Trusted Agent profile
★★★★★
74 reviews across 1 platform
234 High Road, Loughton, Essex IG10 1RB
Douglas Allen's Essex office at 234 High Road is rated 4.6 out of 5 across 74 reviews on 1 platform, including 74 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
GoogleA really pleasant people at this estate agents. Would very much recommend getting in touch with the team here, especially Stephanie - took her time with explaining everything to me and very patient (needed it with me haha).
Hi Anmol, Thank you for leaving a review and for the kind words regarding our Loughton team, we'll be sure to pass them along. Best wishes, Douglas Allen.
5/5
GoogleI love this Estate Agent: service has been fantastic, start to finish, with everyone I've dealt with. Special thanks to Ellie Cox for finding my flat and for her professionalism, like-ability and diligence throughout. I've had nothing but a positive experience every step of the way!! Ella Seki, Sales Progressor, has been invaluable in getting the sale moved along as well, following substantial delays on my Conveyancer's side. Overall, a friendly, efficient, knowleagable team and an absolute dream to deal with! Thank you for the fantastic experience. Please do lettings; you would be even more amazing ;0)
5/5
GoogleStephanie was absolutely amazing when she showed me around the property really detailed and formal. She always went one step and beyond for me to help try secure the property I wanted. Always on time and kept me in the loop thank you so much!
Hello Spyros, Thank you for your kind review, we're delighted to hear that Stephanie was able … More
5/5
GoogleShana professionalism shines through when you engage with her. Shana is polite, cordial and very helpful in her dealings. Shana has amazing organisational skills and will react quickly and efficiently to ensure your expectations are met. It must be a joy for Shana’s employers to have her in their team.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleWhile searching for a property Douglas Allen EA has been excellent in assisting me in finding my perfect property. Kim Mulhare has been wonderful in helping me, has listened to my situation as a first time buyer and had set up a mortgage broker to help me find a great mortgage deal. In addition she as listened and understood what type Property me and husband would want to buy.
5/5
GoogleI am extremely satisfied with the services provided by this real estate agency. The staff were incredibly friendly and always responded promptly to any inquiries or concerns that I had. My experience purchasing a house through this agency was seamless, and everything was done efficiently and effectively. I highly recommend this agency to anyone in need of real estate services. Thank you for a great experience!
Hi Uliana, Thank you for leaving a review! It's great to hear about your positive experience with our Loughton branch and how seamless they made the process for you. We'll pass your kind words along. Best wishes, Douglas Allen.
5/5
GoogleStephanie was always keeping me updated with every step of selling my property. She was always very polite and cheerful, thank you for taking prospective buyers round on my behalf
Hello Carolyn, Thank you for your kind review - we will pass this on to the team! Best wishes, Douglas Allen
5/5
GoogleSteph and the team were fantastic, very knowledgeable and their customer service was exceptional
Thank you for leaving a review! It's great to hear how positive your experience has been with Steph and the team. Best wishes, Douglas Allen.
5/5
GoogleWe dealt with Shana Jagger on the purchase of our lovely new home in Buckhurst Hill. Shana was very responsive, very professional and proactive. She has a very nice style about her and is great to deal with. Thanks Shana!PositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleShana was lovely and friendly whilst registering me with Douglas Allen. She asked helpful questions to really understand what we are looking for in our next property, a cut above the usual experience. Highly recommend!
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleIt has been a great experience working with them, in particular Mohammed has been very kind and has gone an extra mile through his professional advice and guidance.PositiveValue
Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleFirst class completion in 5 weeks Completed our house purchase in 5 weeks! Wouldn't have been possible without Ellie Cox leading the customer experience. Many thanks Andrew and Abb
Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleShana was lovely and friendly whilst registering me with Douglas Allen. She asked helpful questions to really understand what we are looking for in our next property, a cut above the usual experience. Highly recommend!
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleWhat I liked the most about Douglas Allen was that their buyers were checked and verified before viewings. They don't waist your time and people they send through your door are serious buyers. We have received 3 offers in a matter of 2 months and accepted the highers one. I know their fee is a bit higher than other local agents offer, but we tried few other agents in the past and a lot of viewings they arranged were just a waist of time, so it's worth to pay a bit of extra to get the job done.
5/5
GoogleLuke and Ellie were great throughout our purchase. We were first time buyers and they really helped us move things along with solicitors and were available whenever we needed them for advise. Would highly recommend their friendly and professional service. Thanks a lot!
5/5
GoogleGreg went above and beyond in my property search. It was abundantly clear he knew the market really well and made it a seamless experience
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleOur experience with Stephanie has been outstanding so far. The level of care, clarity and speed are fantastic and we warmly recommend anyone looking for a property in loughton area to get in touch with Stephanie at DA.
5/5
GoogleI found Luke Lane, extremely helpful in all areas of our sale. He kept us informed fully throughout the process and achieved a sale price well above our expectation. I have recommended him to neighbours based on my experience.
Hi Ken, Thank you for leaving a review! It's wonderful to hear how helpful Luke from our Loughton branch has been throughout your sale, we'll be sure to pass your kind words along. Best wishes, Douglas Allen.
5/5
GoogleA big thank you to Ellie who had my house under offer in the second viewing. She was very professional and took the time to visit my property in advance of the viewings to familiarise herself with the property prior to the viewings. Highly recommended.
5/5
GoogleI contacted Douglass Allen for a house to buy and since day one Stephanie and Luke was so helpful.
5/5
GoogleI am happy to say that our experience with Kim Mulhare has been excellent from start to finish. She has remained entirely professional and been such a huge help throughout the whole process. …
5/5
GoogleAs first time buyers, Stephanie has always been on hand to answer our many queries and has provided excellent service and support throughout the buying process. We can't thank her enough!
Hi Rach, Thank you for leaving a review! It's great to hear how positive your experience with our team has been, and especially how Stephanie has been able to support you throughout the process as first time buyers. Best wishes, Douglas Allen.
5/5
GoogleCame into Douglas Allen for some advice as I am a first time buyer. The team was friendly and helpful, Thanks to Steph for you help!
5/5
GoogleCharlotte was extremly helpful, I would highly Recommend her
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Essex office has 74 reviews across 1 platform: 74 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Douglas Allen is rated 4.6 out of 5 across all 74 reviews, and 4.6 out of 5 on Google from 74 reviews, checked 9 October 2026.
Douglas Allen, 234 High Road, Loughton, Essex IG10 1RB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.