Trusted Agent profile

Paul Fox Epworth reviews

4.2

★★★★★ Great

98 reviews across 3 platforms

15-17 High Street, Epworth, DN9 1EP

Paul Fox's Epworth office at 15-17 High Street is rated 4.2 out of 5 across 98 reviews on three platforms, including 55 Google reviews rated 4.8.

Google logo

4.8 / 5

55

Reviews on Google

This office

Facebook logo

3.4 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

33

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Epworth office, from every platform, shown as written. First names only.

1/5

Trustpilot

Poor communication!!

Communication at the Paul Fox Barton branch really does need some improvement. I requested to view a property in October 2025 and initially received a response advising that they had contacted the vendor to arrange a viewing. However, I received no further update until I chased it up.

KJH · 4 March 2026

Agent replied · 21 March 2026

Thank you for sharing your thoughts about the service you received from our Barton branch. We are disappointed that we did not meet our usual high standards on this occasion. We take all feedback seriously and will discuss this matter with our team. To help us investigate this further would you be happy to share the address of the property in question by either responding to this message or via email to marketing@paul-fox.com. We appreciate your time. Best wishes.

5/5

Trustpilot

Highly recommended Estate Agents

We used Paul Fox for our house sale recently, they were extremely friendly and helpful throughout the process. They encouraged plenty of the right viewings on our property resulting in a very quick sale. Communication with the office was excellent and they kept us informed of any updates as they happened. We would definitely recommend Paul Fox Estate Agents.

David · 24 November 2025

Agent replied · 24 December 2025

Thank you for leaving such a fantastic review of the service you received from ourselves David. We really appreciate your feedback. All the best for the future.

5/5

Google

Paul Fox sold a property for us. It turned out to be a very lengthy process with a fair few problems. We were kept informed every step of the way with their first class service. Very helpful and friendly. Highly recommended, couldn't ask for more!

Tracy · 16 March 2026

Agent replied · 16 April 2026

Good morning Tracy. Many thanks for your review. We are delighted that we were able to guide you through the tricky points of your sale. All the best with everything in the future.

5/5

Trustpilot

Excellent Service

Paul Fox sold a property for us. It turned out to be a very lengthy process with a fair few problems. We were kept informed every step of the way with their first-class service. Very helpful and friendly. Highly recommended, couldn't ask for more!

Mrs · 18 February 2026

Agent replied · 23 February 2026

Thank you for such a lovely review Mrs Cooper. We were delighted to help with your sale. All the best with everything for the future.

5/5

Facebook

We can’t recommend Jackie Mason at Paul Fox highly enough . Buying a house is stressful particularly when you need to have builders quote for essential repairs before you complete on the purchase , but Jackie has gone above and beyond to make it possible . She responded to our requests within the day and pulled out the stops . Her friendly , efficient response not only helped drive the purchase to a quick completion- but also made us feel welcome to the area and the community. Thank you Jackie - you are a complete star and a credit to Pail Fox Estate Agents . Heather and Brent

Heather · 1 July 2021

Agent replied · 22 September 2025

Thank you Heather and Brent we ve really enjoyed working with you and I’m really looking forward to seeing your on going transformation with your property. 🥂

5/5

Google

The Lettings team have recently let my cottage out for me. Everything was taken care of in a timely manner. A tenant was found really quickly. Excellent communication. Thank you!

Lianne · 4 March 2025

Agent replied · 12 April 2025

Thank you for a great lettings review!

1/5

Trustpilot

These are the epitome of why estate agents get a bad name.

Paul Fox Estate Agents have complained because i identified the bosses son who gives a rubbish service, but cries when identified. Says it all.

Grumbles · 6 July 2026

Agent replied · 22 September 2026

Thank you for sharing your thoughts about the service you received from ourselves over recent months. We are disappointed that we did not meet our usual high standards on this occasion. We take all feedback seriously and will discuss this matter with our team. To help us investigate this further would you be happy to share the address of the property in question by either responding to this message or via email to marketing@paul-fox.com. We appreciate your time. Best wishes.

5/5

Trustpilot

Great house purchasing experience

The Paul Fox team were from the outset friendly and professional. They kept us informed of progress and any changes far more efficiently than any other party and always worked to keep the process as smooth as possible.

