Town and Country Residential Essex reviews

★★★★★ 5/5

Google

I highly recommend Town and Country at Brightlingsea for their friendly, prompt and professional service in the course of property transactions. Town and Country recently acted for the purchase of my new home and Rhys and John were v helpful in facilitating the initial stages, and Carol went above and beyond to ensure the sales progression, demonstrating dedication to the process and going out of her way (particularly when the whole process was being threatened by inaction at exchange/completion) to ensure everything got over the line. Their local knowledge is unrivalled and really makes a difference. Thanks very much again for your help!

Stuart · 19 March 2026

★★★★★ 5/5

Google

We have used Rachael and her team at Town and Country on the sale of all our houses over the years . As always they did a great job getting this sale sorted which was not the easiest of sales with a few hiccups along the way but we got there in the end . A Huge Thankyou to Carole from sales progression who kept us upbeat and well informed through out the process often going above and beyond her call of duty even on her days of . Thankyou all until the next time ( Not ) ❤️❤️❤️

Tracey · 16 February 2026

★★★★★ 5/5

Google

Town and Country were amazing during the purchase of our property. Rhys and Carol were incredibly helpful throughout the enitre process and were always quick to answer any questions we had. I would highly recommend them to anyone.

Joshua · 22 October 2025

★★★★★ 5/5

Google

Carol and the team at Town and Country Residential have been incredibly helpful. Thank you so much, Carol and team.

Shansel · 16 February 2026

★★★★★ 5/5

Google

Town & Country have been amazing with the sale and purchase of our properties. We had offers before we were even on the market and sold very quickly. Carol has been incredible working to process everything and despite it taking a while (due to things out of our control) Carol didn’t ever stop to push things along and we are so grateful. She is the reason we were able to move when we could!! Thank you for supporting us in the sale of our lovely first home and we look forward to our next adventure.

Katie · 28 March 2025

★★★★★ 5/5

Google

Carol was amazing, kept us in the loop throughout the process. Highly recommend 👌 😁. …

Amy · 16 February 2026

★★★★★ 5/5

Google

Massive thank you to everyone at Town & Country, in particular Rhys and Carol, for making our first house purchase so easy. From viewing all the way through to completion they were always available on the other end of the phone and nothing was ever too much trouble. Thank you very much Georgia & Alex

Georgia · 19 November 2024

★★★★★ 5/5

Google

We relisted with Town and Country after our house sat on the market for months with another estate agent. Rachel and her team did a fantastic job and found us a buyer within weeks. The process went very smoothly and communication was great throughout. I would definitely recommend Town and Country, particularly for their local expertise.

Alex · 7 November 2025

★★★★★ 5/5

Google

Although, I have signed a lease for my current property for another year, I found the Lettings Agent John really pleasant to deal with. He has a warmth and professionalism, I can tell that he would really work hard for his tenants. I hope in the future, as I am looking to move nearer Brightlingsea, that I can let my home through them. They seem to have a more personal touch. John is also quite approachable as a person and has kept me informed about properties I viewed, even though I was not chosen to be a tenant at that time.

Nats · 10 June 2023

★★★★★ 5/5

Google

John and his team take the hassle out of letting my properties. After several years of managing the properties myself I chose the fully managed service which has maximised property occupancy and given me total peace of mind. John makes sure that I am meeting legal requirements, and any issues with the properties are dealt with promptly and effectively using local trusted tradesmen. Service is personal and communication is always excellent. Thoroughly recommended.

Emilia · 10 June 2023

★★★★★ 5/5

Google

I can’t say moving was the best experience as it’s quite stressful however, James and his team (especially Michael) made sure everything went as smooth as possible for us, nothing was ever too much trouble and they all went above and beyond. James always updated us and was so helpful, if we were to move again we would definitely go straight to James at Town and Country!

Steph · 12 June 2023

★★★★★ 5/5

Google

Darren from Town and Country came to do a valuation, found him to be very knowledgeable super efficient . He spent time discussing all the options I might need,the pack he left with information was very helpful. Darren came across in supportive and professional manner would highly recommend him and Town and Country .

Debbie · 16 December 2025

★★★★★ 5/5

Google

Rachael and Carol has been very understanding and supportive to me, a first time buyer who ask thousand of questions about the whole process. They are very friendly and easy to get hold of, will definitely recommends them!

Daisuke · 12 December 2024

★★★★★ 5/5

Google

From the moment we met Rachael to discuss selling our house,we knew we had made the right decision to use Town and Country Residential. It has been a process, that's a fact but we got there in the end. We recommend the services offered by …

Lea · 16 December 2025

★★★★★ 5/5

Google

Everything was so smooth and Rachael and all the staff were really helpful, everyone was so kind and prompt with everything.

Kav · 16 January 2026

★★★★★ 5/5

Google

Extremely pleased with Town and Country. Everyone has been very helpful and supportive throughout both my search for a new home and the sale of my house I definitely recommend using them

Jan · 16 February 2026

★★★★★ 5/5

Google

We had a great experience with Town and Country while buying our house in Brightlingsea. From the first viewing through to completion, they were professional, responsive, and genuinely helpful at every stage. …

Carwyn · 16 January 2026

★★★★★ 5/5

Google

Great experience buying our home with this agency. The team was professional, helpful, and always quick to respond. They made the whole process smooth and stress-free. Highly recommend! Big thank you for Carol and Rhys

Beatrice · 16 December 2025

★★★★★ 5/5

Google

I completed my purchase in March 2020, Ian, Charlotte and Rachel were amazing. They we're always ready to answer my queries, at times I became stressed as a long chain was involved in the purchase of my property. They always gave words of reassurance and kept me calm and keeping me well informed. Very friendly office and team. Thank you Town and Country. Mr and Mrs Juttla

Amz · 12 June 2020

★★★★★ 5/5

Google

Have been nothing but amazing. Throughout my lengthy legal process they have been so supportive and communicative as a first time buyer I couldn’t have asked for more from them.

Joe · 16 January 2026

★★★★★ 5/5

Google

I found all the staff very helpful and were understanding with the sale of my father property. Carol always keep me updated and was friendly. TC

Teresa · 16 February 2026

★★★★★ 5/5

Google

Our house had the photos taken on the Wednesday - by the Friday it was uploaded to Rightmove. Fist viewing two days later and two days after that offered the full asking price!!! … More

Sarah · 22 October 2025

★★★★★ 5/5

Google

Carol and the team at Town & Country have been really informative and helpful throughout the whole process.

Connor · 29 October 2025

★★★★★ 5/5

Google

Recently sold and purchased property though town and country . These guys where all amazing we had a few issues along our journey and these guys where great couldn't ask for a better company to deal with.

Stuart · 13 September 2025