Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA few years ago, we were lucky enough to view and decide to rent a property let by Domans Residential and we never regretted. High quality company with a team of hard-working professionals who are very kind, friendly, trustworthy and always helpful and responsive to all our queries. Always there on time for their inspections and doing their best to keep our tenancy period smooth and relaxed as it was. We had the best time living there with no issues at all and the only reason for having to move out is because we finally bought our own home. Huge thanks to Simon, Gemma and the whole team, who are 100% experts in their field and we strongly recommend their service to anyone who wants to be in good hands! Best wishes, Kristina & Emil
Kristina · 16 April 2024
Agent replied · 9 June 2024
Thank you Kistina for such a lovely review. Our Aim as agent is to always be an important part of the Tenancy journey with the best service we can provide al parties., Equally learning from any mistake that we might make along the way to improve our service further. Thanks Simon
★★★★★ 5/5
GoogleWe let a property through Domans whilst my mother in law was in care.
We Highly recommend Simon and his team. They are both friendly and professional. Dealt with everything promptly and with care. The trades they recommend are also great.
They then dealt with the sale which we were also very happy with.
A · 15 January 2026
★★★★★ 5/5
GoogleGemma has been nothing but helpful throughout the whole process of renting a property with Domans Residential. I can’t thank her enough for helping me through a stressful period, nothing was too much trouble! Herself and Simon provided me with the information I needed in order to move forward, I really appreciate both of your help, a massive thank you to you both!
Chloe · 16 April 2024
Agent replied · 11 June 2024
Thank you Chloe for taking the time to leave such a lovely review. I am pleased we were able to help you through a stressful time and will make sure Gemma is aware of her efforts being appreciated. Thanks Simon
★★★★★ 5/5
GoogleSimon and his team provide a brilliant personal service, after being let down by the service of 3 high street letting agents it was refreshing to have a more personable experience with Doman Residential so much so that when the day came to sell the house we used Domans again without question and I'm sure Domans Residential will be hearing from our family again the next time we need their services
Graham · 18 February 2025
★★★★★ 5/5
GoogleI found the team at Domans brilliant to work with. They were very clear about how things worked and how they were involved and overall a friendly service. Special thanks to Gemma who was quick at responding to emails and phone calls and went the extra mile. The whole process was quick and painless.
Akylah · 20 May 2024
Agent replied · 11 June 2024
Thank you Aklah for such a lovely review, I will make sure Gemma has a pat on the back, and look forward to continue to look after you. Thanks Simon
★★★★★ 5/5
GoogleI recently went through renting a property with Domans and Gemma made the process run smoothly and efficently. Domans were there to answer any questions we had throughout the process and Gemma went above and beyond to get us an offer we wanted for our rental property that we were happy with.
Rebecca · 16 April 2024
Agent replied · 11 June 2024
Thank you Rebecca for taking the time to leave such a lovely review. I am pleased we were able to help you and made things as easy as possible. I will make sure Gemma is aware of her efforts being appreciated. Thanks Simon
★★★★★ 5/5
GoogleI have used Doman Residential’s letting service for many years for several properties. Simon and his team are professional, efficient and friendly. I have never had a problem with a tenant as Simon’s checks are so thorough and his judge of character spot on. When the laws on tenancy agreements changed last year Domans were meticulous in advising landlords and tenants of the implications of the changes.
Always available to offer help and advice Simon has integrity and honesty and is a pleasure to do business with.PositiveResponsiveness, Quality, Professionalism, Value
Deirdre · 10 June 2021
Agent replied · 11 June 2024
Hi Deirdre, thank you for your kind review and pleased you are happy with our service. I will pass on your feedback to Sue & Gemma.
★★★★★ 5/5
GoogleI had an exceptional experience with the agents at Domans Residential. From start to finish, their professionalism and dedication were evident in every interaction. They handled a challenging situation with patience, transparency, and a genuine commitment to doing what’s right.
The team was incredibly communicative throughout the process, ensuring my partner and I felt informed and valued at every step. When resolving an issue, they went above and beyond to investigate thoroughly and fairly, ultimately finding a resolution that exceeded my expectations.
It’s rare to find a company that prioritises customer satisfaction as much as they do. Their integrity, attention to detail, and friendly approach made all the difference. I highly recommend Domans Residential and would not hesitate to work with them again in the future.
Tia · 20 December 2024
Agent replied · 24 December 2024
Hi Tia, Thank you so much for taking the time to write such a lovely review. It is always nice to have a great review from tenants and glad that the outcome was the right one in the end. Best wishes for the future.
★★★★★ 5/5
GoogleProfessional and supportive letting agents who have been a great help over the last four years. An especial thank you to Gemma and Sue for their timely and friendly help!
Freya · 20 December 2024
Agent replied · 24 December 2024
Hi Freya, Thank you too for being such a great tenant and for taking the time to write a lovely review about our services. I will ensure Sue and Gemma are made aware. Best wishes for the future.
★★★★★ 5/5
GoogleWith Domans Residential for 8 years, - no issues. Really came into their own when my wife and I faced a very difficult financial period - the support received was second to none (thank you Simon). Deposit returned in under 2 weeks. Would recommend as really good agents.
Steve · 26 May 2025
★★★★★ 5/5
GoogleI have been a tenant through Domans Residential for over 10 years and would highly recommend their professionalism. The staff are always friendly and responsive with any queries, particularly Gemma and Suzanne. Thanks for everything.
Dawn · 16 March 2025
★★★★★ 5/5
GoogleWe've been using Simon and his team for over 8 years to manage our properties and he has always provide a first class professional, efficient and friendly service. We highly recommend Domans Residential to anyone thinking of using their services, you couldn't be in better hands.
