Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFollowing many issues on our property, James Ambrose took ownership and have made us a loyal customer of his. He is efficient, professional and very supportive. He looked after our property as if it was his and that what I call going the extra mile. Despite the time difference between us(as we currently reside in Singapore) he always gets back to us immediately. I would like to thank him and Jodie sincerely.
Naval · 27 October 2017
Agent replied · 25 October 2024
Thank you so much for your fantastic review. it is always brilliant to receive such great feedback as it shows we are delivering and our customers are receiving the excellent service we always aim to provide. Many Thanks Bairstow Eves
★★★★★ 5/5
GoogleI have been renting for around 14 years in the UK and I can honestly say I was astonished and have never expected such a smooth and seamless service! I wish all the best to the Enfield team and to the firm and no doubt they will be successful. I highly recommend everyone who is looking for property to deal with them!PositiveResponsiveness, Quality, Professionalism, Value
Nonka · 26 October 2020
Agent replied · 25 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleReg was extremely professional during the entire process and kept us up to date with each development, would definately recomend
Jake · 27 October 2019
Agent replied · 25 October 2024
Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
★★★★★ 5/5
Googlei got sarshar as my agent and he was very helpful, nice and made the whole process much less stressful, finding a house in london atm is very hard and i’m lucky he helped my friends and i !!
Marta · 26 October 2023
Agent replied · 25 October 2024
Thank you for your terrific 5* review . Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was nice experience when we got the house and the agency is perfect with their work,I will recommend them to everyone one who is searching for an apartment to rent.
Jennifer · 29 March 2024
Agent replied · 25 October 2024
Thanks Jennifer Acquah for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Bairstow Eves from first viewing to move in and through to handling of tenancy issues. Recommended.
David · 23 October 2024
Agent replied · 25 October 2024
Hi David,
Thank you so much for your 5* review! We're thrilled to hear that you had an excellent experience with us from the first viewing to handling tenancy issues. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
GoogleA property we made an offer on got sold over £20k less than what we offered. I cant image that the seller is aware of this shenanigans. Absolutely livid and will take further. Cant stand rogue agents.
Ayla · 26 October 2023
Agent replied · 25 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJodie Langston and Daniel Russell found me a tenant quickly and sufficiently, as always. The team at Bairstoweves never disappointed and have become my go-to people for lettings. I have used them for over 10 years and they consistently exceed my expectations. As a landlord, I thoroughly recommend then.
Matt · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have an experience to rent out my property. Nadiyah started very sharp, professionally explained everything and keep texting me for booked views on the property on a daily basis which was great. However it took while to find a tenant, but they found a good tenant ! It is only second month the tenant is living there and so far everything is good. Thank you.
Fa · 27 October 2018
Agent replied · 25 October 2024
Hi Fa Tab
Thank you for taking the time to leave this review. I am delighted to hear that everything went so smoothly. I am sorry it took a while to find a tenant but that can be the case sometimes. I hope that everything continues to go well for both you and the tenant!
Kind regards, Chris
★★★★★ 5/5
GoogleSuch a great agency. Really happy with the help we received from Genta; she was knowledgeable and gave us all the info we needed, making everything really clear and simple. Very patient with all my questions! The team in the Enfield branch are really friendly and courteous too. I highly recommended Bairstow Eves for a pleasant experience when renting.
King · 26 October 2020
Agent replied · 25 October 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleProfessional and Helpful Staff special thanks to Miss Genta Bella
Fajr · 26 October 2020
Agent replied · 25 October 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleSuperb service from DR in the Lettings department. Could not do enough to help, providing quick answers from the landlord and supporting the move-in process. He even drove to another office to meet me when signing up the tenancy docs! Very friendly and knowledgeable guy, I definitely chose the right man to help me with my search for a new home
Andy · 27 October 2019
Agent replied · 25 October 2024
Thank you Forty for your kind comments and I would like to join everyone at your local Bairstow Eves in wishing you all the very best in your new home. Kind regards, Mark.
★★★★★ 5/5
GoogleCould not fault the business, great customer service, especially from Kamuran. Highly recommend!
Chloe · 4 October 2024
Agent replied · 25 October 2024
Thanks for your amazing recommendation and 5* review Chloe. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you shahnaz for all your help in moving my mum into her new home. You have been great and my mum is settling in nicely. Again many thanks ⭐️⭐️⭐️⭐️⭐️
Kate · 26 October 2023
Agent replied · 25 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey were all very professional & very friendly when I rented through Bairstow Eves. I managed to lock myself out a week after I moved in & the amazing Genta came with spare keys & let me back in to the property, she definitely knows what service is & delivers it with a smile!!!
Roland · 26 October 2020
Agent replied · 25 October 2024
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleJust rented a house with them, they are super professional and extremely organized. Also, regarding the paperwork oh wow so efficient and quick to get all the contract and payments.
Regarding maintenance, they are super responsive and they make sure all its fixed within a couple of daysPositiveResponsiveness, Professionalism
Raquel · 26 October 2021
Agent replied · 25 October 2024
It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
Google5 star service from Farooq and Reggie, both have persevered with my sale, gave me fantastic advice and saw the sale through to the end, dealing with any concerns and issues promptly. I can recommend Bairstow Eves and both Farooq and Reggie, they provided a fantastic customer experience. Thank you to you both.
David · 26 October 2020
Agent replied · 25 October 2024
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 1/5
GoogleWe rent a flat, as they said really "proud" this flat because they managed over 8 years, didn't do nothing in the flat last few years.( washing machine, boiler, radiator, lights, balcony door, refrigerator etc.) after when we reported issues, slowly action followed(many days sending emails phone calls etc.) So I'm really disappointed with this team.
Csongor · 27 October 2018
Agent replied · 25 October 2024
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Chris
★★★★★ 5/5
GoogleI had so many issues with my property search until I came across lovely Elle. She is an amazing person and I highly recommend her service!
Sultan · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with the Enfield Branch for many years . Jodi and Dan are a fantastic team they are both professional and helpful and always deal quickly and efficiently when I have any issues . I would highly recommend using them
Tina · 26 October 2021
Agent replied · 25 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
YellTruly awful experience.
Truly an awful experience, they got me to sign the contract and even told me to put the utilities into my name and then informed me the current tenants were not leaving. When I asked for my holding deposit back they promised it within 3 to 5 days and on the 6th day I'm still waiting. You'll understand why estate agents have such a poor reputation once you deal with these guys. Avoid at all costs if you value your sanity. Truly awful experience.
Bsmith321 · 5 October 2020
★★★★★ 5/5
GoogleI've had a smooth journey moving into the property, the service has been perfect. In specific, Genta has been very helpful with making my move in process less stressful. Highly recommended.
Leyla · 26 October 2020
★★★★★ 5/5
GoogleCharlie ,was super fast and professional at getting references and contract sorted ASAP thankyou for making our move less stressful Charlie :)
Sheniz · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional service from Jasmine. Very helpful and professional.
Hudd · 27 July 2024
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review Hudd. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
