Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHorrible experience having to deal with Martyn Gerrard
Horrible experience having to deal with this company. Their contractors for one of their buildings have damaged our property, and after originally saying they’ll look into it, they’ve ignored me since. It’s been 2 weeks since the damage occurred and there’s been no progress. Unscrupulous company - avoid.
Ben · 2 August 2024
Agent replied · 25 October 2024
Hi Ben, we understand that the issue you're experiencing relates to the building next door, managed by our Block Management team. We’ve been in touch with you via email and phone to keep you informed, and we’ll continue to keep you informed as we follow up with the contractor to resolve this as quickly as possible.The repairs were necessary to address a leak affecting your flat and our property. We replaced the capstones on the parapet wall between the two properties, as the old rendering on both sides was severely damaged and likely the main cause of the leaks. Unfortunately, it seems the contractor did not clean up properly after finishing their work, and we are actively pursuing them to rectify this. However, we believe the damage to the wall was due to the age and condition of the rendering rather than the contractor’s actions. With the new capstones in place, we expect this should prevent any further leaks.
★★★★★ 5/5
TrustpilotWas shown a property by Anna and she…
Was shown a property by Anna and she was very attentive and gave all the information needed with no rush. Would recommend!
JV · 8 May 2026
★★★★★ 5/5
TrustpilotBuying a property
Jenna was patient and very professional. She answered all our questions , and we had many, and we never felts she was pushing us into buying or making a decision we were not 100% comfortable with. She was always quick to respond and absolutely lovely.
Iris · 13 November 2023
★★★★★ 5/5
TrustpilotDaniel Harris
Daniel Harris, done an out standing job for me in finding new tenants. Daniel kept me posted with viewings and sorted all of the paperwork issues that arise these days.He made it flow really well. So a big thank you Daniel, for sorting this out all before the close of play at Christmas. Five star service..
Michael · 23 December 2022
★★★★★ 5/5
TrustpilotMG review
Gabriella is a formidable sales person, she is assured knowledgeable and knows when to stand her ground . My recent experience with MG has been excellent, the book of clients and relationships they hold are second to none and they get the job done.
Roger · 29 November 2023
★★★★★ 5/5
TrustpilotWe had a good experience with Martyn Gerrard …
We had a good experience with Martyn Gerrard Estate Agents.They helped us find an apartment, all questions were answered clearly, the agent always answered and explained if we had any problems. Our agent Adam Peerthy is attentive, punctual and professional.Thank you
Mr · 3 February 2024
★★★★★ 5/5
TrustpilotThe process of finding a flat has been…
The process of finding a flat has been very smooth with Martyn Gerrard. Nadia was very responsive throughout and really helpful!
Ben · 24 March 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAdriano was brilliant 🤩
Adriano was a pleasure to deal with, nothing was too much trouble. I’ll be recommending him to family and friends
Geauxinue · 18 April 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotEasy tenancy renewal process
We've rented through Martyn Gerrard for nearly a year, and just went through the tenancy renewal process. The whole process was dealt with swiftly, and Jessica was very helpful and answered all of our queries promptly.
Alex · 7 May 2024
★★★★★ 5/5
GoogleHad a very nice experience with this agency. Very fast very efficient at both dealing with the tenancy as well as some hearing issues when we first moved it. Got the flat nice and warm before the winter.
Ajpemail · 23 December 2024
Agent replied · 24 December 2024
Hi, thank you for your positive review and we hope you enjoy a cosy holiday and new year!
★★★★★ 5/5
TrustpilotCraig, Fatmir and Ben
Craig, Fatmir and Ben have been amazing! They work seamlessly and tirelessly to get our sale through! They have completed the sale under 3 months from start to finish. Nothing was left to chance. Fatmir and Craig knew all the details of the property, all the small nuances which we loved about our home were conveyed to the new buyer. Whole sale was smooth ans I highly recommend the team. If you want an effortless approach to selling your property, look no more and give MG team a call.
Gauri · 16 July 2024
★★★★★ 5/5
TrustpilotSelling my flat through Martyn Gerard…
Selling my flat through Martyn Gerard was a brilliant experience. They were so efficient and really pleasant to deal with. Many thanks to David Mitchell, Andre and Daniel - very much appreciate all your help and advice.
Mr · 9 April 2024
★★★★★ 5/5
TrustpilotGreat experience as a first time buyer
Thank you so much to Declan and the team for helping me with my purchase! Declan was very diligent and took all the hassle out of chasing the sale, and was so helpful any time I had a question. Would highly recommend MG!
FL · 2 December 2023
★★★★★ 5/5
TrustpilotProfessionalism by Sergio Elia
Thanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.
Martin · 16 June 2021
★★★★★ 5/5
TrustpilotThanks Declan for helping me find my…
Thanks Declan for helping me find my ideal home. I found you very trust worthy and professional throughout the whole process
Tahlia · 25 February 2023
Agent replied · 25 October 2024
Dear Tahlia. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotMG Southgate
After a disappointing experience with another leading estate agent I changed to MG and was very pleased with my decision. They were pro active, professional and secured a buyer early. Adriano at the Southgate office deserves a special mention for going above and beyond. He was always communicative, polite and extremely helpful. I would not hesitate to recommend MG to anyone thinking of selling.
Laurence · 24 July 2023
Agent replied · 25 October 2024
Dear Laurence, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotA big thank you to Mat at the Southgate…
A big thank you to Mat at the Southgate branch for selling my property at the full asking price.Would recommend.
U · 24 March 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotMatt at Southgate was great
Matt at Southgate was a pleasure to deal with, would strongly recommend him if your looking to buy in N14!
Jay · 24 March 2023
Agent replied · 25 October 2024
Dear Jay. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotMatt at Southgate was a breath of fresh…
Matt at Southgate was a breath of fresh air when dealing with our onward purchase, would highly recommend this chap.
Grumpy · 24 March 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotAmazing
I’m in the process of selling through Martin Gerrard and I’ve received an amazing service. All the staff have been very helpful and professional throughout especially Jay whose communication has been fantastic. I’d highly recommend them and wouldn’t hesitate in using them again.
Chris · 20 November 2023
★★★★★ 5/5
TrustpilotReliable, fast and efficient service
Really fast and efficient. Zoe was really helpful with helping us renew our tenancy agreement and it went smoothly. She had great communication with us and ensured to remind us when the important documents were due. Overall, had a great experience with her as always.We can always rely on her for great service. Thanks Zoe
Patricia · 1 December 2022
★★★★★ 5/5
TrustpilotDealing with Erhan has been a pleasure
Dealing with Erhan has been a pleasure, he is extremely efficient and a true gentleman. Unlike most other estate agents, he never pushed us around, always patient dealing with our enquires-even after working hours!-He always put our needs at the forefront. It has been really refreshing dealing with him. Martyn Gerrard got a great asset with Erhan.
Daniel · 14 September 2022
★★★★★ 5/5
TrustpilotHossein was very pleasant and…
Hossein was very pleasant and respectful. He guided me all the way through the process as well as being in touch and easily accessible when ever was needed. There was times when he even answered the call to me after work hours and still received 10/10 service. If I recommend any realtor I’d definitely say go with Hossein!
Danish · 28 July 2022
★★★★★ 5/5
GoogleI couldn't have asked for a better service from Martyn Gerrard in Southgate. Raj was very knowledgeable about the area and what style of property would work best for us within our budget. He spent to understand our needs and also helped us secure a better mortgage rate by referring us to Arran who's excellent financial advice saved us some money on our mortgage. We are now very happy home owners.
Jacob · 27 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
