Every review we hold for the Erdington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust completed the sale of my property with Waller & Farnworth and honestly couldn’t have asked for a smoother experience. From start to finish, the whole team were exceptional. Adrian, Anthony and Ann kept me fully updated throughout, always transparent, always honest, and always available for a quick chat when I needed reassurance.
The process was handled with real care and professionalism, and they took a lot of the stress out of what could’ve been a complicated sale. Everything moved quickly, communication was spot on, and I always felt like I was in safe hands.
Would definitely recommend Waller & Farnworth to anyone thinking of selling. Thanks again to the whole team for making it such a straightforward experience.
Vinny · 15 December 2025
Agent replied · 29 December 2025
Thank you for the five stars and detailed positive review. We do try our absolute best, your kind words mean a great deal to us, they describe exactly what we aim to achieve in every transaction. Our job satisfaction comes from smoothly completed sales and happy clients. It was a pleasure dealing with you and we look forward to seeing you again. Best wishes from all at Waller & Farnworth to you and your family.
★★★★★ 5/5
GoogleAn absolutely fantastic agency. During my house search, I came across 10 real estate agencies or so. And I can confidently say that Waller & Farnworth was the best of them all, and I am glad that I bought my house through them. I am a first-time buyer, and Waller & Farnworth staff was very helpful at every step of the transaction. No hard sells. No dodgy selling techniques. All three charming gentlemen I had the pleasure to communicate with in this agency (Anthony, Adrian, and Ian) are friendly, professional, and very knowledgeable. All my queries were answered in a timely manner. I never had to chase anybody for replies. Anthony was always available on the phone. The most impressive thing is how the agency strikes a great balance between the interests of the seller and the buyer. In my opinion, this is a reliable and trustworthy agency with very experienced staff. 5* from me!
Elena · 26 March 2025
Agent replied · 28 April 2024
Thank you so much for the fabulous review, much appreciated. We do work very hard to help vendors and purchasers through the process and honestly, it does help when we have such nice clients and lovely appreciative and patient customers to work with. All the very best in your new home and we look forward to dealing with you again in the future. Kindest regards, Adrian, Anthony Ian, Anna and Ann.
★★★★★ 5/5
GoogleI recently sold my flat with the help of Waller & Farnworth, and I couldn’t be more satisfied with the experience. They met expectations by securing an asking price that was above what I had hoped for. Their deep knowledge of the market and the area was evident from the start, providing invaluable insights and advice throughout the process.
What stood out the most was their approachable and transparent nature. Adrian and Anthony were honest and straightforward, always telling it how it is without any sugar-coating.
If you’re looking for an estate agent who is knowledgeable, approachable, and truly has your best interests at heart, I highly reccomend.
LT · 26 March 2025
Agent replied · 25 August 2024
Thank you very much indeed for a lovely and detailed five star review, all the very best to you. Thanks again from Adrian & Anthony
★★★★★ 5/5
GoogleThis is the second property that my partner used Waller and Farnworth to sell through.
The care and attention to detail shown by the company is second to none.
During the sale process my partner passed away, which added a layer of complication, and also the solicitors that had been engaged were not the best.
Anthony Farnworth was instrumental in driving the sale forward and a great help to me, as I had no personal experience of these matters.
Thank you Anthony, Adrian and Anne for all your help through this process.
Tim
Tim · 26 March 2025
Agent replied · 26 March 2026
Hi Tim, we naturally appreciate your lovely review and still think of you both, especially when on Hillaries Road. We hope things are a little easier for you and all the good memories help you cope. Kindest regards from Adrian, Anthony, Ann and Ian.
★★★★★ 5/5
GoogleI cannot speak highly enough about Waller and Farnworth, I put my property up for sale end of January but and within two weeks it was sold. They've been amazing every single step of the way and I can't thank them enough, they made the stress of selling and moving worthwhile. Thank you so much Anthony, Adrian & that whole team. I would rate higher than 5 stars if I could.
Georgina · 26 March 2025
Agent replied · 25 August 2024
Georgina, thank you very much for the amazing review, we really appreciate it. Thank you too for your patience after the buyer was secured as the legal process was lengthy and far from straight forward. Lovely clients, as you are, make the whole business of selling property worthwhile and we get great job satisfaction from seeing you complete the move successfully. All the very best in your new home and do pop in if passing by. Many thanks, Adrian, Anthony and Team W&F.
