Trusted Agent profile · Epsom and Ewell
★★★★★
1,657 reviews across 2 platforms
145 High Street, Epsom, KT19 8EH, Epsom and Ewell, KT19 8EH
Hamptons's office in Epsom and Ewell, at 145 High Street, is rated 4.3 out of 5 across 1,657 reviews on two platforms, including 215 Google reviews rated 4.9.
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
5/5
TrustpilotRepairs for Hamptons
We've been contractors helping the Hamptons Property Management Team for years and have always been really impressed with their dedication to their landlords and tenants as well as being a friendly bunch! Becks (Rebecca Hitchman) always puts a smile on my face with her calls and impresses me with her attention to detail.
5/5
TrustpilotProperty Manager for Hamptons
This is a review for the amazing services we have received while dealing with Katie Tucker, our Hamptons Property Manager for a property rented.She is always courteous in her correspondence, relates feedback timeously and follows-up! A pleasure to deal with someone who is that responsive and competent. She is a great asset to the company.
5/5
TrustpilotHamptons Godalming/ Pippa Kilby
We have been looking for a property for many months and special mention goes to Pippa at Hamptons Godalming, who has shown us several properties in the area. She has really stood out with her efficient, personable and caring approach. It has been much appreciated during the challenging time of moving house - thank you!
5/5
TrustpilotFurniture replacement follow-up
During my rental, Hamptons helped follow up my old furniture replacement with my homeowner in a few weeks
5/5
TrustpilotGreat experience on renting out our…
Great experience on renting out our flat efficiently and effectively in west hampstead - thanks to the Josh and Danielle!!
4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
5/5
TrustpilotGoing Above and Beyond
During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.
5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. 🏘
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
5/5
TrustpilotTenant of a flat ran by Hamptons and if…
Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
5/5
TrustpilotDuring my tenancy I always had…
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
5/5
TrustpilotShardai Whitter-Lewis Property Manager
We moved into the flat last year and have a couple of issues. Shardai communicates with the landlord with patience to solve the problems gradually. She always responds quickly to my emails and is helpful and sympathetic. We are satisfied with the professional service and advice she gives. Thanks, Shardai.
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleWe sold our house through Hamptons in Epsom recently and were so pleased we did. Leon, Christine and Becky in particular were always helpful and despite a difficult chain process, they ensured we got over the line. I wouldnt hesitate in using them again if we were to move again in the future. Thank you so much!
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
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