Trusted Agent profile Β· Epping Forest

Douglas Allen Loughton reviews in Epping Forest

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,760 reviews across 1 platform

234 High Road, Loughton, IG10 1RB, Epping Forest, IG10 1RB

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Douglas Allen's office in Epping Forest, at 234 High Road, is rated 4.7 out of 5 across 1,760 reviews on 1 platform.

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Reviews

Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.

5/5

Trustpilot

Unlike 'typical agents'.

I'm new to the property market but have been helped massively by dimitri. As a first time buyer I'm lost when it comes to all the property jargon but I'm now at ease after speaking to him. What I like is that he seems genuine and willing to help unlike other agents that I have spoken to recently. Keep up the good work, don't be like other typical estate agents.

Michael Β· 16 March 2016

Agent replied Β· 28 October 2024

Hi Michael,Thank you for your comments regarding D'Mitry in the Ilford office, He is one of our newer staff members who has recently completed our award winning training so it is great to hear that he is doing a fantastic job.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Amazing Mortgage Broker

Will Nash is a dedicated broker that shows a keen interest in his job and the market. A pleasure to work with!

Ali Β· 17 January 2016

Agent replied Β· 28 October 2024

Dear Ali,Your feedback is much valued, thank you very much.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Had an brilliant experience with Ammer…

Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.

Malik Β· 27 February 2019

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

I was about to cancel a viewing due to …

I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.

Mary Β· 11 October 2017

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Shana Jagger has been most helpful in…

Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!

Mark Β· 12 February 2020

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

First time buyers during a pandemic!

As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.

Alistair Β· 15 August 2021

Agent replied Β· 28 October 2024

Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

The team is great and kind

The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew πŸ‘ thankyou guys....

Kabelothabo Β· 22 April 2024

Agent replied Β· 28 October 2024

Hi Kabelothabo, Thank you for your kind review - we will pass this on to the team! Best Wishes, Douglas Allen

5/5

Trustpilot

Tricia from the Loughton Branch of …

Tricia from the Loughton Branch of Douglas Allen was fantastic with keeping us up to date. She would call us constantly with new houses on the market and to see how our search was going, even though she didnt manage to find us our new property she did her best in setting us up viewings. Communication is key and Tricia certainly know's that! We would highly recommend her!

Abbie Β· 20 June 2017

Agent replied Β· 28 October 2024

Dear Miss Ross,Thank you very much for your 5 Star review of our Loughton office and in particular of Trisha. I wish you much happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

What a team

What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.

Connie Β· 9 January 2024

Agent replied Β· 28 October 2024

Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.

4/5

Trustpilot

Douglas Allen (Walthamstow branch) were abosolutely fantastic

Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.

Ilyas Β· 31 March 2017

Agent replied Β· 28 October 2024

Dear Ilyas,Thank you for taking the time to post your review about the Walthamstow team, looking at what you have said its clear that you used all the services that we offer to help sell and progress your home.I hope that you will be happy in your new home and hope to deal with you again in the future .Rob wadeAssociate Operations Director

5/5

Trustpilot

Chingford Douglas Allen

Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.

Frank Β· 6 April 2018

Agent replied Β· 28 October 2024

Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director

5/5

Trustpilot

michael Clark Douglas allen

Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard

Tony Β· 1 February 2017

Agent replied Β· 28 October 2024

Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Outstanding service for Epping Douglas Allan

Brilliant service from the Epping branch team led by Jack Spittlehouse. We sold our house through them and had various issues during the process which were continuously chased via the solicitors by Jack and the Epping team. Jack in particular provided outstanding customer service throughout the transaction. Highly recommended!!!

Mr Β· 19 October 2022

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Confident we chose the right estate agent

From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.

Kathy Β· 15 September 2016

Agent replied Β· 28 October 2024

Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Thank you Douglas Allen (Walthamstow)…

Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)

Jacqueline Β· 15 March 2020

Agent replied Β· 28 October 2024

Hi Jackie,Thank you for taking the time to post your 5 star review regarding Maria in the Walthamstow office,. Maria takes pride in her job and loves nothing more than helping people, i am pleased that you will be recommending her you your friend ad family.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Great Experience,.

We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.

Mr Β· 16 January 2021

Agent replied Β· 28 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

75k better off

I had three valuations and two were Β£725,000 andΒ£750,000. Steve from Woodford said he could get Β£800,000. A little sceptical but tempted I went with them. Sure enough 3 weeks later Greg got an interested party to bid Β£760,000 and Steve negotiated this all the way up to the asking price. We have exchanged now so technically I am Β£75,000 better off for choosing Douglas Allen and

Issy Β· 16 August 2017

Agent replied Β· 28 October 2024

Dear Issy,This has to be a record !! Β£75,000 better off due to the fact that you went with Douglas Allen . The best thing here is that Steve negotiated the price up for you by so much. This is a clear sign the we do work for our sellers to get them the very best price possible.I hope you enjoy that extra Β£75,000 .Rob WadeAssociate Operation Director

5/5

Trustpilot

Great day with Ian White on the phone…

Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.

Ginny Β· 4 July 2024

Agent replied Β· 28 October 2024

Good Morning Ginny,Thank you for leaving us your feedback. We're delighted to hear that we could help you get everything sorted with your sale.All the best, Douglas Allen Barkingside Estate Agents

5/5

Trustpilot

Selling Property during Covid 19

Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.

Rose Β· 11 May 2020

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen

1/5

Trustpilot

Very poor advice and service from the…

Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.

Johann Β· 29 October 2022

5/5

Trustpilot

Very happy

We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house

Paul Β· 19 March 2017

Agent replied Β· 28 October 2024

Dear Paul, thank you for your feedback about Rebecca and the Hornchurch office of our company, I am sure they will work with you closely and help you find your dream home as soon as possible. I will pass your comments onto Rebecca and the team as receiving feedback helps us see that the service standards we are looking fro are being met. I would like to wish you all the very best for the future in your new home.Kind regards Paul Ingleton Associate Operation Director

5/5

Trustpilot

Fantastic, professional, highly recommended service

I've just completed on what was not an easy house sale and Janine and Greg in the Loughton branch were absolutely amazing in getting everything over the line. They went above and beyond in order to make sure that the process was as easy as possible for me and I truly appreciated. I'd highly recommend their service and thanks for everything!

Claire Β· 31 July 2020

Agent replied Β· 28 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Douglas Allen Chingford

Great service, after meeting with James he gave me the confidence to put my home in the market and take the first step, His Team were amazing and secured me a buyer within 3 weeks and then he managed to negotiate me a great deal on my new home. All in all I thoroughly recommend Douglas All for a stress free professional service.Mrs P

Pam Β· 30 May 2019

Agent replied Β· 28 October 2024

Dear Pam,Thank you for posting your 5 star review regarding James and the team in the Chingford office. It is nice to see that not only did they help sell your home but helped you on your onward purchase negotiations as well.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Excellent service

Excellent service friendly professional confident staff. Great communication at all times. Highly recommend. Special thanks to Danny. Claire Northcott

Claire Β· 30 November 2015

Agent replied Β· 28 October 2024

Dear Ms Northcott,Thank you for your kind words and 5 Star Review, Danny will be very grateful that you have recognised him in this way.Kind regards,Jon Holden - Managing Director, Douglas Allen

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