Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
YellAwesome experience!
Really great prints and a really great service. I was very impressed with the owner’s and his lovely wive’s professional knowledge, excellent customer skills and 1st class service. I was so impressed with how well my photo turned out! Highly recommend using this family run company for passport photos. They worked with me to get the very best picture. The price was great too! Great job. Great quality. Great customer care service.Thank you so much.
DenizB-2 · 11 March 2020
★★★★★ 5/5
TrustpilotFound us a buyer within a week
We had a superb level of service from MG Whetstone, after switching from an alternative agent. They found us a buyer within a week - even though we had been on the market for 3 months with another estate agent. Dedicated, efficient, knowledgeable and attentive service. Our agent, Declan, went above and beyond despite lots of challenges outside their control. Highly recommended agency!
Lucy · 22 July 2022
★★★★★ 4/5
TrustpilotI would like to thank especially…
I would like to thank especially Jessica in Martin Gerrard, for her patience and her professional job.
Nader · 13 April 2022
★★★★★ 5/5
TrustpilotVery pleased with the service !
Kevin was very helpful during our search for a rented property.
Marie · 21 December 2022
★★★★★ 5/5
TrustpilotZoe Sophocles from crouch end has been…
Zoe Sophocles from crouch end has been great!! She has been profession at all time. Thanks Zoe
Maria · 8 April 2022
★★★★★ 5/5
TrustpilotTake all the stress out of managing our property
Very efficient at managing the property. Always on the ball with liaising between the tenant & ourselves and generally a pleasure to deal with
Stephen · 29 March 2023
Agent replied · 25 October 2024
Dear Stephen, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA pleasant experience with the…
A pleasant experience with the Southgate Branch. Adriano, Sophie and Stewart assisted me with my property related queries.
Joe · 15 September 2023
Agent replied · 25 October 2024
Dear Joe, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotZoe Sophocles
Zoe Sophocles has made my tenancy renewal a peace of cake, getting back to me on any questions immediately, and always very friendly.
Rich · 28 April 2023
Agent replied · 25 October 2024
Dear Rich, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Renewals team wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 1/5
TrustpilotI wouldn't bother
I wouldn't bother, the tenancy management is very poor. No secure letter boxes, dangerous fire risk materials left all over the communal areas of the block.......etc, etc etc
Colin · 12 November 2024
★★★★★ 5/5
TrustpilotI highly recommend Martyn Gerrard
Jay from Martyn Gerrard in Mill Hill transformed what I feared would be stressful and time-consuming process into a smooth and enjoyable experience. Their expertise, dedication, and communication skills made the whole process easy. I would highly recommend them to anyone looking for a brilliant estate agent.
RC · 23 November 2023
★★★★★ 5/5
TrustpilotVery grateful for Raj and Matt being so…
Very grateful for Raj and Matt being so supportive, dedicated and professional with the process of helping to sell my home. A great duo!!Melissa
Melissa · 13 March 2023
Agent replied · 25 October 2024
Dear Melissa. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 4/5
GoogleThe agency is good and honest. Many thanks to Uvejs, he was so friendly and professional.PositiveResponsiveness, Quality, Professionalism, Value
Ali · 26 October 2021
★★★★★ 5/5
TrustpilotJessica H. A must for Martyn Gerrard
Jessica makes contract renewals so much easier. Definitely a plus when you barely have time to organise yourself. An asset to this company!
Rafaela · 30 March 2023
Agent replied · 25 October 2024
Dear Rafaela. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotExcellent service!
Antony from barnet gave me a great viewing on a flat. He was informative and full of charisma!great agent
Nur · 25 July 2023
Agent replied · 25 October 2024
Dear Nur, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotFatmir from the Woodside Park branch…
Fatmir from the Woodside Park branch has been an amazing guy from the moment we met him. He was always responsive, helpful, honest and very communicative. He made the entire buying process so smooth. I appreciate his help and recommend to anyone.
Ism · 23 February 2024
★★★★★ 1/5
TrustpilotDisastrous service from this estate…
Disastrous service from this estate agent re the property we are renting. We were told that they were managing the property only for then to do an unexplained u turn post contract and leave us at the mercy of an amateur landlord. We have not had a working fridge freezer since we moved in on 28 June - unacceptable - suggest renters in north London avoid this company!
Phil · 8 August 2021
★★★★★ 1/5
TrustpilotBe very careful what you are signing to
We agreed a commission rate with the agent but when the contract came through they had added VAT to the figure which is against consumer protection laws.When we complained they corrected this but then changed the contract term without informing us of the change.My advice is be very careful of this company as you can't trust they are acting fairly.
Mr · 23 September 2022
★★★★★ 5/5
GoogleWe just exchanged on our new family home that Andreas helped us find. He was brilliant from start to finish and really came into his own in getting everything over the line post offer. Would throughly recommend them I’m the future for a purchase or a sale.
Steve · 26 October 2023
★★★★★ 5/5
TrustpilotThank you Arzu
Thank you Arzu for your help in our property search.
J · 29 November 2022
★★★★★ 5/5
TrustpilotNadia was responsive and very helpful
Nadia was responsive and very helpful. A pleasure to deal with.
Juliet · 20 October 2022
★★★★★ 5/5
TrustpilotThank you Jessica
Jessica is an excellent consultant and does a great job getting all the issues with renewals in order.
Deji · 17 November 2021
★★★★★ 5/5
YellPassport photos
Arian was amazing with my passport photos! Service was great and beats any photo booth! I will definitely return
PriyaP-41 · 5 September 2021
★★★★★ 1/5
Trustpilothorrible company
horrible company. never work with lee. so unprofessional. replies instantly to get your money then vanishes. lol disgrace
Simple · 1 August 2023
Agent replied · 25 October 2024
Dear Simple Jonas. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. Lee has worked at Martyn Gerrard for a number of years and has a fantastic reputation amongst his clients and fellow colleagues, so it is surprising to see your negative review. Perhaps if you can provide some supporting evidence to your claim we can investigate further, or contact us on ho@martyngerrard.co.uk we would be happy to assist.
★★★★★ 5/5
TrustpilotShuhan helped us with our property…
Shuhan helped us with our property sale! Thank you for all your help and support throughout the process.
CT · 31 July 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
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