Trusted Agent profile

Cooksleys Exeter reviews

4.8

★★★★★ Excellent

393 reviews across 2 platforms

82 South Street, Exeter EX1 1EQ

Cooksleys's Exeter office at 82 South Street is rated 4.8 out of 5 across 393 reviews on two platforms, including 389 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

389

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

We’ve just bought a house in Exeter through Cooksleys and we’ve been particularly impressed with how the assistant manager Daisy did everything possible to ensure the purchase was successful and the chain didn’t break. She was friendly, explained things thoroughly and was very proactive and i would certainly consider using Cooksleys in the future!

Shane · 14 August 2025

Agent replied · 14 April 2026

Thanks so much for your review Shane. It’s been a pleasure to work with you. I will pass your kind comments to Daisy.

5/5

Google

Good service and very easy to deal with. Responses were always incredibly quick and efficient from the lettings team. I would happily go back again.

Cameron · 16 December 2025

5/5

Google

Daisy, Duncan and team at Cooksleys (Exeter) did a fantastic job in marketing and selling our house in what was (is) a challenging market. Our house was one that had ‘potential’ and needed the agents to be positive and solution orientated in their response to people viewing. Daisy largely took care of us and we are so thankful for her positivity and professionalism. We would highly recommend Cooksleys.

Paul · 24 June 2024

5/5

Google

We had a really positive experience buying with Cooksleys, despite the fact that the purchase wasn't straight-forward (not Cooksleys fault!) Daisy in particular went above and beyond to keep us informed and chased relevant parties for us. We were so grateful for her support and help and we can't recommend her and Cooksleys enough.

Anna · 14 July 2025

Agent replied · 14 April 2026

Thank you so much Anna! We really appreciate it! I will pass it on to Daisy! I hope you love your new home!

5/5

Google

Have just rented a property through Cooksleys. Kym has been brilliant, so responsive & helpful. The process from start to finish has been plan sailing - a great service all round! ☺️

Megan · 14 September 2025

5/5

Google

We had very nice experience with Cooksleys . Kym was very kind and sweet . The procedure was very smooth .

Elsa · 16 December 2025

5/5

Google

Kym was amazing every step of the way. Thank you so much!

Holly · 14 April 2025

Agent replied · 14 April 2026

Thank you Holly, We have passed this to Kym she is very grateful.

5/5

Google

Outstanding customer service with Cooksleys, from start to completion. They were great for viewings and follow up, advised me really well when it came to negotiations and I felt I was in the best hands when faced with the almost unavoidable wobbles of house buying and selling. I highly recommend them and wish them very well for the future.

Samantha · 14 April 2025

Agent replied · 14 April 2026

Dear Sam, It was lovely to work with you. We are so grateful for your comments. We look forward to working with you again.

5/5

Google

We recently purchased a property from Cooksleys of Exeter. Whilst I cannot speak for the seller, they were brilliant throughout the purchasing process. Daisy was extremely professional, communicative and helpful, despite some hold ups that were out of her control. She always was happy to answer my questions and support us through buying our first home. Thank you so much Daisy!

Scarlett · 24 July 2024

5/5

Google

Kym was absolutely fabulous with everything in regard to our tenancy. I have never had such a smooth and fast process. Within 7 days we were signed to our beautiful new house! Kym was very professional, efficient, communication was excellent and she was very personable throughout, as well as having a great sense of humour! Thank you Kym! 😊

Caroline · 24 July 2024

5/5

Google

I purchased a 15th Century almshouse in Exeter from Cooksleys some 20 years ago and they have successfully found me tenants on several occasions. I have now sold the property through the firm and was impressed with their efficient, friendly and professional service, with regular feedback and updates.

Martin · 14 July 2025

Agent replied · 14 April 2026

Good Morning Martin, Thank you so much for your kind review we have all enjoyed our relationship over the years. We look forward to seeing you again soon.

1/5

Google

Where do I start wouldn’t fix anything in the property and took £125 out the deposit for nothing. The property had mould kitchen appliances broke and it took months to get them fixed. In my personal opinion DO NOT RENT WITH THEM.

Joseph · 14 September 2025

Agent replied · 14 April 2026

Thank you for sharing your review. We are very sorry and saddened to hear about your negative experience with us. We take customer feedback seriously and want to address this. We've reviewed the details and believe there may be some misunderstanding regarding the events stated and our records being double checked following your feedback . We are glad that the rest of the five occupants had an enjoyable full 2 years in the property as the entire group then decided to renew for a second years stay at the property. We wish your well in your future endeavours

5/5

Google

Fantastic service. Kym has been friendly, quick to respond to emails and very efficient throughout.

Dave · 16 December 2025

5/5

Google

Lovely friendly & knowledgeable staff who really made the process of renting my house as stress free & straightforward as possible. I would highly recommend. Special thanks to Kym for all her hard work & help!

