Reeds Rains Evesham reviews

★★★★★ 5/5

Google

Jack Ford at Reeds Rains is extremely efficient and professional as well as being very approachable! Such a great guy, he managed to market and successfully sell my property within 2 weeks! I would highly recommend him to anyone selling or buying a property….by far the best estate agent in Evesham! Also Julie in the office is very polite and respectful. Thanks to Reeds Rains for fantastic work 👏

Sue · 10 August 2026

★★★★★ 5/5

Trustpilot

Very friendly, informative and efficient

Ken was very helpful , got back to us with answers in good time

Janine · 24 September 2026

★★★★★ 5/5

Google

We’re first-time buyers and Jack at Reeds Rains Evesham has been amazing throughout the whole process. He’s been really helpful with all the questions we’ve had and always takes the time to call us with updates on what’s happening. He’s really friendly and has made the whole experience much less stressful, we couldn’t recommend him enough!

Connor · 15 October 2025

★★★★★ 5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

★★★★★ 5/5

Google

Thank you to Jeremy and the team for their dedication and tenacity, particularly Jeremy in doggedly pursuing the buyer and solicitors and prompting their responses on our behalf to ensure the sale went through, I feel their client care was above and beyond what could reasonably be expected from the average estate agent. Thanks again to all!

Stephen · 10 October 2025

★★★★★ 5/5

Google

Such a friendly and helpful team. Jack was extremely supportive and understanding of what I was looking for and sent properties that have completely changed my outlook. Excellent!

Kelly · 10 June 2026

★★★★★ 5/5

Google

I sold my property with Reeds Rains. Jack was communicative, candid and professional which gave me great confidence throughout. The office team are well organised and accommodating. They sold our house quicker than expected and guided us through the process, taking away a lot of stress and answering questions throughout.

Tim · 10 December 2025

★★★★★ 5/5

Google

Jack was a superstar. He was friendly, knowledgeable and kept me up to date wherever possible. Highly recommend.

Tara · 10 August 2026

★★★★★ 1/5

Trustpilot

Horrendous!

The response to my initial review (posted on 28th November, below) is as unsatisfactory as the service. Whatever the company claim now, I can evidence all of the concerns I listed. Further, almost three weeks after the moving date, problems persist. The fridge and freezer were not working and the tenant lost £130 of food. He is still without a working oven and has no access to the electric meter to obtain an initial reading. The latter is especially concerning because the hot water tank heats up constantly and then drains itself: imagine how much this is costing! Various items are broken (door handles, toilet seat) and there is black mould around the windows, very unhealthy. The tenant is facing Christmas with a microwave meal. How unacceptable is this! Happy Christmas, ReedsRains., , , , , -Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. Annabel Gilbey was the nominated negotiator but emails and phone calls to her went unanswered. On one occasion, the tenant drove several hundred miles for a viewing, leaving home at 5am but no-one turned up. A phone call would have been helpful. Sending a text when the negotiator knew he was travelling was not. We were sent repeated requests for information, money and urgent legal confirmations - none of which were necessary had the negotiatior or her colleagues acted professionally. The Branch Manager Justin Barton must bear the greatest responsibility for this. My concerns can be evidenced if this is necessary.

Lynda · 20 December 2024

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

★★★★★ 5/5

Google

As soon as Jack took over the selling of our house, the process speeded up and he kept us fully informed throughout. His perseverance and constant updates made the process bearable. I would highly recommend Jack and his team if you are thinking of selling or buying property in the Evesham Area

Peter · 5 November 2025

★★★★★ 5/5

Trustpilot

Chris was very helpful and advised us…

Chris was very helpful and advised us on a quick sale

Sandra · 14 September 2026

★★★★★ 5/5

Google

We have just completed on a property purchased through Reeds Rains. We had solicitors above and below in our chain who were pretty awful, making the whole process very frustrating and lengthy. Jack at Reeds Rains put more effort into getting us over the line than the solicitors dealing with the sale. His intervention and dedication to ensure the exchange went ahead and the completion was secured before our removal company drove off with our furniture was pivotal and greatly appreciated. Our thanks and appreciation go to all at Reeds Rains.

Deano · 10 April 2026

★★★★★ 1/5

Trustpilot

Unprofessional and unhelpful staff

Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.

Diana · 21 November 2025

★★★★★ 2/5

Trustpilot

shambles, salford quays barance were the worst…

salford quays barance were the worst letting agents we have been unfortunate enough to have dealings with, if you can avoid them I suggest that you do. the move in inventory was a work of fiction with not a single fault or damage mentioned and the flat was filthy with numerous items of damage and disrepair that they are now trying to claim from us after moving out and leaving the place in better condition that we moved in Jessica was so tardy at arranging repairs that we gave up. never again would we deal with these people

Peter · 7 November 2024

★★★★★ 5/5

Google

I want to thank Jack for his professional acumen during our last house visit and subsequent bid.. the customer service/ follow up was exemplary during the process..I wish other local estate agents showed the same level customer service.

Lester · 10 February 2026

★★★★★ 5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

★★★★★ 1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

★★★★★ 5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

★★★★★ 5/5

Google

Jack has been extremely helpful and professional at all times and we honestly don't know what we would have done without him. Even though he was the agent for our buyer, and not selling our property, he was always the most up to date, proactive and communicative link in the chain. We would definitely recommend, and should we look to move again in the future, would have no hesitation in instructing Jack and his team. Thank you once again for making a very stressful situation much more bearable over the past few months.

Claire · 24 September 2024

★★★★★ 1/5

Trustpilot

Untrustworthy staff and poor…

Untrustworthy staff and poor procedures. Disputing my deposit and trying to take deductions for things I’m not liable or responsible for. Trying to force me to purchase parking permits for the next tenant which is illegal. Absolutely outrageous as estate agents should have good knowledge of liability and whose responsibility things lie with. Never use again and I’ll tell everyone of the untrustworthy lying culture that lives in reeds rains and their staff. So much corruption or no one has a clue how to do their job properly and lawfully.

Marcus · 15 October 2026

★★★★★ 5/5

Google

We have just has an offer accepted on a house that we love. I have to say a huge thank you to Jack as he was so professional and considerate through this process. He showed an interest in what was important to us, he asked all the right questions which made us feel listened to and Jack kept us up to date throughout the offer process. We have had such a positive experience with Jack and Reeds Raines. It has been an absolute pleasure. Once again a big thank you for the professional and considerate manner. Fatima and Chris

Fatima · 25 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from the first…

Excellent service from the first telephone conversation regarding a valuation for probate . Stacey was professional,knowledgeable & caring . Nick & Ben are professional, knowledgeable and keep you in the loop about viewings feedback ect . Always go above and beyond I have had phone calls & emails late on a Saturday with feedback . I sold a property with them two years ago they are a fantastic team . I would 💯 recommend them .

Andrea · 1 October 2024