Hamptons Epsom & Banstead Sales reviews

★★★★★ 5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

★★★★★ 1/5

Trustpilot

Scam company they tried to scam me out…

Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM

Cameron · 18 July 2025

★★★★★ 4/5

Trustpilot

Patryk has been helpful and efficient…

Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.

Tim · 12 March 2026

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Trustpilot

Patryk Lehmann has been a fantastic…

Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.

Sam · 23 September 2026

★★★★★ 5/5

Google

I'd definitely recommend Hamptons if you're thinking of selling in Epsom. Leon and Becky were absolutely brilliant throughout. They had fantastic communication and gave us lots of advice.

Charlie · 25 December 2025

★★★★★ 5/5

Google

We are settling into our new home thanks to the team at Hamptons selling our old home. What especially impressed us was the pre sale team. They applied polite pressure up and down the chain keeping the wheels on the process rolling. Their recommendations for solicitors and removal firms were spot on too. We checked out other companies but in the end Hamptons recommendations came out on top for us. Special thanks to Laura, Becky and Leon for being with us on our journey.

John · 28 January 2024

★★★★★ 5/5

Google

Many thanks to Leon, Becky and the team whose professionalism diligence and expertise concluded a very complicated sale. Many problems were resolved to the satisfaction of all concerned, and I would recommend using Hamptons to everybody.

Bob · 1 October 2025

★★★★★ 5/5

Google

Moving home for the first time in 25 years could have been a very stressful experience. Instead, in a difficult market, Hamptons produced a steady stream of viewings for our property, helped by prominent online listings, excellent photographs and a well presented brochure, and as a result the house soon went under offer. A big thank you to Leon, Eric, Becky and the team at Hamptons Epsom, who were always available to assist, answer our queries and liaise with the other parties in the chain. We would not hesitate to recommend their services.

Nicholas · 29 December 2023

★★★★★ 5/5

Google

Our experience with Hamptons Estate Agents has been nothing short of excellent. The entire team was incredibly supportive throughout our property purchase journey, and I’d like to extend my heartfelt thanks, especially to Leon and Eric. Leon and Eric displayed exceptional professionalism, knowledge, and dedication from the get-go. Their guidance and assistance were invaluable, making the entire process seamless and stress-free. Their expertise and genuine care for our needs were evident, and their responsiveness was truly commendable. We are immensely grateful for their efforts in helping us secure our property. I highly recommend Hamptons Estate Agents for their outstanding service!

Aisha · 29 November 2023

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Google

Brilliant from start to finish. We had a couple of quotes to sell our house but we liked the down-to earth approach of the Hamptons team and the fact they list on all the major property sites. They gave us guidance as to what we needed to do to make the house look its best, worked to our timetable completely and then sold it on the first open day within a week of listing. There were some delays with the sale with regard to finalising the freehold but the Hamptons sales progressor coordinated with all the solicitors involved and kept them on track as well as keeping the buyers in the loop throughout. Overall, we were very pleased with the service from Hamptons.

Catherine · 25 October 2023

★★★★★ 5/5

Google

I sold a property with Hamptons last year when the market was in decline. The previous local agent lost interest when things went quiet to we switched to Hamptons. Paul was quick to setup the property and was good at advising on a price. Viewings came in quickly and within a few weeks we had sold at a price we were happy. The service was professional throughout, and trumped the other agent we'd tried in Epsom. I would highly recommend.

Andrew · 25 October 2023

★★★★★ 5/5

Google

Having sold us our house 9 years ago, we were keen to approach Hamptons in Epsom to sell it just recently. The team were efficient and communicative, providing a good service from beginning to end and, importantly, selling our house for pretty much the originally discussed amount. Moving house is often a stressful experience, but Hamptons were able to mitigate that somewhat with their excellent and continued guidance, pushing where required in order to exchange and complete with little fuss. Big thanks to Leon, Rebecca, Laura and the team.

Dan · 25 October 2023

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

We've just exchanged on the sale of our first home and couldn't be happier. I wouldn't hesitate to recommend the team at Hamptons Epsom, and a big thank you to Becky in particular for getting us over the line. Hamptons Epsom remained professional and compassionate throughout with clear, responsive communication, which we really appreciated given that we both work and have 2 young children. Thank you so much again!

Sophie · 16 July 2025

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

★★★★★ 5/5

Trustpilot

Fabulous service

The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.

Clare · 21 February 2026

★★★★★ 5/5

Trustpilot

Very good service

Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.

Liz · 13 October 2025

★★★★★ 5/5

Google

During a very long probate sale we had two agents and honestly both were good. However I was reluctant about using a larger agency such as Hamptons, but needn't have worried. The team of Leon, Jonty and Laura were 1st class in attaining a sale, the feedback and ultimately the push to conclusion. Highly recommended. Thanks.

Simon · 3 October 2024

★★★★★ 5/5

Trustpilot

I have been using Hamptons to help me manage a property

I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.

Ailish · 15 May 2026

★★★★★ 1/5

Trustpilot

Unprofessional and costed me more money . Avoid !!

Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.

Krupa · 7 May 2026