Katie · 14 May 2025

5/5

Google

We asked Cooksleys to sell my mum's house in Sylvania Park, and were very happy with the result. I'd be more than happy to recommend them for anyone thinking about selling their house in and around Exeter.

Matthew · 14 October 2025

Agent replied · 14 April 2026

Thank you Matthew, we enjoyed working with you and we appreciate your kind review.

5/5

Google

I used Cooksleys to sell my dad's house after he passed way. From start to finish the entire team I dealt with were attentive, pro-active in chasing, and very helpful. Have to say a special recommendation for Daisy, the Asst Manager, for her dedication in seeing the house sale through from start to completion. I highly recommend them to anyone else considering using the services of an Estate Agent - 5 stars!

Garry · 14 September 2025

5/5

Google

A big thank you for Daisy having to navigate a very difficult sale and a very emotional situation when my purchase fell through. Extremely stressful time which was no fault of the agents. Thank you for all the support you showed me. Tammy

Tammy · 14 August 2025

Agent replied · 14 April 2026

Thank you for your kind words Tammy. I know it has been a tough journey. I’m so pleased that you found Daisy so helpful. We wish you all the best going forward and thanks again for choosing Cooksleys as your agents.

5/5

Facebook

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Luyolo · 23 November 2022

5/5

Google

I don’t know how to thank Jasmine enough. Not only was she incredibly professional throughout my sale, she actually did what she said she would which believe me, means a lot these days. She kept in touch when promised, she chased up and gave me much needed updates. She returned my calls and emails. I’ve dealt with a few agencies over the years for sales and rentals and I’ve got to say that Jasmine is really highly recommended and above the rest in what she does. She’s an absolute gem in the world of estate agency and I wish there were more like her out there because she definitely helped to relieve the very stressful situation in selling my property without compromising anything but above all, by putting me first. Thank you again Jasmine. You are fabulous in your job and I’m so glad you handled my sale. I wish you lots of success for the future.PositiveResponsiveness, Quality, Professionalism, Value

SA · 24 August 2022

5/5

Google

I have had total professionalism whilst selling our house with Cooksleys in Exeter. All contact with Duncan who valued the property and Jasmine who has managed the selling process from beginning to end has been so good in terms of communication, speed and keeping things moving through the whole selling process .... and if Jasmine was not available all communications with Linda in admin and the rental team answering the phone has been very quickly dealt with and messages passed on. I would thoroughly recommend them.PositiveResponsiveness, Professionalism, Value

Julia · 24 August 2022

5/5

Google

I had the wonderful opportunity to work with both Jasmine and Duncan from Cooksleys over the period of my sale and can only share My positive experience; they were professional, helpful and very understanding all the way through. I couldn’t have asked for better and would highly recommend not only Cooksleys as a brilliant and very reasonable agent in general but in particular Jasmine and Duncan individually. I look forward to having the opportunity to work with them again soon! Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Adam · 24 August 2022

5/5

Google

We recently bought a property which was being sold by Cooksleys. At the viewing Duncan was very professional, friendly relaxed and down to earth, and didn't rush us. Throughout the rest of the purchase process we mostly dealt with Jasmine who was equally a pleasure to work with. She was great at always keeping us updated with all the developments and like Duncan was really professional, friendly and down to earth. It made the whole process less stressful and easier to know that we had Jasmine, Duncan and a great team at the end of a phone call. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Alastair · 24 August 2022

5/5

Google

This is the best real estate agency. They helped us find our dream home, and every step of the process was handled professionally. We are from Ukraine and haven’t been here long, so there were many challenges in our search, but thanks to the agency we found our home quite quickly. Thank you from the bottom of our hearts.

DOBRA · 13 December 2025

5/5

Google

I don’t know how to thank Jasmine enough. Not only was she incredibly professional throughout my sale, she actually did what she said she would which believe me, means a lot these days. She kept in touch when promised, she chased up and gave me much needed updates. She returned my calls and emails. I’ve dealt with a few agencies over the years for sales and rentals and I’ve got to say that Jasmine is really highly recommended and above the rest in what she does. She’s an absolute gem in the world of estate agency and I wish there were more like her out there because she definitely helped to relieve the very stressful situation in selling my property without compromising anything but above all, by putting me first. Thank you again Jasmine. You are fabulous in your job and I’m so glad you handled my sale. I wish you lots of success for the future.

Samantha · 5 July 2022

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Questions about Cooksleys Exeter

How many reviews does Cooksleys Exeter have?

Cooksleys's Exeter office has 393 reviews across two platforms: 389 on Google, 4 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Cooksleys Exeter's rating?

Cooksleys Exeter is rated 4.8 out of 5 across all 393 reviews, and 4.8 out of 5 on Google from 389 reviews, checked 9 October 2026.

Where is Cooksleys's Exeter office?

Cooksleys Exeter, 82 South Street, Exeter EX1 1EQ.

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