Jon · 19 March 2026

Agent replied · 21 March 2026

Thank you for your kind words about the service that you received from our team in Scunthorpe. We hope that your move has gone well and that you enjoy your time in North Lincolnshire. All the best for the future.

1/5

Trustpilot

They can lie and break regulations

I have never known any company to be so underhand and unprofessional. Their marketing materials make it seem how incredibly professional they are. The sad reality, for me at least, is that they are underhand, lie, make things up and show a blatant disregard for rules and regulations. I have considered reporting them to Trading Standards but a recent personal crisis has made that impossible. To conclude, I am disgusted with their lack of care and professionalism and their outright lies. Estate agents are some of the most disliked people, and much to my disappointment, I absolutely now know why that is so. Yes, this is a dig at them but it is more that justifiable. They are really not nice people as you may or may not find out the moment you run into a problem. Having read the review of RTV_Syrieprince here on Trustpilot, I can confirm they are liars and can certainly be the opposite of understanding, considerate and ethical. No lie, they have left me traumatised and everytime I see one of their for sale signs, I cannot help but feel triggered and angry. I only wish I could have given them zero stars here! A really vile company from my experience, that I cannot ever recommend.

Henry · 4 January 2025

Agent replied · 27 May 2026

Thank you for leaving a review of Paul Fox Estate Agents. Our business is a family firm, established in 1991, that prides itself on giving honest advice to buyers and sellers in all aspects of property transactions. Our customer service is very important to us. We have a rating of 4.5 (out of 5) from 286 reviews on Google. Naturally we are disappointed to read your comments. It would be appreciated if we could understand more detail about the service you received. If you could share your contact details with our Marketing Manager, Malcolm Barnard via email (mbarnard@paul-fox.com) we would be more than happy to discuss your concerns further.

5/5

Google

Jackie at Paul fox is fantastic she is the most personable, efficient, supportive and helpful person you could hope for and nothing was too much trouble . Our house sale is about to be completed and it's particularly thanks to Jackie

Susan · 29 June 2024

Agent replied · 10 November 2024

We are so happy you have been pleased with Jackie's service!

5/5

Google

We have just completed the sale of our bungalow, throughout Jackie was always available to give advice etc. She regularly kept us up to date by phone and email which was much appreciated. We would definitely recommend Paul Fox to friends and family.

Michelle · 25 April 2024

Agent replied · 17 June 2024

Thank you for your positive comments!

5/5

Google

Big thanks to Paul Fox Estate Agents, Epworth and particularly Jackie Mason who provided the most outstanding, personable, efficient service throughout. It is very easy for me to recommend Jackie who did the buyers, the sellers and Paul Fox so very proud throughout what could have been a difficult transaction.

Matthew · 22 August 2023

Agent replied · 17 June 2024

Wow! Thank you

5/5

Google

I'm grateful to say we had excellent experience with paufox .Michelle and team acted instantly for every required action .I will recommend everyone .

KIRANPREET · 27 October 2024

Agent replied · 10 November 2024

Thank you for a great review!

5/5

Google

Took a load of stress out of a major event in our life. We were only Ten weeks from offer to completion and Peter was there whenever we needed him. Don’t know if we will ever move again but if we do, we would rely on Peter and Paul Fox estate agents. Many thanks, Bill & Karen.

William · 18 June 2022

Agent replied · 17 June 2024

Thank you for a lovely review!

5/5

Trustpilot

The staff at paul fox in brigg are very good

The staff at paul fox in brigg are helpful nice and polite and the whole process of buying with them was smooth and on time

Alison · 16 February 2026

Agent replied · 23 February 2026

Thank you for leaving such a great review of our team in Brigg, Alison. All the best in your new home.

5/5

Facebook

Paul Fox really have be great from start to finish! Honest & Helpful the whole way through our house sale! Super at responding to queries and always willing to help. Big Thank you to Amy & Zoe at the Barton Office!! Would definitely recommend Paul Fox to anyone buying or selling their property!

Emily · 8 April 2022

Agent replied · 22 September 2025

Aww thanks Emily! Only just seen this😘 Hope you’re settling well❤️

5/5

Trustpilot

Michelle at Paul Fox has been…

Michelle at Paul Fox has been brilliant, from immediate viewing feedback to sale progression - keeping me updated all the way. Very happy and the sale went through in a little over 2 months!! Would highly recommend.

