Trusted Agent profile · Ely, Cambridgeshire

haart Ely reviews

4.9

★★★★★ Excellent

660 reviews across 2 platforms

1a Forehill, Ely, Cambridgeshire, CB7 4AA

Part of haart, see every office.

haart's office in Ely, Cambridgeshire, at 1a Forehill, is rated 4.9 out of 5 across 660 reviews on two platforms, including 627 Google reviews rated 4.9.

Google logo

4.9 / 5

627

Reviews on Google

This office

Facebook logo

4.4 / 5

33

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ely office, from every platform, shown as written. First names only.

5/5

Google

We were showed around a property by Callum who was very helpful and answered all of our questions!

Bryonyrh16 · 17 June 2023

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

4/5

Google

The support offered by James Heron on my remortgage has been extremely good. He dealt with all the aspects of it, including asking for an extension of my mortgage offer, very professionally. I would recommend him to any of my friends.

Simona · 29 July 2019

Agent replied

Simona Scanu, thank you for leaving this detailed feedback about your experience with haart Ely. Wishing you a great day until the next time we meet.

5/5

Google

I was pleasantly greeted by one of haarts workers (Anna) she was a delight to deal with, very enthusiastic and made me feel very comfortable during the whole sales progress. Definitely recommend her such a lovely polite women to deal with.

J · 29 July 2019

Agent replied

Dear J P, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. haart Ely Estate Agents

5/5

Google

Caroline’s communication was fantastic throughout, she always responded to emails promptly and called me when she said she would. She was nothing but helpful and informative throughout the process of us purchasing a house.

Bryony · 28 May 2021

Agent replied

Thank you for your review Bryony. We can't wait to hand over the keys for your lovely new home :-)

5/5

Google

I am so grateful for Melissa Warner's advice and professionalism when valuing our house recently. I found her advice clear and straight forward and her appraisal of our house fair and thoughtful. I can heartily recommend her and Ely haart

David · 29 July 2019

Agent replied

Dear David Jacques, Thank you for leaving such great and detailed feedback about your experience with haart Ely estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely

5/5

Google

I met Olivia and Marie in the Ely branch and they were both super friendly and really helpful - would 100% recommend Haart!

Katie · 26 November 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Olivia thank you for showing us round And thank you for your help. Great service thank you

Paul · 25 May 2023

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

We had viewing with Callum Morron recently and we were very happy how it went, far better customer service comparing to other sales consultants! Thank you

Katarzyna · 24 June 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

very pleased with the service. The branch manager, Scott, was very proactive and helpful. Thank you!

Inigo · 25 May 2023

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

We were very pleased with Caroline Soons’s work, we found her to be kind, helpful and she answered all of our questions immediately. Highly recommended.PositiveProfessionalism

Klaudia · 20 June 2022

Agent replied · 19 June 2024

Thank you for taking the time to give us feedback. It's really good to hear that you had such a positive experience.

5/5

Google

We have been working with Caroline for a few months, trying to sell our property. Considering how stressful trying to sell is, it has been a pleasure, and she has been very patient with us (consistent phone calls from us), and secured us with viewings through her hard work. I would recommend Haart in general, as they have never made false promises and been fair throughout :)

Alex · 25 May 2020

5/5

Google

Great service. Particularly impressed with Christie, who was reliable and helpful at showing my dad and I around multiple properties. Would definitely recommend Haart Ely to others, as this level of service is unique and greatly received.

Ellie · 29 July 2019

Agent replied

Dear Superellie1997, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. haart Ely Estate Agents

5/5

Google

My partner has recently had his offer accepted for a property, we viewed the property with Anna, she was always willing to help and friendly, we are thrilled to have had her able assistance throughout the process.

Lucy · 29 July 2019

Agent replied

Dear Lucy, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Haart Ely Estate Agents

5/5

Google

Jo and Caroline Soons are very helpful and supportive, they are both from Ely Haart. We thank for their hard work.PositiveResponsiveness, Quality, Professionalism, Value

Victoryargos · 20 June 2022

Agent replied · 19 June 2024

We appreciate you taking the time to give us feedback. Thank you.

5/5

Google

Really happy with the service I was given, Scott communicated well and helped me throughout the process. Highly Recommend!

Sam · 26 December 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Caroline has saved the day and found me the perfect place in Ely. Very responsive and provides an excellent service.PositiveResponsiveness, Quality, Professionalism, Value

James · 20 June 2022

Agent replied · 19 June 2024

We appreciate you taking the time to give us feedback. Thank you.

1/5

Google

They have had an outstanding cleaning bill owed to us for 12 months now, they keep on promising to sort it out but they never return your calls or respond emails.

Mr · 26 January 2021

Agent replied

Sorry you feel you have had to leave a review to get through to us. Each time you've emailed us, we at the Ely office have forwarded your email to the relevant person to deal with. I have today escalated this and been told the payment has been approved. Please contact us on 01353664112 and ask to speak to Jo if you do not receive payment a payment within the next 14 days.

5/5

Google

Happy with the service provided by Caroline and Jo in the purchase of my first house, very responsive and pro-active trying to sort problems out. Would recommend!PositiveResponsiveness, Quality, Professionalism

UNDEADSPYR0 · 20 June 2021

Agent replied · 19 June 2024

Thank you for taking the time to leave a review. Good luck in your new home!

5/5

Facebook

I have successfully bought my first house and purchased through Haart Ely, Anna Smith helped me each step of the way and I cant thsnk both Anna & Haart enough for getting me into my 1st home.

Tom · 12 July 2018

Agent replied

Dear Tom Rowell, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. …See more

5/5

Google

Great Estate agents. INSTANT response, Caroline took me around the property within HOURS of the first phone call to them. I was then set me up with a mortgage advisor, Craig from Just Mortgages who came out specially to see me on his day off within 24hrs of making an offer. These people are sound as a pound and will do you no wrong. Highly recommended!

Douglas · 25 January 2020

5/5

Google

Melissa and Caroline have been most helpful in my property sale. No question was too much to ask and they have been a delight to deal with. Will definitely recommend haart to anyone! Thank you!

Chris · 27 August 2019

Agent replied

Dear Chris Clifton, Thank you for leaving such great and detailed feedback about your experience with haart Ely estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely estate agents

5/5

Google

James from Just Mortgages has played an invaluable part in helping us secure our first home together. We cannot thank him enough for all his advice, support and flexibility. First class service - highly recommend.

Kerry · 29 July 2019

Agent replied

Kerry Tipping, thank you for leaving this detailed feedback about your experience with haart Ely and Just Mortgages. We always love to receive great feedback.

5/5

Google

Great service from both Darren and Anna. They kept us very well informed throughout the whole process and we cannot thank them enough for making our first time buying experience go as smoothly as possible!

Taylor · 29 July 2019

Agent replied

Dear Taylor, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ely estate agents

5/5

Google

Excellent and very professional service from Caroline Soons(HAART ELY). Very responsive and very professional. Thanks for helping me to find the right property. Thanks to Haart team.

Lijo · 17 June 2021

Agent replied

We appreciate you taking the time to give us feedback. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ely

How many reviews does haart Ely have?

haart's Ely office has 660 reviews across two platforms: 627 on Google, 33 on Facebook.

What is haart Ely's rating?

haart Ely is rated 4.9 out of 5 across all 660 reviews, and 4.9 out of 5 on Google from 627 reviews.

Where is haart's Ely office?

haart Ely, 1a Forehill, Ely, Cambridgeshire, CB7 4AA.

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