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Kings Group reviews

★★★★★ Excellent

508 reviews across 3 platforms

186 Hertford Road, Enfield EN3 5AZ

Kings Group's Enfield office at 186 Hertford Road is rated 4.5 out of 5 across 508 reviews on three platforms, including 436 Google reviews rated 4.8. The 11 Facebook and 61 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

436

Reviews on Google

This office

Facebook logo

2.5 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Kings Group. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

4/5

Google

Deniz did a sterling job of finding us a house during an extremely competitive time in the market (stamp duty holiday). She understood our plight and suffering, we almost gave up. Other agents treated us like a number not a person as homes …

Carlos · 19 September 2021

Agent replied · 11 June 2024

Hello Calor Thank you so much for leaving a positive review. It is great to hear we were … More

5/5

Google

No one likes estates agents do they? After getting a number of them through my door I was the same until I sold via Kings. Daniel outlined the full process professionally and clearly. In selling my house Daniel in particular and his team …

Adam · 19 September 2021

Agent replied · 11 June 2024

Hello Adam Wow! Thank you so much for taking the time to leave the team a fantastic 5 star … More

1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

5/5

Google

I would like to thank the whole Kings Group Enfield Highway. Best team and they helped me and my family. Archie and Daniel …

Veinz · 17 September 2023

Agent replied · 11 June 2024

Hello Veinz Thank you so much for a fantastic 5 star review. It has been our pleasure working with you, thank you for being great clients to work with. … More

5/5

Google

Great Finish and fantastic end to end service from Suwit and Daniel

Ozkan · 29 May 2024

Agent replied · 8 December 2024

Hello Ozkan Thank you for your positive review. Your feedback is greatly appreciated. Kind Regards … More

5/5

Google

We have been looking for a property for the last couple of months and left our details with several estate agents including Suwit at Kings. Although we didn’t sell or end up buying from Kings, Suwit has always been very professional, …

Kaan · 19 September 2021

Agent replied · 11 June 2024

Hello Kaan Thank you so much for your positive review. The team really appreciate it . … More

5/5

Google

Daniel and the staff at Kings have been brilliant regarding the sale of my father's house. The level of communication has been excellent, ensuring I was fully kept in the loop over any developments. They have been professional at all times …

Kim · 19 September 2021

Agent replied · 11 June 2024

Hello Kim Thank you for your kind words in your review. We are very pleased we have been … More

5/5

Google

Trying to sell a lease hold flat fast, on an estate with three different management agents, in the midst of the cladding scandal and during a global pandemic was a challenging and frustrating process to say the least. Despite this Daniel, …

Simon · 19 September 2021

Agent replied · 11 June 2024

Hello Toni Thank you for your lovely review. Very pleased your experience with our Enfield … More

5/5

Google

There's a reason these guys are consistently top of the league tables, abundantly clear from my first meeting with the Branch Manager, Daniel, that these guys mean business. I have been glad I chose to list with them, from day one. …

Emma · 19 September 2021

Agent replied · 11 June 2024

Hello Emma Wow! Thank you so much for such a fantastic review! All of the team really … More

1/5

Google

Had a very bad experience with Kings. Have been mislead and provided with false information from the start, which eventually lead to our sale falling through. Received one phone call since the sale fell through and have not heard from them …

Jodi · 19 September 2021

Agent replied · 11 June 2024

Dear Jodi We are sorry that you feel this way. Unfortunately your high rise property has … More

5/5

Google

Daniel and Archie from Kings were both very helpful in securing a sale for our property in tight timescales. Very proactive in making sure that all parties in the chain were moving promptly. Unlike few other estate agents who either lose …

Tawhid · 19 September 2021

Agent replied · 11 June 2024

Hello Tawhid Thank you so much for your kind words in your review. Great to hear your … More

5/5

Google

From the start, Archie and the whole team were very friendly and professional. In fact, I started off my sale and purchase process with another top high street estate agents and jumped shipped over to Kings due to the excellent service …

Nurissa · 19 September 2021

Agent replied · 11 June 2024

Hello Nurissa Thank you for your lovely review. It was an absolute pleasure working with you … More

5/5

Google

Great Finish and fantastic end to end service from Suwit and Daniel

Ozkan · 10 May 2024

Agent replied · 11 June 2024

Hello Ozkan Thank you for your positive review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Highway

1/5

Trustpilot

The worst possible agency ever

The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.

Marta · 3 December 2019

5/5

Google

We’re still in the process of finalising our sale but so far the whole team have been fantastic - that includes Daniel, Archie, Suwit and Deniz. They were very efficient in getting us viewings - but also careful in booking …

Elspeth · 19 September 2021

Agent replied · 11 June 2024

Hello Elspeth We are pleased to hear your experience with our Enfield Highway branch is a … More

5/5

Google

A great Sales service! The team are constantly motivated to help with the property sales aspect as well as the conveyancing developments. We had Archie, Suwit and Daniel concentrating on our property and they kept positive at all times and …

Chris · 19 September 2021

Agent replied · 11 June 2024

Hello Chris Thank you so much for taking the time to post a positive review. Very pleased we … More

5/5

Google

They have been excellent in managing the extension of the lease and sale of the flat and purchase of the new property. All of the agents we worked with (Daniel, Denise and Archie) have been very approachable throughout the process, …

Ivana · 19 September 2021

Agent replied · 11 June 2024

Hello Ivana Thank you for your kind review. All the team really appreciate it . Thank you … More

5/5

Google

The team was great very helpful all throughout the process from viewing to buying and completing all in a quick process …

Mohammed · 17 September 2023

Agent replied · 11 June 2024

Hello Mohammed Thank you for your positive review. It has been our pleasure to help you with your property purchase! Congratulations again on your new home! … More

5/5

Google

Daniel from EN3 branch came to value my elderly parent's house and was respectful and patient. And he provided the valuation free of charge for them which was a lovely gesture and much appreciated.

Christina · 22 August 2022

Agent replied · 11 June 2024

Hello Christina Thank you for your positive review. All the team really appreciate it. … More

5/5

Google

Kings on heartford road were amazing in helping us sell our home, especially suwart he was professional , friendly and kind and even in lock down Kings reassured us everything will be ok. Even when I called Suwart for advice, help or if I …

Kez · 19 September 2020

Agent replied · 13 June 2024

Hello Kez Thanks so much for taking the time to post a review . The team really appreciate … More

5/5

Google

Kings Group have restored my faith within the estate agency industry. I couldn't be happier with the service I have received from Archie Ciuffa. It was a real pleasure dealing with him at all times, always supportive, efficient and …

S · 19 September 2021

Agent replied · 22 August 2026

Hello Shehzad Great to hear your experience with our Enfield Highway branch was so positive … More

5/5

Google

I would like to say a massive thank you to Hazel & Leigha both of them are brilliant and professional always willing to help and go the extra mile.I would recommend to anybody.

Vishal · 22 August 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group

How many reviews does Kings Group have?

Kings Group's Enfield office has 508 reviews across three platforms: 436 on Google, 11 on Facebook (across the whole business), 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Kings Group's rating?

Kings Group is rated 4.5 out of 5 across all 508 reviews, and 4.8 out of 5 on Google from 436 reviews, checked 9 October 2026.

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, Enfield won Gold.

Where is Kings Group's Enfield office?

Kings Group, 186 Hertford Road, Enfield EN3 5AZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.