Simonfish · 29 September 2025

Agent replied · 24 December 2025

Thank you for leaving us such a positive review Simon. We will pass on your comments to Michelle. All the best for the future.

1/5

Facebook

When to view a house that already had a offer accepted the week before (not notified of this until I was at the property a 2 hour drive to get there ) They then couldn't open the key safe to the property and where awaiting a lock smith , at this point waiting round for over 1 hour also tried the key safe with the pin code that was given to me by the agent , so I then suggested that all the windows are sash windows and said shall I see if any are open or not secure properly as the agent informed us that there where keys in the kitchen draw joe stated yes thats fine there was a window in the dining room that opened when I pushed it up so I climated in and opened the door with the keys that where in the property the agent conducted the viewing we put a offer in 20k over the offer that had been excepted and left, to then be notified that I was being reported to the police for breaking and entering the property by the repossession company , even tho 1 i did not break anything and concent to enter was given by the agent so this is beyond a joke I am awaiting the police to contact me in relation to this i will then take this further as I have no criminal record ,and I am of outstanding character having raised 10s of thousands for charity over the years and own multiple properties outright , this is a complete and utter JOKE I will be taking this further as this is defamation of character and putting me in this position at my time of life is not on I would avoid this agent like the plague !

John · 3 June 2025

1/5

Trustpilot

A Catalogue of Incompetence

They made their first mistake by advertising the property for the wrong price. Instead of ‘offers from ..’, it was listed as if the minimum price was the asking price. This initiated a series of offers ranging from £25,000 to £5,000 below the minimum price (as agreed by their Valuer). This mistake was amended.

Keith · 14 February 2025

Agent replied · 21 March 2026

Thank you for leaving a review of Paul Fox Estate Agents. Our business is a family firm, established in 1991, that prides itself on giving honest advice to buyers and sellers in all aspects of property transactions. Our customer service is very important to us. We have a rating of 4.5 (out of 5) from 286 reviews on Google. Naturally we are disappointed to read your comments. It would be appreciated if we could understand more detail about the service you received. If you could share your contact details with our Marketing Manager, Malcolm Barnard via email (mbarnard@paul-fox.com) we would be more than happy to discuss your concerns further.

5/5

Google

Like to say a big thank you to Jackie and the team at the Epworth branch for guiding us through our first move in 34years to the lovely North Lincolnshire countryside. Would highly recommend. Martin and Dawn Thompson

Martin · 18 June 2023

Agent replied · 17 June 2024

We are so pleased you were happy with Jackie's service!

5/5

Trustpilot

House purchase

Recently purchased a house via Paul fox. Excellent service every step of the way, so helpful and made the process less stressful . The staff are amazing. Would absolutely recommend. 10/10

Luke · 30 September 2025

Agent replied · 24 December 2025

Hello Luke, thank you so much for leaving such a positive review of our services. We are delighted that you had such a great experience with our team. All the best for the future in your new home.

5/5

Google

Worked along side Peter at Paul Fox agents to bring a transaction to a conclusion on a date requested by the client. Peter was most helpful through this process and a pleasure to work with.

Jamie-Louise · 18 June 2023

Agent replied · 17 June 2024

Thank you!

5/5

Google

Excellent service from all especially Taylor who updated us weekly

Sheri · 27 October 2024

Agent replied · 10 November 2024

Thank you for a lovely review!

5/5

Google

Paul Fox have given me an excellent service, having just sold my house. Pete was exceptional, as was the rest of the team. I would highly recommend them .

Gillian · 18 June 2023

Agent replied · 17 June 2024

Thank you for great feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paul Fox's Google reviews

Questions about Paul Fox Epworth

How many reviews does Paul Fox Epworth have?

Paul Fox's Epworth office has 98 reviews across three platforms: 55 on Google, 10 on Facebook (across the whole business), 33 on Trustpilot (across the whole business).

What is Paul Fox Epworth's rating?

Paul Fox Epworth is rated 4.2 out of 5 across all 98 reviews, and 4.8 out of 5 on Google from 55 reviews.

Where is Paul Fox's Epworth office?

Paul Fox Epworth, 15-17 High Street, Epworth, DN9 1EP.

The Trusted Agent

Is this your office? Claim your page.