Trusted Agent profile · Enfield
★★★★★
576 reviews across 3 platforms
557 Hertford Road, Enfield, EN3 5UQ
WJ Meade's office in Enfield, at 557 Hertford Road, is rated 4.8 out of 5 across 576 reviews on three platforms, including 35 Google reviews rated 4.5.
35
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
535
Reviews on Trustpilot
Business-wide
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
TrustpilotKarolina - Brilliant Renter Experience
I have been really happy with my experience with WJMEADE. I would like to give a special mention to Karolina, who has gone above and beyond to help us. She has always been friendly and has made me feel listened to. She always tries her best to resolve anything promptly and professionally, and I really appreciate all her help and support.
5/5
TrustpilotEstate agents extraordinaire!!
The estate agents Billy and Michael were absolutely wonderful from the very beginning of what can be a very emotional time, to the successful completion of sale. They were always professional, really knew what they were talking about, fantastic negotiators and amazingly patient and kind. I always appreciated their immediate response to calls and emails. I couldn’t recommend them and the agency more highly.
5/5
TrustpilotPortia is FANTASTIC!
Portia was incredible! She made our references light work and made the tenancy progress so easy! Especially for first time tenants, she was always on hand and always quick to respond and help! Don’t know what we would’ve done without her to be completely honest
5/5
TrustpilotHad a great experience with WJ Meade
Had a great experience with WJ Meade! Portia was so helpful and quick to respond to any queries we had about the property and process. Georgia was also really helpful!
5/5
TrustpilotWJ meade employees are a joy to…
WJ meade employees are a joy to cooperate with. Mert, Karolina & Portia went above and beyond to help us deal with urgent issues and repairs.
5/5
TrustpilotKarolina - Property Manager
Karolina, my property manager for the past 2 years is always so professional, friendly and trustworthy. She is also very reaponsive & helpful with any queries, repairs etc. I don't have to worry about the all important yearly property safety checks either! All done without delays and by professional maintenance team as well. I will always recommend WJMead 100% . Thanks Karolina & team! Mirian
5/5
TrustpilotExcellent Customer Service
Mert Gundes is our dedicated agent. He’s very responsive and helpful. Excellent customer service. Our window was blown out by the hail storm last week, Mert sent someone to secure the window within 3 hours!
5/5
TrustpilotMert is always there to help when I…
Mert is always there to help when I have problems, I really recommend WJ Meade to anyone who has property related issues.
5/5
TrustpilotExcellent service by WJ Meade
Thanks Mert and the rest of the team for being so prompt and responsive in managing the property. The experience has been smooth and fuss-free. Will certainly work with WJ Meade again!
5/5
TrustpilotWJ Meade are helpful and responsive
WJ Meade are helpful and responsive, and I have been using them as letting agents for over 10 years now. Special mention to Karolina, who is always super efficient.
5/5
TrustpilotGreat service
Mert and his team do a great job of looking after my flat
5/5
TrustpilotMert has been incredibly helpful and…
Mert has been incredibly helpful and responsive, especially when it comes to sorting out maintenance reports. He acts fast to get things resolved without any hassle. Highly recommend!
5/5
TrustpilotVery impressive service. Excellent.
Michael Whitby and his team were fantastic. We were up against an extremely tight timeline, and thanks to Michael we achieved it. The property was perfectly pitched to sell quickly for the best price achievable. We had a buyer within days of viewing, and then worked with WJM to hire an excellent lawyer who, along with WJM helped us work though the bureaucracy on the sales side, which when you're dealing with a lease in London can be very challenging. I've worked with WJM since 1997 and have always have an excellent experience with Michael, Haris, Billy, Karolina, and the team for both sales and rentals. They know the area incredibly well and don't churn their staff like others, so you get great service continuity, and can build up a rapport with the team. This time, due to the challenges of the timeline, they really pulled out the stops. Very impressive. Wouldn't hesitate to recommend WJM.
5/5
TrustpilotGeorgia was amazing
Georgia was amazing! Highly recommend - very pragmatic and professional
5/5
TrustpilotWJ Meade are in a league of their own
We were 2 years into our property search before viewing properties with WJ Meade - the service we received from them compared to the numerous other agents we interacted with was exceptional. Special thanks to Billy and Alfie for their time and honest advice whilst we were viewing and to Michael for expertly guiding us through the purchase process. Fantastic communication throughout and we are now very happy in our new home.
5/5
TrustpilotThanks Mert
Thanks Mert, appreciate your help
5/5
TrustpilotHaris was very professional and…
Haris was very professional and genuinely cared about helping us find the right flat. He made the whole process smooth and stress-free
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with Karolina at WJMead. She’s always been incredibly friendly, helpful and responsive whenever I’ve needed to get in touch. No matter what the question or issue is, she’s always quick to come back to me and has been really patient and approachable throughout.
1/5
FacebookDisgusted with the customer service from w.j Meade, one person in particular Gareth. After viewing a property and becoming interested, I was waiting to hear back after from him, when I finally did I was told she decided on someone else but wasn't set in stone as of yet and would keep me updated, to which I asked if he could help me with afew other properties I was interested in viewing etc, after texting, ringing and emailing (even the head office) I still haven't received a single update, text call or anything! It would have been nice to have at least one reply! Attached are the messages from our conversations - no updates and never told me I was unable to go for other properties!
Hi Lucy, These messages clearly show harassment from yourself to a member of our staff. You abused your position as a consumer as you knew the staff member outside of work and contacted him through private channels. This is inappropriate and must be deleted immediately. You should only be contacting the branch or a particular staff member through their work contact details. Email address or branch number. You are always free to write your views, but you are not entitled to share private messages you made to one of our staff members. I have reported this. W J Meade
5/5
TrustpilotWJ Meade provided an excellent personalised service
WJ Meade provided an excellent, personal service with timely and proactive communication, guiding us through a slightly more complex sale. Billy and Alfie in sales, were polite and efficient in securing us a buyer and Michael was experienced, instrumental and proactive in closing the transaction, liaising with all parties and helping to guide us through the process (note his demeanour also suggested that there was no such thing as a stupid question from his client!)
5/5
TrustpilotPortia was very helpful throughout our…
Portia was very helpful throughout our process to move in to a new rental property.
5/5
TrustpilotHâd an issue with my boiler
Hâd an issue with my boiler, Mert was Quick to instruct someone to fix,thankz
5/5
TrustpilotMert is great to work with
Mert is great to work with, we are always having a good relationship
5/5
TrustpilotA Professional, Trustworthy and Friendly Estate Agents
Billy was a friendly, respectful agent who was not at all pushy (as others we'd previously experienced), nor did he rush us at the viewings and has been accommodating whilst prompt at responding to any questions we had. The purchasing experience was also professional - Michael was efficient, quick at responding to emails and helped the process to run as smoothly as possible. Estate Agents are often given a bad name but these guys have proven that to be incorrect. I'd have no hesitation in recommending WJ Meade to any buyer or seller.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
WJ Meade's Enfield office has 576 reviews across three platforms: 35 on Google, 6 on Facebook (across the whole business), 535 on Trustpilot (across the whole business).
WJ Meade Enfield is rated 4.8 out of 5 across all 576 reviews, and 4.5 out of 5 on Google from 35 reviews.
WJ Meade Enfield, 557 Hertford Road, Enfield, EN3 5UQ.
