Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
Nikki · 17 September 2020
★★★★★ 5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
Nash · 15 April 2019
★★★★★ 5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
Shakeel · 13 May 2024
★★★★★ 5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
Valerii · 11 January 2024
★★★★★ 5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
Sara · 24 August 2019
★★★★★ 5/5
GoogleGreat service ! Would highly recommend - very efficient and professional !
Frederick · 25 August 2022
Agent replied · 24 August 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
Chakotay · 6 January 2024
★★★★★ 5/5
Googlehelpful when i was looking for a flat, and got me somewhere quick and was easy to do all the paperwork.
Jayson · 10 January 2021
Agent replied · 9 January 2025
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
Amina · 24 October 2023
★★★★★ 1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
Db · 19 February 2021
★★★★★ 5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
Reinaldo · 25 October 2023
★★★★★ 5/5
GoogleVery helpful, informative and efficient team helping me move into my new flat. Very happy with the service from Rosemary, Kelsey, Roberto and the rest.
Paul · 26 August 2018
Agent replied · 24 August 2024
Hi Paul,
Thank you Paul for the 5 star review, it is great to see that the team were helpful during your move.
Best wishes, Sarah
★★★★★ 4/5
GoogleFirst time I've ever rented a property didn't really have a clue what I was doing but Rosemary from Loughton branch helped and and advised me on everything then found myself and daughters a lovely property after viewing over 20 property's with other agents it was perfect and we are loving our new home.
Kind regards D.Beman
Dawn · 26 August 2018
★★★★★ 1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
Paul · 2 December 2022
★★★★★ 4/5
GoogleVery proffesional and nice customer services. The rental of my new flat was managed very quickly and with no issues.
Pilar · 25 August 2020
Agent replied · 24 August 2024
Thank you for your glowing review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 1/5
GoogleExtremely rude staff have never been spoke so poorly DO NOT USE THIS COMPANY
Miss · 25 August 2021
Agent replied · 24 August 2024
Hello Miss Austin, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
Toby · 5 October 2020
★★★★★ 1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
Helen · 12 March 2021
★★★★★ 1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
Donald · 9 February 2023
★★★★★ 1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
Aws · 13 March 2021
★★★★★ 1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
Greta · 19 January 2017
★★★★★ 5/5
GoogleVery pleasant and efficient staff, everything was very straightforward and trouble free when we had new tenants. Would recommend!
Ellie · 26 August 2019
Agent replied · 24 August 2024
Thank you Ellie for your 5* review!
Best wishes, Scott
★★★★★ 1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
Jonathan · 13 August 2022
★★★★★ 5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
Sarah · 27 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.