Kings Group Enfield reviews

★★★★★ 1/5

Trustpilot

The worst possible agency ever

The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.

Marta · 3 December 2019

★★★★★ 1/5

Facebook

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

Laura · 30 August 2019

★★★★★ 5/5

Google

Absolute pleasure dealing with Isaac and Jose, I offered on a property just after lockdown restrictions were lifted, I expected to be a difficult purchase due to Covid however they proved me wrong and kept updated through out. Great Service!

David · 8 October 2021

★★★★★ 4/5

Google

Not as pushy as other estate agents can be, decent office's and surroundings due to it being located on the main road. Paid for parking unless you know the free spots around the back

Jason · 27 July 2022

★★★★★ 1/5

Google

this Estate agent threatened us by sending an evicted letter, now they have regretted it and still don’t want to renew the tenancy agreement. We really need help. Any suggestions? Is this allowed for them to act like this? Where can I rise …

Chalak · 8 October 2020

★★★★★ 5/5

Google

Thank you team King’s ! Valentin and Issac you did a sterling job selling our family home. Full price too! Thank you. I’ll be recommending you , that’s for sure !

David · 16 September 2022

★★★★★ 5/5

Google

I cannot praise Kings Group Enfield Town enough, from the initial visit with Isaac Rose who stood out from other agents with his passion drive and enthusiasm for the job. …

Debbie · 16 September 2022

★★★★★ 1/5

Facebook

If you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.

Lisa · 10 April 2018

★★★★★ 5/5

Google

Kings Group Enfield Town, especially our agent, Valentin deserve 5 stars rating. He helped us to find our dream home and managed the whole process efficiently and professionally! Thank you!

Mon · 16 September 2022

★★★★★ 5/5

Google

We bought house through kings group and Isaac was brilliant in providing excellent support for making this move!! Kinggroup and Isaac/James provided awesome support to us !! Highly recommended!!

Rajeshck · 8 October 2018

★★★★★ 5/5

Google

Working with Georgia to find my new home was a very delightful experience. She ensured she was available to show me homes according to my specifications and pointed me in the right directions. Her expertise and guide were really …

Edhererovieno · 8 October 2020

★★★★★ 5/5

Google

My house mortgage was approved within 1 week. Many thanks to Mr. Mesut. The process went smoothly.

Egemen · 23 March 2025

★★★★★ 4/5

Google

Very seemless process to get my property on the market. Appreciate the help and support from all at Kings with the completion of my sale! Thank you

Keira · 16 September 2022

★★★★★ 5/5

Google

We recently purchased a property through Kings Group. Valentin provided an efficient service and good communication which allowed us to proceed with our purchase very quickly indeed!!

Matt · 16 September 2022

★★★★★ 5/5

Google

Recently sold my property, amazing service and support from Isaac Rose, Douglas Harper and A team. Support i got from them was fab. Thanks for all .

Malcolm · 16 September 2022

★★★★★ 5/5

Google

Fantastic team! Best lettings agency I have ever come across. Very professional and always willing. Michael guided me through the whole process with the up most politeness and went up and beyond. I cannot thank him and the manager hazel …

Hannah · 8 October 2019

★★★★★ 5/5

Google

Would highly recommend!! Doug really helped us on our search for the perfect home, he was very responsive and catered to our needs - Answered any questions and resolved any issues that arose.

Matt · 8 October 2021

★★★★★ 5/5

Google

Isaac and Valentin did an excellent job in helping us to sell our property, from listing to viewings, and to seeing the sale through. Many thanks!

Tony · 16 September 2022

★★★★★ 5/5

Google

I had a great experience with Kings Group. All agents are very helpful and they do professional job. Thanks one more time for their efforts.

Nebi · 16 September 2022

★★★★★ 5/5

Trustpilot

Great experience at kings Chestnut

Great experience at kings Chestnut. Especially Sam very professional, dealt with problems immediately. Thank you.

Barry · 1 November 2021

★★★★★ 4/5

Google

Not as pushy as other estate agents can be, decent office's and surroundings due to it being located on the main road. …

Jason · 16 September 2022

★★★★★ 5/5

Google

It took a lot longer than expected to sort the paper work but James at Enfield Town branch was really supportive. Excellent work James, five out five stars for your professionalism and excellent service.

Hosai · 8 October 2020

★★★★★ 1/5

Trustpilot

Deposit will be ransacked

I didn't have a problem with Kings until I checked out. As usual with letting agents and landlords they just want to keep as much as your deposit as possible. Despite the flat being professionally cleaned, they wanted it cleaned again by their cleaners. Regardless of the condition you leave it, expect to get deductions.

Elliott · 16 August 2022

★★★★★ 5/5

Google

Good service from the sales team, Isaac, Georgia and Doug who helped sell our property recently. Very friendly and helpful throughout the whole process. I would highly recommend! …

N · 8 October 2021