★★★★★ 5/5
GoogleFantastic estate agents from start to finish they were all very helpful Anthony, Adrian and Anne nothing was to much trouble and they sold our house straight away , they helped chase solicitors up if we had a problem Anthony was there to sort it out, guys both myself and Tony want to thank you from the bottom of our hearts. We are finally living our dream in Hereford x
JANE · 26 March 2025
Agent replied · 11 January 2025
Thank you for the lovely review chaps. It’s brilliant and very satisfying for us to see you made it to Hereford, so close the fabulous Chase Distillery and all that jazz. Wonderful part of the world, fabulous place to live, have a fantastic 2025 and beyond, all the very best in your new home. Kindest wishes from Adrian, Anthony, Ann or ‘The A Team... oh, and Ian.
★★★★★ 5/5
GoogleJust completed on the sale of my mother's property and Adrian, Anthony and Ann were amazing throughout the whole process. There was total transparency and honesty and the team were always available for a chat and update. Very professional service with a friendly team. Would definitely recommend Waller and Farnworth.
Jason · 30 September 2025
Agent replied · 29 December 2025
Thank you, Jason, for the glowing review. Please accept our mutual appreciation in dealing with you, our lovely client, in the face of an emotional family sale made more difficult by a certain, useless, and obstructive, poor-performing solicitors' firm at the bottom of a short sales chain. It should have been so much smoother and a shorter transaction time, no thanks to them. Thank you for your patience and determination throughout. Best regards to you and your family.
★★★★★ 5/5
GoogleLate last year, I arranged to sell a 3-bedroom Erdington property via auction, through Waller & Farnworth. The property was sold by SDL auctions, with W & F drawing up the promotional material, which I was very pleased with, as it did a great job of comprehensively covering all the aspects of the property and what was sellable about it, and it helped garner a lot of interest and viewings, which W & F conducted, and the communication with Adrian at W & F was always good, transparent and helpful - he was very knowledgable and things were explained very well - and, in the end, the property went for a good solid price, so I was happy with the outcome. Many thanks!
Thomas · 26 February 2026
Agent replied · 26 March 2026
Thank you very much for the detailed five-star review. We do try our absolute best and to see the sale complete at a solid price, quickly via auction and to know clients are happy gives us great job satisfaction. Best wishes to you and your family from Adrian, Anthony, Aidan, Anne and Ian at Waller & Farnworth.
★★★★★ 5/5
GoogleWaller and Farnworth were brilliant through my first time property purchase. From the initial viewing to completion, they have been of utmost professionalism and helpfulness. Anthony was always available at the end of a call or email if I had any queries or problems. He could not have done anything more to assist me. Thank you all so much for helping me complete my purchase!
Benn · 26 March 2025
Agent replied · 25 August 2024
Thank you for the glowing five-star review, very much appreciated, especially from a purchaser. Congratulations on completing your first purchase, all the very best in your new home from Adrian, Anthony and team.
★★★★★ 5/5
GoogleBeing an independent estate agents is a huge advantage as they know all the information about their clients and your not transferred to other departments to someone who hasn't got a clue what's going on. They respond quickly to any queries and answer their phones, not like some other big estate agents. Their knowledge is expansive, they really do know all there is to know in the world of buying and selling properties. The service they offer in my opinion is better than the big chains of estate agents. If I was ever going to sell or buy a property I would use this firm 100%.
Jill · 26 January 2026
Agent replied · 26 March 2026
Thank you very much for the lovely comprehensive and positive review. Lovely property, lovely client, thank you again from Team Waller & Farnworth.
★★★★★ 5/5
GoogleMy experience with Waller and Farnworth was brilliant from start to finish. The move from my family home of 43 years was made as easy as possible by Adrian,Anthony and Ann the A team.Adrian did photos and valuation together to ease my stress.Anthony chased all the contacts and solicitors.
Ann sold the house.
They referred me to Lucy from Convey Us.
To say I am happy with everything from start to completion is an understatement. Everyone involved was so helpful and made a stressful time for me as easy as possible.
I totally recommend Waller and Farnworth estate agents.
Terry · 8 January 2026
Agent replied · 15 January 2026
Thank you very much for the lovely review, we do try our absolute best to problem solve and manage the entire process personally from valuation to completion. It gives us great satisfaction to see you complete the move smoothly and know you are happy in your new home. All the best and kindest regards from everyone at Waller & Farnworth.
