Hamptons Enfield Sales reviews

★★★★★ 5/5

Trustpilot

Hamptons Property Manager Sarita

The Hamptons Property Management have always been a huge support to us as tenants. Especially Sarita, who I consider to be an extremely special person in this instance as she has always put our needs first. Whenever we have had property issues, she's always reassuring, extremely professional in the way she handles situations and always puts us as priority. I feel grateful that we have a property agent like her who is kind and supportive and always ready to offer help :)

Faiza · 28 July 2021

★★★★★ 5/5

Google

A huge thank you to all the team at Whetstone office for their dedication to providing an exceptional service. Highly recommended. Special thanks to Mark and John.

Martina · 24 October 2023

★★★★★ 4/5

Trustpilot

Above and beyond our expectations

We had a quirky house in a slow and nervous market. Mark and his team were the 4th agents we used and their effort and commitment to achieving our sale was exceptional. Thank you for everything, you went above and beyond our expectations.

Rob · 3 September 2024

★★★★★ 5/5

Trustpilot

Feedback

We can’t talk highly enough of the service provided by our property manager, Joe Sanders. It is always an absolute pleasure to talk to Joe and we are hugely impressed with his calm, reliable, professional capabilities. Whenever issues, queries or routine maintenance on our flat arise, it gives us enormous peace of mind to know that Joe will handle everything to the highest standard and always keep us updated. He is an absolute credit to Hamptons - thank you so much Joe for all your hard work!

Rhiannon · 19 July 2021

★★★★★ 5/5

Trustpilot

Hamptons Property Management

I have used Hamptons Property Management for over 10 years and have definitely come to expect the exceptional over that time. I never have to worry about my property, as I know whatever problems arise for the tenants or for me, Hamptons will always sort it out - quickly and efficiently. Special thanks to Angela Parn who has handled our property over the last few years, to an excellent standard.

P · 23 November 2022

★★★★★ 3/5

Trustpilot

Misleading Estate Agent - Amersham.

I am angered how this firm do not service property before placing on the market - If they did - they need to do better. Reason - 2x in one year my brother has fallen from one of their properties / injured their self. Flat - top to bottom with no balcony barriers & Staircase - broken with no degree of checking stairs Both should be reviewed before placing on the market.Both properties are still on the market even with issues. - If you need to contact us - Units 1-7 PO6 1EFBE AWARE - This Estate Agent Is Misleading / Faulty.

-- · 6 June 2023

★★★★★ 4/5

Trustpilot

Hamptons Staff always Attentive

Hamptons Staff always AttentiveAlthough it sometimes occurred that issues took a little while to be solved, this was rarely the fault of the Staff at Hamptons themselves. We have been particularly fortunate to have Property Manager Joe Sanders as our contact point, and he has always tried his best to sort things out for us whenever an issue has arisen. He has been particularly good at being an equal intermediary between tenant and landlord and never made us feel as though he was only working for the landlord and didn't care at all for the tenant.Keep up the good work, and thank you Joe!

Marina · 6 July 2021

★★★★★ 4/5

Trustpilot

My experience with our property’s manager and some of our letting agents

My experience with our property manager, Mr. Joe Sanders have always been satisfactory in terms of him being responsive, helpful, and committed. He has always tried to address our concerns in a timely manner and has a good understanding as to how effectively communicate with the landlords. In some occasions though, especially with letting agents, I’ve had some unpleasant experience which sometimes was kind of frustrating. There were some situations where one or two of the flats were vacant for relatively long period of time and I personally found it very difficult to communicate my sense of urgency with the agents. And sometimes there were different agents working on a specific flat with no effective communication channels with each other as well as with the landlords causing me send different emails to different agents discussing same matters. To me it seems there are sometimes some sort of miscommunications amongst Hamptons’ hierarchy as well as between the letting agents.

KD · 28 June 2021

★★★★★ 5/5

Trustpilot

Victoria Thomas at Hamptons Letting is a really good property manager …

I have used Hamptons as my managing agent for 8 years. For much of this time, Victoria Thomas has been managing the flat. She is outstanding. Really quick, proactive and responsive. also really nice and easy to deal with. During Covid, the service did not miss a beat. I think the tenants have appreciated her as much as I do. I feel I am in very good hands with her.

Andrew · 2 November 2022

★★★★★ 5/5

Trustpilot

Jacob is a truly exceptional estate…

Jacob is a truly exceptional estate agent. We had been on the market without success, for over a year, with a lovely, but unusual, property. From the moment that we first met, Jacob understood what he needed to do in order to achieve a sale for us. The photographs that Hamptons took were lovely, together with a video tour. But more importantly, when the right buyers came along (only a few weeks later), Jacob made sure that the deal was done. He is tactically astute, a good negotiator, assiduous, careful and attentive. He has driven through the sale in less than three months with determination and drive, as well as being utterly charming to deal with. I could not recommend him more highly.

