Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service
We used MG Estate Agents and in particular, Stewart, Declan, and Emily during the marketing and sale of our house and I must say they were a fantastic team. From the moment we met them, their friendliness and professionalism shone through. They went above and beyond to ensure that our house was marketed effectively and were proactive in their approach keeping us updated on progress at each stage of the sale.Overall, I cannot recommend, Declan, Stewart and Emily highly enough. Their friendly and professional approach, combined with extensive knowledge of the market, made the entire experience smooth and as stress-free as possible. If you're looking for a team of agents who genuinely care about their clients and deliver exceptional service, look no further than Martyn Gerrard Estate Agents and this remarkable trio.
John · 6 July 2023
Agent replied · 25 October 2024
Dear John, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe are extremely happy with Martyn Gerrard Southgate. Andreas was appointed to our purchase case, he helped with negotiations between us and the seller, tracked the progress, updated everyone, resolved all problems, removed all obstacles, and facilitated all our appointments to view, visit or to book the surveyors. He was extremely responsive, provided his mobile contact on the first day and was always very polite, lovely, easy to talk to and have everyone’s interest in heart.PositiveResponsiveness, Quality, Professionalism, Value
Mr · 26 October 2021
★★★★★ 5/5
TrustpilotHelpful and Efficient (Special s/o to Dan Harris!)
Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!
Isaac · 29 July 2024
★★★★★ 5/5
Trustpilot“Erhan was great to work with
“Erhan was great to work with, so knowledgeable about the area I was looking in. While the market is really fast moving and I’m still looking, Erhan really helped me to get started.”
Nicholas · 23 May 2023
Agent replied · 25 October 2024
Dear Nicholas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThanks Glenn!
Glenn Lewis was a fantastic agent from start to finish, helping us with an especially long and drawn out purchase due to complications with our own sale. When we first viewed the house we now live in, he took the time to sit down with us and understand what we were looking for. And when things started to get more complicated he was professional, friendly, positive, and always easy to get hold of. We cannot thank him enough!
Bianca · 9 November 2021
★★★★★ 5/5
TrustpilotGreat service - Thank you Jay and Martyn Gerrard!
We recently purchased a property, which was sold via Martyn Gerrard. Jay, the seller's agent, was fantastic - he was professional, helpful, very responsive and friendly. This made the purchase of the flat a positive experience and thanks to Jay's efforts, we managed to get over the line on time for the SDTL holiday in what was a very tight deadline. After visiting many flats and dealing with many estate agents over the last 18 months, I can easily say that Jay was the best and Martyn Gerrard are super lucky to have such a star employee.Thank you Jay and Martyn Gerrard!
Anne-So · 1 July 2021
★★★★★ 5/5
TrustpilotLooking for a home
I have received regular updates, phone calls, and emails during my search for a home. As most of us know, moving can be a stressful life event - so having consistency in communications ( such as I have received ) has been empowering in the sense of helping me persevere in my search. I have often been asked what my specifications for a home are, and whether they have changed (e.g. location/price etc.) before matches are made - which I find reassuring since it shows I am being listened to, especially in an era that is post Brexit/Covid/interest rate rises, when personal experiences, more than usually, can be constantly changing. Overall, very pleased with the experience.
Paul · 6 June 2023
Agent replied · 25 October 2024
Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAmazing Whetstone Office
I can’t recommend Stewart and his team from Whetstone enough. From the very start they have been upfront, proactive and none of the estate agent sales “waffle”! I had the valuation done then 2 months later phoned Stewart as I had found a house and needed an offer on my house by the end of the week. Within 2hrs of that call he had his team visit, photograph the house and email their applicants. The following day we had 20viewings lined up and 6 offers the day after that. House under offer in less than 40hrs! Very impressed and hugely grateful to have found them! Thank you again guys!
Siobhan · 9 June 2021
★★★★★ 5/5
TrustpilotHighly recommended - trustworthy and caring Agents. A rare breed!
We highly recommend Martyn Gerrard, Whetstone. They were always pleasant to deal with, very professional and genuinely caring. Declan and Martin conducted the viewings and gave us feedback and were always happy to talk to us. Before the initial viewings they visited our house to familiarise themselves with what it had to offer; thereby being in a good position to point out its qualities and answer buyers’ queries.Our sale wasn’t easy; there were a few bumps along the way, but Stewart guided the whole process to a successful sale. He kept in touch with us, our solicitor and the buyers’ solicitor and made what could have been a very stressful time a lot easier for us.We are delighted to recommend Stewart and his team in the Martyn Gerrard Whetstone office. If you’re selling your house and want a positive experience, they’re the ones to choose.
Kathy · 19 May 2021
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Andre Waldron from Martyn Gerrard while searching for my new home, Andre was always available to answer my questions, his prompt responses and clear explanations made me stress-free. He is very nice and very polite; I would highly recommend him!
