5/5
TrustpilotZak was amazingly helpful and really…
Zak was amazingly helpful and really pushed through our purchase in record time. Thanks so much Zak! Highly recommend.
Trusted Agent profile · Enfield
Martyn Gerrard Southgate Sales reviews in Enfield
★★★★★
2,015 reviews across 4 platforms
85 Chase Side, Southgate, London, N14 5BU, Enfield, N14 5BU
Martyn Gerrard's office in Enfield, at 85 Chase Side, is rated 4.8 out of 5 across 2,015 reviews on four platforms, including 131 Google reviews rated 4.8.
131
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
22
Reviews on Yell
This office
1,861
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMartyn Gerrard Whetstone
I had an excellent experience buying my first property through Martyn Gerrard in Whetstone. Declan (and in his absence Emily) were very prompt with communications, professional, helpful and friendly. I would highly recommend working with this team and want to say thank you for making this process easier with their fantastic service.
Agent replied · 25 October 2024
Dear Anahita, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotI extend our heartfelt gratitude to the…
I extend my heartfelt gratitude to the Martyn Gerrard team, particularly to Shuhan, for his and their invaluable assistance throughout the sales process. Shuhan’s unwavering support and dedication were evident on numerous occasions, and his guidance proved instrumental in navigating various aspects of the process. Shuhan consistently went above and beyond to ensure our needs were met and any concerns addressed promptly. We are truly appreciative of his and MG’s exceptional service.
5/5
TrustpilotThank you Adriano and Sophie in the…
Thank you Adriano and Sophie in the Southgate branch for all your help, knowledge and persistence in helping me to find a new home.
5/5
TrustpilotGreat Experience with Martyn Gerrard
Great Experience with Martyn Gerrard. Would recommend renting with them as they seem to have the best properties in the area and you can count on great communication, speed, and integrity through any situation that may arise. Special thanks to Damla and Kevin :)
5/5
TrustpilotWe had a fantastic service from Martyn Gerrard
We had a fantastic experience working with Andreas and Gabriella. From start to finish, they were incredibly helpful, accommodating, and always available to answer any questions we had throughout the sale process.
5/5
TrustpilotI appreciate their help and support with all my heart.
Hi everyone.I am happy to share with you my experience with this company.All staff there is so helpful. The agent Faisal Azim helped me to get the offer for the apartment of my dream and his colleague Sophie Wilkins supported me with all papers and agreements.I was always looking on the advertisement in the underground for this company and it always make me trust to it. And now I know that it’s not only the words on the banner, they are really keen to help you to find your home♥️!
5/5
TrustpilotVery fast
Very fast, you promise, I recommend Erhan Okay.
Agent replied · 25 October 2024
Dear Laur. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future
5/5
TrustpilotGreat service from New Homes
Martyn Gerrard new homes have given me great advice, the service received from Saad, Jessica and Florence has been fantastic. Highly recommended.
5/5
TrustpilotNadia and Anthony were super helpful in…
Nadia and Anthony were super helpful in finding me a flat within my budget and the area I was looking for. Great communication and made the whole process low stress. Would recommend!
5/5
TrustpilotHighly recommend if you’re selling!
Excellent experience selling my property - highly recommend. Stewart and the team were professional, honest and great to work with. Made the selling process easier, kept me informed and were realistic about the valuation and timescales along the way . I moved to MG from a different agent and was so pleased I did!
5/5
TrustpilotI had a dispute with my landlady
I had a dispute with my landlady and a return of my deposit situation. Martyn Gerrard Estate Agents along with the services of TDS (Tenancy Deposit Scheme) settled the dispute amicably.
Agent replied · 25 October 2024
Hi Claire, thank you for your good review. We are pleased that everything was resolved for you.
1/5
TrustpilotI'd give them a zero if I could
I'd give them a zero if I could, because they do nothing. As managing agents of a residential block where I am a leaseholder, they're not even doing the minimum towards the upkeep of the building. Complaints about their negligence from the people who live there, the neighbours, the local council ....all fall on deaf ears. Professional ghosts.
5/5
TrustpilotDeclan Morgan helped me as a first time…
Declan Morgan helped me as a first time buyer. Thanks Declan I love my apartment in Whetstone N20. The best estate agent I have ever interacted with.
5/5
TrustpilotTreon was excellent
Treon was excellent! Communication was excellent, always responded to any questions or queries quickly. Helped with everything I needed. Couldn’t recommend him enough!
5/5
TrustpilotMohammed Amin
We informed property Mohammed Amin of a complaint and he promptly and efficiently addressed the issue. He helped us reach a resolution swiftly and handled everything appropriately. Thanks a lot.
Agent replied · 25 October 2024
Hi Consumer, thank you for your review and we are pleased to hear that our Property Management Team helped you with a swift resolution.
5/5
TrustpilotThey are I think one of the best agencie And they really deserve
They explained to me what is the best option Because I head some missing stuff To complete the reference..Very professional I highly recommend Thanks again
5/5
TrustpilotWas sold a property by Declan at Whetstone office
I had a good experience buying a house through Martyn Gerrard. Declan at the Whetstone office managed the solicitors on both sides well and was clear and transparent throughout.The IT systems at the company, however, need work. For some technical reason Declan did not receive my emails for 2 months- either there was a problem with the servers, or someone internally had added my name to a block list or something! My advice is to always have multiple channels of communication open.
5/5
TrustpilotLynsey been fantastic since day…
Lynsey been fantastic since day 1.Really liked the way she sorted all and all available to help.thanks for been so supportive and always with a smile to help
Agent replied · 23 December 2024
Hi Andre, thank you for your good review and it's good to hear our Lettings Team gave you such good support.
5/5
TrustpilotHossein finchley central!
Hossein finchley central!Hossein was a very helpful guy. He explained everything in a very easy way, and he managed to secure the flat for me, and he gave me the keys for the flat the day he promised. He was extremely helpful, polite, professional man, highly recommended. Thank you very much.
5/5
TrustpilotThe guys at Martyn Gerrard Crouch End…
The guys at Martyn Gerrard Crouch End are amazing. Treon and James helped us sell our house and find another property to move into. I would highly recommend these guys as they are true professionals. Treon also helped us get everything over the line while off on annual leave. I would give 6 stars if I could.
5/5
TrustpilotVery professional and helpful
Very professional and helpful getting the property over the line! Mamun was always available to contact and would highly recommend.
1/5
TrustpilotMartyn Gerrard have been absolutely…
Martyn Gerrard have been absolutely awful as the managing agents of my flat. I currently have no heat and they were informed a few weeks ago that many of the radiators were working after not working last winter. The heat is not working at all now and there is no emergency number to call. Over the two years I have lived here and large number of repairs this property needs, they have barely responded. The heat has never worked properly, the windows have huge gaps, we had an infestation of mice last winter, all winter, we have had leaks, broken toilets, and more. We have barely had responses. When we do, it takes week, sometimes month and sometimes there is no answer at all. They also seem to try find the cheapest companies they can to repair things and those repairs don’t hold up.
5/5
TrustpilotPositive selling experience
Adriano & Antony have been great throughout our sales journey. They were quick to find a suitable buyer and have been good at communicating throughout the process.
Agent replied · 23 December 2024
Hi Lisa, thank you for your positive review and we're happy you received good communications and a sale secured.
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