Elizabeth · 25 May 2021

★★★★★ 5/5

Trustpilot

Helpful and very professional

We have had a few issues with the property that we rent - Ashley is our point of contact and she is just brilliant - she does what she can as quick as possible- our land lord constraints make it hard for Ashley sometimes but her perseverance always wins through- I find Hamptons to be helpful and always friendly - this time our need was due to a window lock that had jammed shut in the bathroom - and seems it will be dealt with quickly

Melvin · 25 May 2021

★★★★★ 5/5

Trustpilot

Great experience

Federica was our agent, and she was AMAZING, understanding our needs and bringing us to see houses that we loved. We were really struggling to pick the house for us, because they were all great. I am really happy I had the chance to work with her, and with Hamptons

Riccardo · 8 April 2024

★★★★★ 5/5

Trustpilot

Highly satisfied, long-time client

I’ve been with Hamptons for a number of years, with Samantha Jennings and Ellie Marsters managing my property. I’m not certain whether Ms. Jennings is still working as a property manager, but I have nothing but good things to say of both managers. Ms. Marsters in particular is efficient, prompt, and thoughtful with her advice and responses. I can easily see myself staying with Hamptons for the foreseeable future.

Jacqueline · 14 November 2022

★★★★★ 5/5

Trustpilot

Definitely would recommend.

Our experience with Hamptons has been pleasant. Our letting agent Roni was very friendly and attentive. David, our property manager has been outstanding and we’ve found it very easy to communicate with him efficiently. As we’re both young and it’s our first time letting, all we could suggest is to be initially provided with more information as opposed to having to find out what’s going on at each step.

Olly · 14 November 2022

★★★★★ 5/5

Google

I have a lovely flat now thanks to Hetheringtons! It was a long process due to inevitable delays and the staff, particularly Debbie, were always prompt at answering my queries and following up on the issues that were encountered. Just a massive thanks to everyone here :) Go to Hetheringtons for friendly and efficient service!

Chiara · 25 October 2017

★★★★★ 1/5

Trustpilot

why?

Why was i told by one of your agents in West Hampstead branch that Countrywide are nothing to do with Hamptons when you are the same company and it even stating at the bottom of your site that Hamptons is a trading name of Countrywide Estate Agents Limited hidden under a title?

Lucinda · 30 January 2024

★★★★★ 5/5

Trustpilot

Very Professional and Efficient Management

Hamptons have been managing my property for a long time. It is a difficult property due to various issues. They have been very professional and efficient in all matters. They deliver as promised and I cannot argue with the quality and price of workmanship. I would definitely recommend Gemma Ward and the Hamptons team for management of flats.

Garry · 12 September 2023

★★★★★ 5/5

Trustpilot

Very nice experience of renting a flat…

Very nice experience of renting a flat through Hamptons. All the team are very friendly and happy to answer any questions. Our maintenance contact, Ruth, was always quick to respond and empathetic. And Samantha and Bhavika were really quick, helpful and professional when it came to the end of our tenancy and the move out was very straightforward and stress free.Would recommend 100%.

RSmith · 22 April 2023

★★★★★ 5/5

Trustpilot

The Human Factor

The service is very good. The difference is made by the people who work in Hamptons. The manager of my properties is Mrs. Elle Seaby. Elle is a very professional and expert person, always ready to help solve the problems that are faced every day. In my opinion, she is the real value of this company, the real driver that convinced me to let Hamptons manage my properties.

Ludovico-Antonio · 2 November 2022

★★★★★ 5/5

Trustpilot

Sarah Golder has been fantastic in…

Sarah Golder has been fantastic in resolving a sensitive deposit dispute. She has kept us informed, advised and looked after throughout and has been professional and personable at every step. We are ver grateful to Sarah and have full confidence going forward, knowing that she and her team are so diligent on behalf of their clients

Barry · 27 October 2023

★★★★★ 1/5

Trustpilot

WILL TAKE EVERY PENNY FOR NOTHING AND…

WILL TAKE EVERY PENNY FOR NOTHING AND LEAVE YOU UNABLE TO GET BACK INTO YOUR OWN HOME. I rent my home put with Hamptons whilst pur family our overseas for one year. We made it clear at the outset we wanted the house back one year later. We paid a FORTUNE for documentation. We pay a FORTUNE for management fees. Supposedly for peace of mind. Hamptons have now contacted me and said that UNLESS I pay them a further £120 on top of all the money I have already paid them I risk not getting my house back. My family now risk homeless because I am being held to ransom by Hamptons for yet more money. They asked the Tenant if he wanted to stay on WITHOUT even asking me first. Absolute NO PEACE OF MIND AND NO DECENT SERVICE. Very distressed.

Bonita · 10 March 2023

★★★★★ 5/5

Trustpilot

Exceptional service

Our property manager, Lucy, is a pleasure to deal with. We have had a few issues recently with heating etc and Lucy has been extremely competent and helpful every time we need to get in touch. The issues are dealt with promptly and efficiently and it makes our lives so much easier to know we have such a friendly, approachable person looking after our needs.

Amanda · 26 January 2023

★★★★★ 1/5

Trustpilot

Not to be trusted!

My experience of Hamptons Maidenhead was it seem very positive to begin with, however, their failure to inform the landlord about our plans to have foster children stay with us could have cost us dearly. It turns out that both the agents and the landlords were very greedy and dishonest as they were happy to take our years rent without sharing all the information that we had disclosed. Please be aware the agents may seem like nice people but do not trust anything that is said. just communicate via email at all times.

Amanda · 10 October 2020

★★★★★ 5/5

Trustpilot

To the Hamptons team at Godalming…

To the Hamptons team at Godalming headed by Jake Chandler I am so grateful for all your help with the successful sale of my home. Ross for his help achieving the asking price offer and a very special thank you to Pippa for her fabulous professionalism with most of the viewings in sometimes very difficult circumstances exercising much patience and understanding. Thank you to you all.

Zeph · 11 December 2022