Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 5/5
GoogleI've just exchanged on my first house sale, finally got there with my 3rd buyer. I would certainly recommend Hamptons of Epsom who were professional and knowledgeable throughout. Special thanks to Becky for her support on this journey always there to help with any questions both on my sale and guidance on my onward purchase. Thanks team
Janet · 24 September 2025
Agent replied · 8 October 2025
"Congratulations on your successful house sale! We're thrilled that we were able to provide you with professional and knowledgeable service throughout your journey. Thank you for choosing Hamptons of Epsom and we wish you the best on your onward purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 23 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
GoogleA big thank you to Leon and his team (Becky, Laura, Jackie, Jonty and others) for managing our house sale so professionally. They produced a stunning brochure of photos and marketed our house really well which lead to many viewings. They were very professional and supported us with regular communication throughout the whole process. We really appreciate all your help Leon to achieve our house sale. A great agency that we would highly recommend.
Kate · 11 January 2025
Agent replied · 8 February 2025
Thank you for your wonderful review Kate. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleThanks Leon and the team, Jonty, Becky, Laura, Luke and Jackie for getting the sale of our lovely home over the finishing line! We really appreciate all your hard work. We looked at a few estate agents and are glad we chose Hamptons. Your extensive marketing meant we had lots of viewings and several offers. You responded quickly to questions from us and from our buyers. We are happy with the sale price you achieved. We now have our completion date and are excited to be moving!
Michael · 10 October 2024
Agent replied · 24 October 2024
Thank you for your wonderful review Michael. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 2/5
GoogleHamptons, and particularly Jonty, was excellent with prospective buyers and very polite when arriving to collect keys. However, once the sale was agreed I couldn't have been more disappointed with Hamptons. I honestly felt that they were acting on behalf of the buyers rather than myself - they were pushy and difficult and there was a definite lack of communication. I reached out on numerous occasions to ask the buyers questions and there was never any response at all. It takes two minutes to send a quick email advising that the buyers hadn't responded if that was the case. There periods of inactivity which was to be expected and then suddenly it was go, go, go and the pressure was on me. I never felt supported at all and I was the one paying the fees. It was not the service I expected.
Justine · 24 September 2024
Agent replied · 24 October 2024
Hi Justine. We are extremely sorry to hear about the service you have received. Please send us an email to customercare@hamptons.co.uk and we can look into this in more detail.
★★★★★ 5/5
GoogleLeon and his team worked hard to get us viewings and ultimately a sale on our property, at a time when the market is quite difficult. I would definitely recommend Hamptons to help sell a property in an efficient and professional manner.
Nicholas · 9 December 2025
Agent replied · 8 January 2026
"We are thrilled to have helped you sell your property efficiently and professionally. Thank you for trusting Hamptons during this challenging market. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
GoogleWhat a fantastic team Hampton’s have!! Leon & Rebecca did the most amazing job with our purchase. From start to finish the service was excellent. We always felt very supported and the team went above and beyond to get the purchase over the line. Highly recommend Hampton’s Epsom.
Martha-Daisy · 8 October 2025
Agent replied · 17 October 2025
Thank you for your glowing review! We are thrilled to hear that Leon and Rebecca provided excellent service throughout your purchase process. We are committed to going above and beyond for our customers and are so happy to have earned your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
GoogleMy experience of selling through hamptons was superb, extremely efficient, helpful and always willing to go above and beyond.
Would highly recommend their sevices and would use again in the future.
Special thanks to Leon and Becky for all your help and hard work, it’s been a pleasure!
Amanda · 8 September 2025
Agent replied · 8 October 2025
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust sold our home of 24 years through Hamptons in Epsom. Special thanks to Becky and Leon for keeping us fully informed during the process to ensure a reasonably stress free and positive experience. Would definitely recommend
Geoff · 18 December 2025
Agent replied · 8 January 2026
Thank you for trusting us with the sale of your home! We're thrilled to hear that Becky and Leon provided you with a smooth and positive experience. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a very positive experience selling our house with Hamptons. Becky and Leon were excellent, providing consistent updates throughout the process. Although the timeline was extended, the team was consistently available to address our questions and offer guidance. Thank you.
Sana · 2 November 2025
Agent replied · 9 November 2025
Thank you for choosing Hamptons for your selling needs! We are thrilled to hear that our team, led by Becky and Leon, provided you with an excellent experience. We strive to keep our clients informed and supported throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotOur current tenancy with Hamptons is…
Our current tenancy with Hamptons is coming to an end soon and our property manager, April Keane, has been amazing throughout our 2-year tenancy. She’s extremely responsive and very helpful, we’ve never had a reason to worry. Any issues that arose (and these were quite minimal), April was our first point of call and got it sorted for us efficiently.
Aby · 23 February 2026
★★★★★ 4/5
TrustpilotI had a really great experience with Grace
I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.
N/A · 10 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion.
Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference.
Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
GoogleHuge thanks to the team at Hamptons, Epsom for a smooth and straightforward process. Becky was exceptionally perceptive at joining up what we were looking for with an opportunity that fitted us brilliantly. Highly recommend the team who actually listen and aren’t overbearing compared to some others in the market. Thank you!!!
Sarah · 21 June 2025
Agent replied · 8 July 2025
"Thank you for the wonderful review! We are thrilled to have provided you with a smooth and stress-free experience. Our team takes pride in listening to our customers and finding the perfect fit. It was our pleasure to assist you and we appreciate your recommendation. Thank you!" #Hamptons #Epsom
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
TrustpilotHamptons Canary Wharf office team
Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.
Damsel · 19 February 2026
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