Kanny · 27 May 2024
★★★★★ 5/5
TrustpilotTreon more than helpful
I had some enquiries in regards to moving house and the best property type/area. Treon was extremely helpful and went the extra mile to find out all my preferences and non-negotiables. I can tell he has a passion for what he does and the knowledge to go with it
Deanne · 8 May 2024
★★★★★ 5/5
TrustpilotOutstanding and professional service.
I recently used Martyn Gerrard in Whetstone to sell my late Mother's house. My main point of contact was Declan Morgan who guided me through the whole process in a professional and efficient manner. The sale was not without issues which Declan handled very well, keeping me informed at every stage and when the first buyer pulled out, Declan quickly found another. a very professional service and a very helpful individual. In fact the whole team in the Whetstone office were very friendly and helpful.
Mrs · 16 May 2023
Agent replied · 25 October 2024
Dear Mrs Hills, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotProfessional and responsive agents
We had a bumpy start with another estate agent and were a bit wary when we signed up afresh with MG. Despite our initial caginess Arzu was professional, helpful and available throughout the process. We also purchased through another branch at which Raphael was equally responsive and professional. Moving house is horrendous, but these guys definitely didn't make it worse! Would recommend.
Emily · 12 July 2023
★★★★★ 5/5
TrustpilotWhole process from start to finish has…
Whole process from start to finish has been so easy, and in particular Nadia has been a pleasure and made it enjoyable when it could’ve been stressful
Nicky · 28 September 2023
Agent replied · 25 October 2024
Dear Nicky, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotMy experience with Martin Gerrad was…
My experience with Martin Gerrad was good Gary & Mamun were very professional & on point from beginning to end.Only issue I had was that the % rate was to high.
Mary · 9 June 2023
Agent replied · 25 October 2024
Dear Mary, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThank you to Adriano
Thank you to Adriano, Sophie and Emily in the Southgate branch for taking the time to answer all of my many question. Very knowledgeable and friendly.
Nick · 17 October 2023
Agent replied · 25 October 2024
Dear Nick, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Our Southgate branch will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAnthony and Usman were a pleasure to…
Anthony and Usman were a pleasure to work with. I found both to be highly professional with a great attention to detail as well as being very personable. They took the stress out of what can sometimes be a stressful process!
Julian · 18 September 2024
★★★★★ 5/5
TrustpilotHad a really great experience buying a…
Had a really great experience buying a house through Martyn Gerrard. I dealt with Jatin who was very professional and accommodating and was an absolute pleasure to deal with. Would highly recommend working with them.
Lewis · 23 January 2023
Agent replied · 25 October 2024
Dear Lewis. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
Trustpilot100% would recommend!
After struggling for months to find a property in London the team at Martyn Gerrard were so helpful and quickly assisted with finding us a flat. From start to finish the service they provided was outstanding. Excellent communication, quick response times, and friendly and happy attitudes. A massive thank you to Suraj, who from the beginning was extremly helpful and made the experience so much easier. Would 100% recommend!
Alice · 7 November 2022
★★★★★ 5/5
TrustpilotExcellent service provided by Sasha…
Excellent service provided by Sasha Vrba at Martyn Gerrrard Block Management. I emailed in an urgent request for an insurance cover amendment and ground rent statement and Sasha was very responsive and professional which proved a welcome change from a number of other managing agents i've dealt with. Thank you Sasha and keep up the good work!
Keir · 2 November 2023
★★★★★ 5/5
TrustpilotAn excellent and smooth process
We had the pleasure of having Shuhan as our estate agent, and his service was nothing but perfection. He was very efficient with providing updates each step of the way, honest with the process and always available when we needed information. If Shuhan was not available then Andy was also efficient with getting in touch to update us.We appreciate the help that was provided, and if anyone is to have Shuhan as an estate agent just know that you are in good hands!
Chantel · 2 March 2021
★★★★★ 5/5
TrustpilotAmazing team, Adam especially
Adam was great and helped us a lot with the challenging process of finding a property in London while we were outside the UK. He was kind, informative, honest and extremely helpful. All of the team members were great and I am very thankful for this experience.
Corrin · 30 May 2024
★★★★★ 5/5
TrustpilotVery grateful! Thank you Emily!
I called in just to get some advice on the market now with the cost of living increase as well as gain insight to general information about buying a first property, and I feel incredibly informed. I spoke with Emily in sales, and she answered every one of my questions above and beyond what I expected and even offered to find out more information for me on her own time. I’m excited to working further towards my goal of finding/buying my first home, and I know exactly who I will be speaking to!
Raya · 18 April 2023
Agent replied · 25 October 2024
Dear Raya, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotMoved in just about a week ago and have…
Moved in just about a week ago and have had boiler problems since the beginning. Agent was sharp and unhelpful on the FIRST DAY and said we would be charged if someone came out and the boiler was fine. They sent us a link to a manual and that was it. We've been without hot water for days now and I have to chase the property manager each and every time we need to know something including when the plumber is coming and what they're doing. This was over the coldest days of the year so far! Ridiculous...
VP · 10 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
