackson-Stops, what felt like a daunting journey turned into one of the most rewarding experiences of our lives. We wholeheartedly recommend Emma and Jackson-Stops to anyone looking for a dedicated, knowledgeable property agent. Thank you, Emma, for helping us start this new chapter!
5/5
TrustpilotExcellent Agents - thank you so much James!
Quite frankly the experience we have had with Jackson-Stops in particular James Carroll from the Barnstaple branch has been outstanding. We have bought and sold many properties over the years and I can honestly say purchasing through James has been the best experience to date! Communicative, professional, honest and efficient without doubt but going above and beyond, always at the other end of the phone for advice has been an invaluable part of our process. I know our vendors feel the same. Many thanks James. David and Lainey
Hi Lainey, and thank you for your positive review of your experience with James at Jackson-Stops. It's wonderful of you to take the time to leave a review and we will pass it on to James. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotProfessional estate agents
From start to finish, Jackson-Stops were excellent. Chris handled our case - his effective communication, attention to detail throughout and friendly manner was a massive reassurance. We are thrilled with our beautiful new property and would recommend Jackson Stops to any of our friends.
Thank you for your five star review of Jackson-Stops.
5/5
TrustpilotI have received exceptional service…
I have received exceptional service from Loren who has dealt with any minor issues I’ve had with the property swiftly and promptly and has always been more than happy to answer any questions I have. Loren is always very pleasant to speak to and communicates back on any issues in a timely manner as well as ensuring things are resolved.
Dear Jen, it sounds like Loren supported you through your property experience with friendliness and expertise - thank you for taking the time to leave a 5 star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotFantastic experience as a buyer
Anthony Inskip at the Woburn branch was a total joy to work with as a buyer. He made the process far less painless when dealing with set backs up and down the chain along the way. Anthony was communicative and highly knowledgeable both about the process and the local area. I only wish we had gone with Jackson Stops to represent us as vendors... We shall in the future!
Dear Inga, thank you for taking the time to leave a review and we are delighted to hear that Anthony provided you with a five star service, and that you will come back to Jackson-Stops for your next sale. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotAmelia and staff at the Wimbledon…
Amelia and staff at the Wimbledon office could not have been more helpful or understanding, in the process of letting my property. Harry and Amelia were particularly helpful. This is my only experience working with Jackson Stops in Wimbledon but will contact them first in future. Donnie Farago
Dear Donnie, it is heartening to hear that after your first experience with Jackson-Stops you would definitely contact us first again! Thank you for your five-star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI have recently started to use Jackson-Stops Weybridge…
I have recently started to use Jackson-stops Weybridge office.I am extremely pleased with the excellent property management services provided by Loren Pogue. I have been renting properties for over 20 years and a I can honestly say that Loren is one of the best I have come across & would like take this opportunity to personally thank her.
Dear Shriyesh, thank you for your five star review, and we are delighted to hear that you had such a positive experience with our Weybridge branch and Loren in particular. With best wishes from everyone at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Exeter office has 528 reviews across three platforms: 37 on Google, 3 on Facebook, 488 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Stops is rated 4.6 out of 5 across all 528 reviews, and 4.8 out of 5 on Google from 37 reviews, checked 9 October 2026.
Jackson Stops, 13, Southernhay West, Exeter EX1 1PJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
