Knight Frank reviews

★★★★★ 5/5

Google

Adam and his team were fantastic throughout the process of selling our house in Esher. Very professional and very supportive at all times. It made a stressful period in our lives a lot easier, with great advice and positive mind set from team KF.

Martin · 17 June 2023

★★★★★ 5/5

Google

We have just completed on a house sold by Knight Frank. Adam was incredibly proactive in ensuring that the purchase proceeded despite various legal delays. At one point he went to collect some papers and drove them to the solicitor himself to speed things up. Adam and the team are thoroughly professional and very easy to work with.PositiveResponsiveness, Quality, Professionalism

Julia · 17 June 2021

★★★★★ 1/5

Google

WORST experience with their letting agents. Here are my reasons why you should AVOID renting with them: 1. They increased my rent half way through my 3 year contract because I got pregnant and the landlord knew my due date was around the time we put a break up clause in the contract. 2. They harassed me into decorating landlord’s house when we gave notice we were leaving. 3. Initially they said our total deductions from our deposit was around £700 mark and then in the dispute they increased it to the £1200 mark

Andrea · 17 February 2024

★★★★★ 5/5

Google

Huge thanks to Jamie for being so helpful during our rental search. He was incredibly knowledgeable on the area, polite and importantly, super efficient given the circumstances. We couldn’t be more grateful.

Emily · 17 February 2024

★★★★★ 5/5

Google

My husband and I used Knight Frank Esher to sell our home in September 2021 and we are really pleased with the service we received. Adam and his team were first class - professional, friendly, organised, responsive. Would highly recommend - thank you to Adam and the team!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 17 June 2022

★★★★★ 5/5

Google

Excellent service. I was kept informed throughout the process. The entire team was responsive and straightforward to deal with, which was very refreshing! Many thanks to Adam, Alexandra, Matt - I wouldn't hesitate to recommend you.

A · 17 June 2023

★★★★★ 5/5

Google

Always amazing experience with KF Esher. Jamie is always very helpful, goes the extra mile and quick to reply to any emails or last minute WhatsApp requests.

Miro · 19 December 2023

★★★★★ 5/5

Google

Thanks to Jamie Vass, I am now happily settled in my new flat, and I am truly grateful for the outstanding service he provided.

Sun · 17 February 2024

★★★★★ 5/5

Google

Tina and the whole team are awesome. Really responsive and professional

Mark · 16 March 2026

★★★★★ 5/5

Google

We have just sold our family home of 27 years in Surbiton, downsizing to free up some capital and have a more manageable retirement property. The advice Matt gave us as to how to price and present our house was really helpful, and the brochure that Knight Frank produced with stunning photographs brought many viewings, which Tilly handled, and resulted in a quick offer. Throughout the sales process Matt and Adam helped manage the complexities of a chain of multiple properties that all completed yesterday. Thank you to the Knight Frank team, for handling it so professionally.

Chris · 17 June 2023

★★★★★ 5/5

Google

Adam & Matt were stars throughout the drawn out process of getting my elderly father's house sale over the line. They were cheerful, charming, efficient communicators and professional go-betweens throughout the ups and downs. I've no hesitation in recommending them if you're selling your property in Esher.PositiveResponsiveness, Professionalism

Rowena · 17 June 2021

★★★★★ 5/5

Google

Knight Frank helped sell our house (which was marketed immediately prior to the pandemic hitting) and performed fantastically throughout; we invited several of the "top" agencies to present us with sales strategies and Knight Frank's was by far the most compelling proposal - both in terms of understanding the local market, the idiosyncrasies of our property and the likely buyer. Their thoughts around pricing and the likely buyer were proved completely accurate within 3 weeks of marketing the house with feedback provided throughout on viewings etc. It seems obvious, but the Knight Frank personal were highly professional (and punctual!) throughout all viewings and took the time to really understand the property so that they could answer questions from buyers fully, giving reassurance where necessary - having viewed many houses ourselves during this period for our onward purchase, there are a number of agencies out there that do not tick these seemingly simple boxes and you should not discount the negative impact this has on buyers. We know from other friends that have sold that Knight Frank might not be the cheapest on the street, but like so many other things in life, you get what you pay for - we were very happy to pay a fair commission for the proactive and professional service we received. We would highly recommend using Knight Frank if you are looking to sell your house and if you're very lucky you may be covered by Sophie Major, one of Knight Frank's Senior Sales Negotiators. Our sale was a protracted one (due to our onward purchase) and Sophie kept the process - 10 months, from start to finish! - on track, maintaining a positive outlook throughout and keeping the whole chain engaged. Sophie was the only one that didn't give up at any point and it is a testament to her attitude that we were finally able to exchange contracts.PositiveQuality, Professionalism