★★★★★ 5/5
TrustpilotA great experience with Waller & Farnworth
I had a great experience with Waller &Farnworth estate agent. They seamlessly handled all the views and got offers for the property which I was happy with. There was great communication throughout and they are a pleasure to work with. I definitely recommend their services for you if you are thinking of selling or buying
Uche · 26 February 2026
★★★★★ 5/5
GoogleWe have just completed the sale of our house, Anthony Adrian Ann and Ian were brilliant all the way through, very professional, we couldn't fault them at all, would definitely use them again. highly recommended.
Paul · 30 September 2025
Agent replied · 29 December 2025
Thank you very much for the lovely review, very much appreciated. You were great clients all the way through. We are really pleased you completed the move and wish you both all the very best. Kind regards from all at Waller & Farnworth.
★★★★★ 5/5
GoogleWell we had a great experience with the staff at the agency. All were knowledgeable about their field and very personable we couldn't be more satisfied with their work/outcome of the sale of our property. Highly recommended 👌 …
Joseph · 1 August 2025
Agent replied · 29 December 2025
Thank you very much for the lovely review, very much appreciated and all the very best in your new home. Best wishes from Adrian, Anthony, Ann and Ian.
★★★★★ 5/5
GoogleSo happy with the service
Ann and the team worked hard to sell my property and got the result needed so many thanks to you all 🥰 …
Jayne · 30 October 2025
Agent replied · 29 December 2025
Jayne, thank you very much, got there in the end and really pleased to see completion for you after a lengthy and testing sale and transaction period. All the very best to you, the highly skilled carpenter and family from Adrian, Anthony, Ann and Ian.
★★★★★ 5/5
GoogleFrom the start of the valuation date to the sale, the experience has been absolutely excellent. Everything was taken care of by the team from viewing appointments to advise. Would truly recommend these guys. Everything stress free from start to finish. Thank you guys Graham and Terry.
Graham · 26 March 2025
Agent replied · 24 December 2024
Thank you Graham & Terry for the lovely five star review, you are great clients so we have a mutual appreciation society on the go. Lovely to see completion for you, it did all go swimmingly well, job satisfaction achieved and happy clients fabulous. All the very best from the W&F team.
★★★★★ 5/5
GoogleThe absolute best Estate Agents around. Fantastic experience from the moment we called to discuss selling our property until the moment it completed. Both Adrian and Anne were professional and have knowledge in abundance, keeping us posted all the way through.
Highly recommended 👌
Joanne · 1 May 2025
Agent replied · 21 May 2025
Thank you for the lovely review. Lovely vendors to act for always helps, genuinely nice to work with you again, completing the sale is such a lovely feeling for you and us especially on a sunny April day. All the very best, have a great bank holiday and.... see you around. Kind regards from Adrian, Anthony, Ann and Ian.
★★★★★ 5/5
GoogleBefore selling my house I did a lot of research, talking to different estate agents in the area to determine who would be the best estate agent to sell my house. When I met Adrian from Waller & Farnworth, it became clear very quickly during our conversation that Adrian and his team would provide the best service. Adrian had extensive knowledge of the area. He was able to answer all my questions and explain the process. He gave me excellent advice. When I received emails and telephone calls, Anthony was so helpful. He kept me updated, very easy to talk to, made the process simple and easy to understand.
I was so impressed with the way the team worked. The pictures on zoopla and other sites looked amazing, highly professional. My house sold quickly and I know this was because the team at Waller & Farnworth worked hard and were dedicated to selling my house. I received first class service and highly recommend them to everyone who is selling a property.
R · 26 March 2023
Agent replied · 6 July 2023
Thank you so much for the lovely review, very much appreciated, it was a pleasure dealing with you, all the very best in your new home. Best wishes, Adrian and team.
★★★★★ 5/5
GoogleBefore selling my house I did a lot of research, talking to different estate agents in the area to determine who would be the best estate agent to sell my house. When I met Adrian from Waller & Farnworth, it became clear very quickly during our conversation that Adrian and his team would provide the best service. Adrian had extensive knowledge of the area. He was able to answer all my questions and explain the process. He gave me excellent advice. When I received emails and telephone calls, Anthony was so helpful. He kept me updated, very easy to talk to, made the process simple and easy to understand.
I was so impressed with the way the team worked. The pictures on zoopla and other sites looked amazing, highly professional. My house sold quickly and I know this was because the team at Waller & Farnworth worked hard and were dedicated to selling my house. I received first class service and highly recommend them to everyone who is selling a property.
Rupinder · 1 January 2023
Agent replied · 31 May 2023
Thank you so much for the lovely review, very much appreciated, it was a pleasure dealing with you, all the very best in your new home. Best wishes, Adrian and team.
