Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can not fault Ian at Duncan Phillips, he helped progress my sale from start to finish and really took the stress out of the whole process. Would highly recommend this estate agency to anyone looking to buy or sell their property in Waltham Abbey.
Anna · 11 October 2022
★★★★★ 1/5
TrustpilotTerrible service , avoid at all costs
Terrible service , a company that really do not care about the people who live in these blocks. They would not return calls and wouldn't respond to complaints . They left our building in such a state then palmed it off onto another managing agent. If they manage you properties get everything in writing and prepare to be disappointed
Michele · 9 January 2019
★★★★★ 5/5
GoogleJust like to say a big thank you Duncan Phillips , and most of all Maria for getting everything done and sorted from viewing the flat to getting keys in one week brilliant service ... again a big thank you
Tony · 11 October 2022
★★★★★ 5/5
GoogleHave recently let and sold through Duncan Phillips and their agent has been fantastic - efficient, open and really communicative and proactive throughout. Achieved a great value sale on a very tight timeline. Thank you.
Sarah · 23 March 2023
★★★★★ 1/5
FacebookWhat a bunch of Racist Imbecilic Turds. wasted my time for months while not responding to me when i want to rent out the property. they should start using a fracking swastika as their logo. condescending pr_cks , highly recommend anyone to take ur business elsewhere ...
Duncan · 4 February 2021
★★★★★ 5/5
GoogleMaria at Duncan Phillips found me a tenant very quickly and did all the necessary viewings, tenant checking and paperwork very efficiently. She kept me well informed throughout and has been a delight to deal with.
Charly · 11 October 2022
★★★★★ 1/5
GooglePathetic. Worst people I have ever dealt with. Communication skills abysmal. Customer service abysmal. It’s like talking to children.
Christian · 11 October 2018
Agent replied · 23 October 2024
Dear Christian We appreciate your comments and are sorry that you felt the need to air your views on social media. As far as we are aware everything has now been resolved and would appreciate you removing your comments.
★★★★★ 5/5
FacebookI think it’s important that these days positive feedback is given where due, Duncan Phillips are a lovely, genuine, friendly company to deal with from start to finish, they look out for your best interest whether it be to buy or sell a property. Highly recommend 5***** service
Regards
Samantha · 6 February 2019
★★★★★ 5/5
GoogleI cannot speak too highly of Maria, she was there for me every step of the way sorting out any problems for me. We became firm friends.
Margaret · 23 March 2023
★★★★★ 5/5
GoogleMaria find a right tenant for me and from the beginning she’s very helpful. I would recommend them for buying, selling and for letting properties, they were really great.
Nasir · 11 October 2022
★★★★★ 5/5
GoogleVery friendly staff and helpful throughout the process
Aatif · 11 October 2020
Agent replied · 23 October 2024
Thank you for your review.
★★★★★ 1/5
GoogleBe great if they actually helped
Fran · 22 March 2024
★★★★★ 5/5
GoogleHad with other compney for 6 months and got nothing. They found people for my office in a few months and did not charge the earth very frendly to deal with would recommed.
Darren · 11 October 2020
★★★★★ 5/5
TrustpilotMy family and I are very grateful for…
My family and I are very grateful for the teams at Duncan Philips, they went out of their way to accommodate us throughout our entire moving process. Thank you so much
Amanda · 4 November 2020
★★★★★ 5/5
TrustpilotExcellent estate agency
Excellent agency! The team @ DP went above and beyond to accommodate both mine and my families requirements. Thank you to the team for all of your hard work!
Aaron · 3 November 2020
★★★★★ 5/5
TrustpilotGreat experience!
Amazing from start to finish. Duncan Phillips sent me regular updates on the status of my property. Couldn't have asked for a better service 💪
Billy · 15 October 2020
★★★★★ 1/5
GoogleVery unhelpful in answering some enquiries on the flat that I am currently selling that they manage the freehold for. Been waiting for months.
Owen · 11 October 2020
★★★★★ 1/5
FacebookVery unhelpful in answering some enquiries on the freehold of my flat that I am currently selling. Been waiting months for the response.
Owen · 21 September 2020
★★★★★ 5/5
TrustpilotAmazing service!
Duncan Phillips helped me find my dream property! The team guided me through each step of the property search. Thank you!
Tracey · 30 September 2020
★★★★★ 5/5
TrustpilotSale of our house
We were very happy with the help and advice we received from Ian Libowich on behalf of Duncan Phillips.
JOYCE · 23 November 2020
★★★★★ 5/5
GoogleVery friendly staff, they let me use there photocopier for free, and remembered my face. Was very kind of them. Thank You 😊 …
George · 11 October 2018
★★★★★ 5/5
TrustpilotHelped me find a new home quickly…
Helped me find a new home really quickly, great service and friendly staff. Would 100% recommend.
Luke · 10 November 2020
★★★★★ 5/5
TrustpilotExcellent Experience
Excellent experience with Duncan Phillips. Great communication throughout and all staff really helpful and efficient.
Hannah · 4 November 2020
★★★★★ 5/5
GoogleFantastic company to deal with, very helpful and very knowledgeable. Would highly recommend Duncan Phillips to anyone!
Greg · 11 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.