Andrew · 17 June 2021

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ An Absolutely Phenomenal Agent Who Saved Our Purchase! We are thrilled to give Victoria Miles our highest possible recommendation. As …

Amit · 16 November 2025

★★★★★ 5/5

Google

Adam and his team at Knight Frank have been professional and proactive throughout the process. Would highly recommend them to look after the sale of your house. They go beyond the initial job of finding a buyer.PositiveResponsiveness, Professionalism

Sarah · 25 August 2022

★★★★★ 5/5

Google

Thanks to Gina, for showing us around a potential house to rent in Esher. She was very courteous, helpful as well as patient! Thanks again

Shirin · 17 June 2023

★★★★★ 5/5

Google

The first time we met the team from Knight Frank Esher we knew they were the agent we wanted - so personable and not at all pushy. Alex, Matt and Tim were all charming and obviously very professional. Tim, who dealt with our sale, was so pleasant and optimistic, helpful, kept us informed and gave good advice - his easy, enthusiastic approach was great. Would, without hesitation, highly recommend Knight Frank of Esher and thank you Tim, you were terrific. Linda Aitken

Lindaderek · 18 June 2018

★★★★★ 5/5

Google

We bought our new family home from Adam, his honest and upfront communication about the property we were buying was hugely appreciated, which meant we could act quickly and decisively to secure the property. His team throughout the sale kept a calm and professional outlook so we could focus on the key elements of our sale. Overall a positive and refreshing experience from a brilliant team at Knight Frank.

James · 17 June 2023

★★★★★ 5/5

Google

Outstanding service from Adam Burlison at Knight Frank (Esher) - it was estate agency on another level. I couldn’t recommend Adam highly enough and can’t imagine I would appoint anyone else to sell, having bought through him.

Adam · 17 June 2021

★★★★★ 5/5

Google

Could not be happier with the service we had from Knight Frank in Esher. The team there, led by Adam, did not have an easy job navigating a turbulent time in the property market - but we bought and sold successfully through KF. Highly professional and motivated, we trusted their guidance all the way through and are now happy in our new home. Thanks so much!!!

Jo · 17 June 2023

★★★★★ 5/5

Google

We have worked with Tim Harrison at Knight Frank Esher in providing clients with an independent assessment of what is possible for homes they are looking at purchasing. Tim is always 'on the ball' he provides accurate and timely advice and elegantly guides his clients through what could be a very stressful buying process - top man!. Part of a great team over at KF - we have no hesitation in recommending him.

Stephen · 18 June 2018

★★★★★ 5/5

Google

Knight Frank Esher found me a tenant almost overnight, and within 10 days they had moved in. Great turnaround, reduced void period for me. Had all the contacts I needed too, for remedial work that needed to be done within a week. Happy tenant makes a happy landlord. Thanks for everything KF!

Marcia · 18 March 2024

★★★★★ 5/5

Google

We recently used Knight Frank for the sale of our property in Claygate and were extremely pleased with the service provided, both by our agent Adam, but also by the wider team. While you don't see many Knight Frank boards in Claygate when compared to some of the village agents, this doesn't mean they're any less aware of the situation, environment and being able to leverage the wider KF network is useful. Would definitely recommend their service to anyone who is planning on moving in the area.PositiveQuality, Professionalism

Pete · 17 June 2021

★★★★★ 5/5

Google

Matt, our estate agent at Knight Frank Esher was absolutely excellent. We really appreciated his direct and honest approach throughout the buying and selling process. As well as being professional throughout, the communication was great and we were always kept up to date with any progression on both ends. I would thoroughly recommend Knight Frank as I believe that good, honest estate agents are hard to come by.

Hannah · 18 June 2018

★★★★★ 5/5

Google

However the team led by Adam made us feel as if we were their most important client! Alexandra always answered the phone with a positive attitude, However the star of the team Is Matthew Scott, don't believe that all Estate Agents are the same, this young man is impressive, well done Matt!PositiveResponsiveness, Professionalism

Laurence · 17 June 2022