Douglas Allen Epping reviews

★★★★★ 5/5

Trustpilot

Had an brilliant experience with Ammer…

Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.

Malik · 27 February 2019

★★★★★ 5/5

Trustpilot

I was about to cancel a viewing due to …

I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.

Mary · 11 October 2017

★★★★★ 5/5

Trustpilot

Shana Jagger has been most helpful in…

Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!

Mark · 12 February 2020

★★★★★ 5/5

Trustpilot

First time buyers during a pandemic!

As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.

Alistair · 15 August 2021

★★★★★ 5/5

Trustpilot

The team is great and kind

The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....

Kabelothabo · 22 April 2024

★★★★★ 5/5

Trustpilot

What a team

What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.

Connie · 9 January 2024

★★★★★ 5/5

Trustpilot

Chingford Douglas Allen

Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.

Frank · 6 April 2018

★★★★★ 5/5

Trustpilot

michael Clark Douglas allen

Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard

Tony · 1 February 2017

★★★★★ 5/5

Google

Buying a property (post Covid) has been one of the most stressful things I have gone through over the past 18 months. I have dealt with over 30 estate agents in many different areas of West Essex and I can honestly say that Jack Spittlehouse at Douglas Allen in Epping deserves the highest praise. He has been totally supportive, positive, knowledgeable about the area and the market and an absolute pleasure to deal with.

Lisa · 12 June 2023

★★★★★ 5/5

Trustpilot

Outstanding service for Epping Douglas Allan

Brilliant service from the Epping branch team led by Jack Spittlehouse. We sold our house through them and had various issues during the process which were continuously chased via the solicitors by Jack and the Epping team. Jack in particular provided outstanding customer service throughout the transaction. Highly recommended!!!

Mr · 19 October 2022

★★★★★ 5/5

Google

From the moment I first met Lisa she took time and effort to explain what would be required. She has supported us at each step, answered our many queries and ensured we are up to date with everything that is happening. An excellent service to date - thank you!PositiveResponsiveness, Quality, Professionalism, Value

Eleanor · 12 June 2022

★★★★★ 5/5

Trustpilot

Confident we chose the right estate agent

From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.

Kathy · 15 September 2016

★★★★★ 5/5

Trustpilot

Thank you Douglas Allen (Walthamstow)…

Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)

Jacqueline · 15 March 2020

★★★★★ 5/5

Trustpilot

Great Experience,.

We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.

Mr · 16 January 2021

★★★★★ 5/5

Trustpilot

Great day with Ian White on the phone…

Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.

Ginny · 4 July 2024

★★★★★ 5/5

Trustpilot

Selling Property during Covid 19

Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.

Rose · 11 May 2020

★★★★★ 1/5

Trustpilot

Very poor advice and service from the…

Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.

Johann · 29 October 2022

★★★★★ 5/5

Trustpilot

Very happy

We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house

Paul · 19 March 2017

★★★★★ 5/5

Google

The team were great including Talia, Jack and Ian. It took a long time to sell and we had to reduce the price by quite a bit but DOUGLAS ALLEN found a buyer in what was a very tough time indeed.

Andy · 12 June 2023

★★★★★ 5/5

Trustpilot

Douglas Allen Chingford

Great service, after meeting with James he gave me the confidence to put my home in the market and take the first step, His Team were amazing and secured me a buyer within 3 weeks and then he managed to negotiate me a great deal on my new home. All in all I thoroughly recommend Douglas All for a stress free professional service.Mrs P

Pam · 30 May 2019

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service friendly professional confident staff. Great communication at all times. Highly recommend. Special thanks to Danny. Claire Northcott

Claire · 30 November 2015

★★★★★ 5/5

Trustpilot

Hasan anwar and Mohammed done a grate…

Hasan anwar and Mohammed done a grate team work helping me view a home I eastham. They were very honest polite they even negotiated with the vendor to get the property in my offer. Both of them are star. I wish them all the very best and carry on looking after customer the way they looked after me. Thanks H and Mo

Asia · 1 February 2020

★★★★★ 5/5

Trustpilot

Woodford Douglas Allen

Being first time buyers it was great to have someone like Khaleesha guiding us through the process could not have been bettered. She was helpful and provided us with information when needed. With all the stories of first time buyers and how things could go wrong, again it was great to have a good team behind us, helping us to make the process as smooth as possible.

Bradly · 1 October 2015

★★★★★ 5/5

Trustpilot

Eastham Douglas Allen

Hassan from Eastham branch has been really helpful with the whole process of buying my first property. He went out his way to answer Any queries and guide me to the next stages. I felt he was very professional and patient with me. I would recommend Douglas Allen to freinds and family due to my positive experience.-Farhana and sultan

Farhana · 22 December 2020