Trusted Agent profile · Epsom
★★★★★
277 reviews across 2 platforms
126 High St, High Street, Epsom, KT19 8BT
Leaders Sales's office in Epsom, at 126 High St, is rated 4.6 out of 5 across 277 reviews on two platforms, including 275 Google reviews rated 4.6.
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Every review we hold for the Epsom office, from every platform, shown as written. First names only.
5/5
YellExcellent service from beginning to end
Outstanding service provided by the team at Leaders in Epsom. From the very first conversation to completion of the sale the customer service was exceptional. Extremely knowledgeable and extra helpful staff made selling my property very easy. I recommend them to anyone who is buying or selling - I am so happy I chose them!
1/5
GoogleVery poor experience letting through this agent. Poor handling of issues, lack of attention to detail, terrible communication, unresponsive. Avoid at all costs
Hi James We're really sorry that you feel this way. We'd love to be able to help. You are welcome to email customerservices@leaders.co.uk or call the branch directly to discuss this further.
5/5
GoogleThe new team at Epsom Leaders dealt with my last-minute request for a valuation brilliantly; Daniel visited the same week and gave me a sensible and realistic valuation after viewing my home and comparing it with real sales data for the area. I was very pleased with the service provided.
5/5
GoogleGreat experience at leaders Epsom. All the staff are so helpful. Would highly recommend to my friends.
Hi Amy, many thanks for your feedback. We are delighted that you have had a great experience with our Epsom branch and would highly recommend us.
5/5
GoogleLeaders made the process of moving painless and as smooth as can be expected. Friendly, helpful staff!
Hi Natalie, thank you for taking the time to share your feedback. We will be sure to pass your kind words onto the branch.
5/5
GoogleVery pleased with the service and professionalism recieved from Jess and Meg at leaders. Made the move easy and smooth
5/5
GoogleFrom our first experience with Leaders Epsom when we went to see the house to the time we moved in, it was excellent. We are completely satisfied with Eleonor's and Sophie's kindness and attention to our needs. Because of this I fully recommend Leaders Epsom.
5/5
GoogleGood work oliverPositiveProfessionalism
Hi Benzmuzik, thank you, we are so happy that Oliver was able to help you out! Kind regards Customer Care Team
5/5
GoogleHaving Leaders receive us into our new home was an absolute blessing. The staff were friendly and very helpful, making the process of moving both effortless and enjoyable.
5/5
GoogleWe met with Rachel today to view 2 flats. She was extremely friendly and unpushy. Prior to the viewings she kept us up-to-date and answered our queries which has gone beyond the help offered by other agents. We wish all agents were like her!
1/5
GoogleVery poor web site as inside pics will not move along
Hi Christine, we're sorry you had a bad experience on our website. We work hard to make our website as user friendly as possible. Rest assured we will look into the issue and resolve any user experience problems. Thank you for pointing this out to us - if you would prefer to speak to a local agent, then call us on 01372 745745. Many thanks
5/5
GoogleFast and modern administration. Everything goes fine. A real customer-friendly administration.
Hi there, thank you for taking the time to share your review. We are so pleased you have been happy with the service. We will be sure to pass your kind words onto the branch.
4/5
GoogleRating only, no written review.
Hello Charlotte Prendergast Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleLisa Baker from Epsom office has given an excellent service. She has always eager to solve any maintenance related issues in very short notice. I have a very nice experience with Leaders Epsom.
4/5
GoogleDealing with Beverley at leaders with my property has been very stress free and I know I rely on her to deal with any issues without any problems. Pleasure to deal with. Can't recommend enough.
1/5
YellUntrustworthy and profiteering from crisis
Slipshod approach from arrogant and poorly trained agents. Putting people’s housing at risk through their errors and one-size-fits-none approach. Awful. Avoid if any way to do so.
5/5
GoogleThe Epsom team were very helpful. The process was efficient and courteous. The legal side of the process was done quickly via the internet which worked well
5/5
GoogleRating only, no written review.
Hello Desiree Francois Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI have just had great service again from the team at leaders, Bens good advice, support and knowledge of the industry has really helped. Thanks guys.
5/5
GoogleJust rent a flat with Leaders Epsom and will say Geat staff ! All run very smoothly and easy
5/5
GoogleBeen with local Leaders for 2 years. Great service received from Lisa Baker and other team members. Would highly recommend.
5/5
GoogleRating only, no written review.
Dear Dean Lewis! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Eme Etcheri! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Shahab Mir! Thanks for the great review! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
