The Personal Agent Epsom reviews

★★★★★ 5/5

Trustpilot

Thank you for helping with our house moving journey!

We have now moved into our home in which we purchased through the personal agent. And sold our property through too!From the start the personal agent we’re always very good, fair and efficient. The photos and videos of our house we sold with them were very good standard and made our house look great!We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off.The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children! And for the purchase of our new home only took 2 months from putting the bid in, to completing ! Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful

Lisa · 18 October 2022

★★★★★ 5/5

Trustpilot

Just a little thank you to Chris for…

Just a little thank you to Chris for all of his help throughout our moving process. Very supportive, professional and very quick with responding. Highly recommend The Personal Agent!! Well done Chris!

Lucy · 12 October 2022

★★★★★ 5/5

Trustpilot

We Chose the Best Estate Agent

We are very happy with the excellent service the Personal Agent provided to help us sell our house. Richard, the Director, knows the local property market very well. We took confidence from his market expertise and also importantly from his honest, transparent approach. The marketing material, including the photographs and the video (which featured RIchard) was done impeccably, exceeding our (already high) expectations. Adam from the sales team organized the open day, ran the viewings and the subsequent bidding process very efficiently, and provided good advice for us regarding the bids and the buyers, which we took on board when deciding which offer to accept. Adam then followed up during the conveyancing process until exchange/completion. We were very happy with the price we achieved, with the buyer the Personal Agent found for us to take over our former home, and with our choice to go for the Personal Agent. Well done guys!

Xeno · 11 October 2022

★★★★★ 5/5

Trustpilot

Quick Turnaround

Good team. Sorted out my viewing and application in a quick turnaround. Special thanks to Callum for sorting everything out, very helpful.

JSFPeladon · 26 August 2023

★★★★★ 5/5

Trustpilot

Excellent and Professional Service from Sarah at The Personal Agent

Sarah has managed the purchase of our property, she has provided a professional and excellent service throughout the whole process. Her helpful, friendly manor and excellent communication skills have been invaluable, I cant thank her enough and would definitely recommend to anyone looking to buy or sell in the Epsom area.

Helen · 16 September 2024

★★★★★ 5/5

Google

I have had an excellent experience selling my home with The Personal Agent. They have been brilliant throughout the whole sales process. Sarah in the Sales Progression Team has been instrumental in sales process and has worked diligently and professionally always keeping me updated at each stage. I would definitely use the team again.PositiveResponsiveness, Quality, Professionalism

Ashpal · 25 August 2021

★★★★★ 5/5

Google

Chris, Richard and the team at the Personal Agent are the best estate agents in the local area. They were brilliant in our sale from start to finish. We would highly recommend them.

Christopher · 25 August 2022

★★★★★ 5/5

Trustpilot

Seamless from beginning to end

The whole process of finding a flat for myself with Personal Agent has been seamless and so well organised. Chris Sweby set me up with a viewing very quickly and efficiently, my offer was accepted within a few hours and the referencing was quick and easy and I got confirmation that everything was approved. I have never experienced a more organised and efficient estate agents before. Well done, keep up the good work.

Fiona · 23 May 2023

★★★★★ 5/5

Trustpilot

Bradley has been very helpful and i…

Bradley has been very helpful and i look forward to getting the Lettings finalized soon. I would recommend The Personal Lettings Agency !

Wai · 18 July 2023

★★★★★ 5/5

Facebook

The attention to detail and personal service provided by Ray was a fantastic experience and I would have no hesitation in recommending, thank you.

Katie · 20 June 2023

★★★★★ 5/5

Trustpilot

Let your property

I would recommend personal agent to anybody who wishes to let their property. Dealing with Michelle Hobbs, based in Epsom is simple as you know she will get the job done and is very professional. Keeping you informed of what is going on every step on the way

Jason · 18 December 2018

★★★★★ 5/5

Trustpilot

Callum was so helpful

Callum was so helpful, he made every step stress and worry free.

Paul · 27 March 2024

★★★★★ 5/5

Trustpilot

Very professional and great service

Very professional, helpful and friendly Epsom branch. Especially Callum and Bradley both very polite and prepare to assist. Would highly recommend.

Ivy · 29 August 2023

★★★★★ 5/5

Trustpilot

Professional, friendly and helpful!

Professional, friendly and helpful service based at the Epsom branch.Good communication with a personal edge. A special mention to Sarah who went over and beyond to ensure my property sale ran smoothly, and also a big thanks to Joe. Would definitely recommend this estate agent!

C · 3 March 2020

★★★★★ 5/5

Trustpilot

Sameer is a highly professional real estate agent.

Throughout the process of finding tenants for us, he consistently maintained a professional attitude and efficiency. He responded promptly to all our queries and concerns. Thanks to his professional services, our house was rented out in a very short time. We are extremely grateful and feel fortunate to have had Sameer's assistance. He is truly outstanding.

Cindy · 5 June 2024

★★★★★ 5/5

Trustpilot

Outstanding service - thank you

All Personal Agent staff were were very helpful and reliable, in particular Sarah who was specifically dealing with my sale. She liaised very effectively with all parties especially when things became complicated and seemed to be moving very slowly. She was very personable and confidence inspiring.

Hilary · 6 October 2019

★★★★★ 5/5

Google

Rosie was polite professional and knowledgeable when she showed sam around horsley close Epsom - potential but not one for us

Stephen · 25 August 2023

★★★★★ 5/5

Google

Very good viewing. Rosie was punctual, efficient, helpful and friendly.

Cathy · 26 April 2024

★★★★★ 5/5

Trustpilot

Samantha was really informative and…

Samantha was really informative and knowledgeable about the properties she showed us and went above and beyond in helping us

Benji · 13 September 2023

★★★★★ 5/5

Trustpilot

Buy a house in Epsom

Excellent service.!Provided a great service throughout. Negotiated very well on our behalf and maintained a high profile company image. Supported our purchase of the property with various options to best suite our requirements. Special thank you to Sarah and kristine keeping us informed throughout of the progress.

M · 20 January 2019

★★★★★ 5/5

Trustpilot

We have had great service from finding…

We have had great service from finding us suitable tenants to guiding us through the letting process. Thanks Chris for keeping us informed all along the way.

Jane · 16 February 2023

★★★★★ 5/5

Trustpilot

Sarah Goddard - What an amazingly talented Sales Progressor!

I’m delighted to say that I completed on the sale of my property today. Sarah’s professionalism in handling the progression has been second to none. She chased and reported back immediately to all queries that arose, from both sides, & was 100% “on the ball” at all times. Just to mention a few of Sarah’s qualities - she is diligent, proactive, reliable, calm, understanding & patient. Excellent work, thank you.

Jane · 19 June 2023

★★★★★ 5/5

Trustpilot

3 time selling with personal agent!

We have used the personal agent for all three sales now, and every time we’ve been really happy with the service they’ve offered.

Alex · 22 August 2025

★★★★★ 5/5

Trustpilot

Adam was very helpful in helping me…

Adam was very helpful in helping me find my next home. He went above and beyond everytime and was a delight

Alfie · 4 August 2023