Barry · 10 June 2021
Agent replied · 11 June 2024
Hi Barry,
Really nice feedback, thank you. I will make sure Sue & Gemma are aware of your comments.
★★★★★ 5/5
GoogleHave used Doman’s Residential quite a few times with first class results. Simon is very professional and thorough in all he does. He has good properties on his books and is excellent at matching landlords to tenants. Highly recommend Doman’s.PositiveResponsiveness, Quality, Professionalism, Value
Tim · 12 June 2021
Agent replied · 12 June 2024
Hi Tim,
Great feedback and such kind words, thank you. I will pass on your comments to both Sue & Gemma as it is always a team effort.
★★★★★ 5/5
GoogleI have met quite a number of estate agents and the team at Domans far supersede them all in professionalism and competence.
They are process-oriented, they engage all stakeholders effectively and their turnaround time is amazing! I am incredibly pleased with their services.
B · 20 December 2024
Agent replied · 24 December 2024
Thank you so much for the taking the time to write such a lovely a review of our services. We always try to ensure we provide the best available service, so it is pleasing to hear your point of view. Thank you.
★★★★★ 5/5
GoogleSimon and his team at Doman's have always been excellent, responsive and up to date with regulations etc. He offers a really high quality, fully managed service for my property and I couldn't recommend him highly enough.PositiveResponsiveness, Professionalism
Paul · 10 June 2021
Agent replied · 11 June 2024
Hi Paul,
Really nice comments thank you. It is vital to be always on top of legislation and thanks to being an ARLA Propertymark Regulated agent, we are always kept informed about said up and coming changes. I will say that ARLA have been fantastic through 2020, with the help and support they have offered us. I will let Gemma & Sue know about your comments.
★★★★★ 5/5
GoogleSimon and his team have helped us numerous times over the past few years and have always gone above and beyond expectations. I would have no hesitation in recommending their services.PositiveResponsiveness, Professionalism
Tracey · 10 June 2021
Agent replied · 11 June 2024
Hi Tracey, thank you for your kind review and pleased you are happy with our Letting Only Service. We always enjoy working with you and the trust you have in us.
★★★★★ 5/5
GoogleI have been renting for 9 years through different property agencies and Domans Residential is the best agency I have dealt with. They are very professional and get back to you in no time. Every problem we experienced in the flat in the past …
Sara · 16 April 2024
Agent replied · 11 June 2024
Thank you Sara for taking the time to leave such a lovely review, amazing comments and makes our job so worth while hearing your experiences through the time you have been with us (9 years, wow). I am pleased we were able to help you and … More
★★★★★ 5/5
GoogleWe have been using Domans for seven years now - we are paying for a premium service and we have to say that we have had no complaints whatsoever. The service is professional, responsive and of good quality. I have used other Agencies before in the many years we have been Landlords and we would say they are small enough to care but big enough to deliver...PositiveResponsiveness, Quality, Professionalism, Value
Karen · 28 August 2021
Agent replied · 11 June 2024
Hi Karen, thank you for your kind review and pleased you are happy with our service. We are always humbled to hear such nice words and will pass on your comments to Gemma & Sue.
★★★★★ 5/5
GoogleHighly recommend Simon and his team. They are professional and yet friendly and always handle everything in a first class manner. Amazing service!
Alison · 10 June 2021
Agent replied · 11 June 2024
Hi Alison, Massive thanks for the kind review, it is always nice receiving such review from a tenant of ours that we have been looking after. Sometimes it is not always easy for us to please all tenants but we always aim to keep that balance right between Landlord & Tenants to maintain a healthy relationship.
★★★★★ 5/5
GoogleHave had the pleasure in dealing with Domans Residential for the past 15 years. Having rented the same property for a lengthy period I have been thoroughly impressed with the professionalism and swift response to any request or issue as …
Ian · 16 April 2024
Agent replied · 11 June 2024
Thank you James for taking the time to leave such a lovely review. I am pleased we were able to help you and made things as easy as possible. 15 Years with us (WOW), and I was delighted when you purchased the flat you lived in for that time. Thanks Simon
★★★★★ 5/5
GoogleRecommend 100%
The best rental agent ive used to date.
Nothing was ever to much for simon sue & gemma.
Every company they sent our way for repairs etc were also really easy to deal with and great.
Domans really were a pleasure to deal with and would definitely use this company again.
Thanks alot simon
AdamPositiveResponsiveness, Quality, Professionalism, Value
Adam · 10 June 2022
Agent replied · 11 June 2024
Thank you Adam for taking the time to leave such a lovely review. I am pleased we were able to help you and made things as easy as possible and trusting us with your rental property. Always grateful. Thanks Simon
★★★★★ 5/5
GoogleHave let my property with Domans since 2012. They have just completed on the sale for me too. I have never known them be anything other than professional and efficient in all my business with them. Am so grateful for their service and advice over the years. Top job guys.
Heather · 16 April 2023
Agent replied · 11 June 2024
Thank you Heather for taking the time to leave such a lovely review, such kind words. I am pleased we were able to help you and made things as easy as possible, and also managing to sell it for you after many years Letting it out. Thanks Simon
★★★★★ 5/5
GoogleAbsolutely professional and caters to all my queries and questions. Very approachable and would recommend them highly to anyone looking for a letting agency.. five stars ⭐️
Benwilliamsmsm · 16 April 2024
Agent replied · 11 June 2024
Thank you Ben for such a lovely review. Our Aim as agent is to always be an important part of the Tenancy journey with the best service we can provide all parties. Thanks Simon
★★★★★ 5/5
GoogleAmazing professional and friendly service. Left me feeling I had nothing to worry about. I was kept up to date regularly and they found me an excellent tenant in record time! I would thoroughly recommend them 👍🏼 …
Dino · 2 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
