Trusted Agent profile · Ely
★★★★★
208 reviews across 2 platforms
16/18 Market Place, Ely, CB7 4NT
Tucker Gardner's office in Ely, at 16/18 Market Place, is rated 3.5 out of 5 across 208 reviews on two platforms, including 157 Google reviews rated 4.1.
Every review we hold for the Ely office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst company for letting poor service…
Worst company for letting poor service poor customers service , property manager rental accounts don’t talk to each other or poor communication, customer service is poor don’t do property inspections takes ages get things
5/5
GoogleThe Ely office have been incredibly helpful with my property search and I can’t thank them enough!
Hi Charlotte Thank you very much for this review and the 5* rating! Kind regards, Jake
1/5
TrustpilotIneffective Complaints Procedure and too much procrastination!
I reviewed Tucker Gardner early April and complained about their terrible Customer Service concerning a shoddy fence repair by one of their contractors.
1/5
TrustpilotUnprofessional, unreliable, avoid if possible
After reading these reviews I'm somewhat happy that they did not call back as promised. An incredibly poor experience, wouldn't recommend working with them, there are much better alternatives.
1/5
TrustpilotWorst customer service.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleAvoid if possible.
Hi Rachel, I am sorry that you felt your experience was only worthy of one star. However I would like to thank you for taking the time to rate us and would love it if you could tell us more about your experience at customercare@countrywide.co.uk, so that we can improve going forwards. Kind Regards.
1/5
GooglePoor communication
Good afternoon Emma, Thank you for taking the time to leave us your feedback. We do always aim to provide the very best in communication and customer experience and as such we would like to look in to this instance you have raised. So that we can do this, and also so that we can help with any further enquiry you may wish to raise, please e-mail us at review@countrywide.co.uk. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