★★★★★ 5/5
GoogleWhat can I say, we recently sold a house through Waller & Farnworth, From first meeting Adrain, Anthony & Anne ,it came across how professional, but friendly they all were,and full of knowledge & experience.
They made experience, a good one, nothing was too much bother, every call either answered ,or a return phone call was made to myself , every email replied too, even before opening hours on, Many occasions .that did nt go unnoticed Anthony, thank you.
They took the stress out of selling,specially
when im in a different country. Chasing things from the buyers on many occasions, keeping me up to date of the situation, & time scales of the process.
We would definitely use waller & Farnworth again And will recommend them to family & friends.
The start rating Is 5 on the Google system, but guys, I rate you definitely alot higher.
Thanks again for everything
Sarah mcallister, & John Doherty
Sarah · 21 May 2025
Agent replied · 29 December 2025
Hi Sarah, thank you very much for the fantastic detailed review. We are really pleased to see sale completion for you and family. All the very best to you all from team W&F.
★★★★★ 5/5
GoogleWe recently purchased our first home through Waller & Farnworth, and we couldn't be happier with the service they provided. Despite being an independent estate agent, they were incredibly responsive, always answering our calls and keeping in touch throughout the process.
They didn’t just wait for us to reach out, they were proactive in chasing up information when needed, showing their dedication to getting the job done efficiently. Their friendly and professional approach made the entire process smooth, and as first-time buyers, we really appreciated their advice and guidance along the way.
A big thumbs up to the team! We’d highly recommend Waller & Farnworth to anyone looking to move, especially in the Erdington area of Birmingham.
Amaad · 26 April 2025
Agent replied · 26 March 2026
Thank you very much for the comprehensive review, much appreciated. It is always lovely to receive the same and our job satisfaction comes from happy purchasers and happy vendors. All the very best in your new home. Kind regards from Adrian Waller, Anthony Farnworth, Ann, and Ian.
★★★★★ 1/5
GoogleWe arrived 7 minutes late for a viewing. Vendor told us the estate agent had come and gone, assumed we wont be turning up. At least try calling us? There was heavy traffic and we travelled 9 miles to the viewing. 7 minutes late is not that bad, you could have just reduced our viewing time instead. Next time just try calling the potential viewer they might not be that far away.
Moazam · 26 March 2023
Agent replied · 31 May 2023
We are disappointed to receive this review and saddened by such comments we believe are factually incorrect, potentially malicious and defamatory. Once we have reviewed events for the day you were scheduled to view, we will respond in more detail.
Having examined events, we can confirm we did in fact call you several times around the appointment time. Our negotiator who waited at the house called and left you a message at 11:40 (you did call back but not until 17:17). Our office telephoned around 11:41, you answered then ended the call without speaking. Our office called again after you knocked the door around 11:59 and you did not answer. Your property is 4.6 to 5.1 miles distant, depending upon the chosen route, not 9 miles as you quoted. Our reasonable expectation and that of the vendor is for viewers to attend on time and as a matter of courtesy viewers should call the agent if running late or in this instance answer our calls to you. The vendor is within their rights to decline entry when someone does not arrive reliably. It is unfair to assassinate a business when you are at fault, we object to your untrue representation of events and have reported the review to Google accordingly. This viewing could have taken place if you had arrived and communicated as reasonably expected.
★★★★★ 5/5
GoogleWaller and Farnworth were great when selling our house and would recommend them as the best local estate agent - brilliant team from the care (and time) taken by Adrian in taking the best photos and marketing the house, viewings by Anne which led to multiple offers, and the support with putting the sale through from Anthony (particularly when our buyer tried to lower their offer based on nothing last minute and he supported us to firmly reject this). They were also the estate agent when we originally bought the house and helped transaction go through smoothly.
Helen · 21 April 2025
Agent replied · 26 March 2026
Thank you very much for the lovely five star review, we do try our very best from start to finish and it does help when we have nice clients selling. All the very best from Team W&F
★★★★★ 5/5
TrustpilotGreat experience
I work for Waller and Farnworth but my review is not biased as selling my house and purchasing a new one has opened my eyes to how estate agents differ. My experience as a vendor with house to sell was fantastic after living at the same address for 25 years, the guidance from Adrian when putting the property on the market. Anthony's diligence in chasing and dealing with the conveyancing was great. I always recommended W&F, but even more so now as I have been through the process of moving home and seen the how a vendor process has been conducted first hand.
Ann · 25 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
