Trusted Agent profile
★★★★★
74 reviews across 1 platform
234 High Road, Loughton, Essex IG10 1RB
Douglas Allen's Essex office at 234 High Road is rated 4.6 out of 5 across 74 reviews on 1 platform, including 74 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
GoogleBuying and selling property is well known as being one of the most distressing, stressful and panic inducing things you can do. Douglas Allen has Kim - a highly professional agent who has an all round knowledge of property dealings, making it so much less stressful than I was anticipating.
5/5
Googlegreat team, brilliant customer service and support towards buying a potential property, happy to continue progress👍🏻 …
Hi Brad, Thank you for leaving a review, it's fantastic to hear how positive your experience with our Loughton team has been! Best wishes, Douglas Allen.
5/5
GoogleLuke has. Even helpful and professional throughout and I would definitely recommend and use again
Hello Len, Thank you for your kind review and recommendation. It's great to hear how helpful and professional Luke has been for you. We'll pass your kind words along. Best wishes, Douglas Allen.
5/5
GoogleEllie and Luke at Douglas Allen have been amazing dealing with the sale of our property, so easy to deal with, very open and honest and in constant contact, always able to get hold of them!
Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen
1/5
GooglePushiest estate agents I have ever come across from day one. I haven't even purchased with them, and have told them at least 4 times to not contact me and that I will be in touch if I see a property I like. But I still get calls from them. I'm hoping posting this will finally end it. Awful.
5/5
GoogleGreat in finding a buyer for my local retirement property. The service from both Ellie and Talia has really been first class. Nothing has been too much trouble, communications great, and their diligence and professionalism is evident in all they do. It’s a pleasure to be working with them.
5/5
GoogleNisha has dealt with us from start to finish she is excellent, very professional and very thorough. Keep up the good work.PositiveProfessionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
1/5
GoogleMy property has been on the market with DA since August 20 all most sold twice the last 5 months trying to complete has been a total nightmare they use a firm called JS LAW. ABSOLUTELY TERRIBLE. Still haven’t completed not even had a deposit stc told that doesn’t happen anymore that’s old fashioned what rubbish
5/5
GoogleI called Douglas Allen for our first ever viewing. I spoke with Stephanie and she helped booked us in. Every time I called, (which was a lot) she was always very friendly and helpful. I wish all agents were like her!
1/5
GoogleMy property has been on the market with DA since August 20 all most sold twice the last 5 months trying to complete has been a total nightmare they use a firm called JS LAW. ABSOLUTELY TERRIBLE. Still haven’t completed not even had a deposit stc told that doesn’t happen anymore that’s old fashioned what rubbish
5/5
GoogleCompleted on house purchase earlier this year, very professional and impressive service during this time. Particularly dedicated effort from Samuel in getting this over the line.
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleI have recently used loughton branch , & would like to commend tallia on all the hard work she put into trying to sell my home , friendly, professional, & so much effort, thank you so much
5/5
GoogleI dealt with mainly Ellie and found that she was both very knowledgeable and professional and above all very friendly. I will definitely use Douglas Allen again and hopefully get to deal with Ellie again
5/5
GoogleBrilliant staff, bend over backwards to assist
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleExcellent service! Charlotte Atkinson, sales manager was extremely helpful. I recommend dealing with her highly to get a professional service.
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleTeam are super helpful and go above and beyond.
5/5
GoogleI spoke with Talia on several occasions. She was so helpful and ever so friendly, she really did make the whole process of finding a house easy.
5/5
GoogleTeam are super helpful and go above and beyond.
5/5
GoogleEllie You are a star ⭐️
1/5
GoogleDisgraceful. They lie lie lie. They are the reason some agents have a bad name.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen
4/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Essex office has 74 reviews across 1 platform: 74 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Douglas Allen is rated 4.6 out of 5 across all 74 reviews, and 4.6 out of 5 on Google from 74 reviews, checked 9 October 2026.
Douglas Allen, 234 High Road, Loughton, Essex IG10 1RB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.