Trusted Agent profile · Ely

Abbotts Ely reviews

3.4

★★★★★

244 reviews across 3 platforms

7 Forehill, Ely, CB7 4AA, CB7 4AA

Abbotts's office in Ely, at 7 Forehill, is rated 3.4 out of 5 across 244 reviews on three platforms, including 109 Google reviews rated 4.5.

Google logo

4.5 / 5

109

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Abbotts Ely hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ely.

What do you need help with?

Reviews

Every review we hold for the Ely office, from every platform, shown as written. First names only.

3/5

Google

They proved a little difficult to get a hold of, causing a few days delay (which given the housing market can make a big difference and is significant), but once we managed to talk to people they were mostly very good, informative and helpful

Benjamin · 26 October 2021

3/5

Google

They proved a little difficult to get a hold of, causing a few days delay (which given the housing market can make a big difference and is significant), but once we managed to talk to people they were mostly very good, informative and helpful

Ben · 10 October 2021

5/5

Google

Dealing with a guy Sam couldn’t be happier with service and commitment to doing the workPositiveProfessionalism

David · 26 October 2020

Agent replied · 25 October 2024

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Trustpilot

I have a good experience

I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.

長期糧尾 · 15 May 2021

2/5

Trustpilot

Negative experience

My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.

Hans · 31 August 2023

1/5

Trustpilot

Unprofessional service

In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.

Sylwia · 7 July 2020

5/5

Trustpilot

Abbotts is a very professional company

Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.

Annette · 13 May 2021

1/5

Trustpilot

Constant issues

When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day

Jordan · 11 December 2021

5/5

Trustpilot

Excellent company to use

Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me After such a good service I’m now selling my mothers house through them too .Great communication between them and the solicitors Highly recommend. By me Jonathan warnes

Jon · 12 October 2020

5/5

Google

“A great team of people to deal with, professional, patient, helpful and understanding”

Christophe · 27 October 2019

Agent replied · 25 October 2024

Thank you for your 5* review! Best wishes, Scott

4/5

Google

Efficient service with good communication throughout the sale. Would recommend Abbotts.

Maz · 27 October 2019

Agent replied · 25 October 2024

Thank you Mary for the excellent review and recommendation. Best wishes, Lucy

5/5

Trustpilot

Really appreciated all the help Zita…

Really appreciated all the help Zita provided my husband and I on renting our apartment. She was always prompt on responding to any questions we had. Love her personality and how kind she is!

Jeff · 21 November 2021

1/5

Trustpilot

Never try to book a viewing with Abbott…

Never try to book a viewing with Abbott Mildenhall, horrible service. Wait for weeks and every time coming back with the excuse, we are fully booked.

Adrian · 3 November 2022

5/5

Google

Very good communication throughout the exchange

Clare · 26 October 2020

Agent replied · 25 October 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

Rating only, no written review.

Stephen · 10 September 2026

Agent replied · 10 October 2026

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

5/5

Trustpilot

Found them very helpful with find me a…

Found them very helpful with find me a property to rent I would like to thank kerry and niki

Paul · 11 April 2023

1/5

Trustpilot

Terrible Recruitment process

Terrible Recruitment process! Terrible HR management! Terrible Payroll service! I am being over generous giving one star just because I am not allowed to give zero! They don't deserve your time, money, dedication or whatever! SKIP!

Karina · 28 April 2020

1/5

Trustpilot

do not give them your email address

do not give them your email address. they'll never stop sending you spam.

Chris · 11 July 2023

1/5

Trustpilot

unhelpful and greedy spring to mind

unhelpful and greedy spring to mind, sent their repairman round who must have watched too much 80's porno with plumbers and lonely housewife , as he tried it on with my wife!

The · 1 June 2020

5/5

Trustpilot

We were really appreciated of the team…

We were really appreciated of the team at Abbotts Victorial Road Taverham, Vicki,Charlie and David could not be more helpful, they are an amazing team would thoroughly recommend them.Love to allValerie and Keith

Mr · 26 January 2020

1/5

Trustpilot

They claim to be working

They claim to be working, but never respond to calls or emails. AWFUL service, continuinng to ruin peoples plans without conscience

Julie · 19 May 2020

1/5

Trustpilot

do not answer phone still useing covid…

do not answer phone still useing covid as excuse answer phone says will ring back dont say what year (useless)

Melvyn · 4 September 2020

5/5

Trustpilot

Very helpful

Very helpful, polite and knowledgeable staff with an extremely proactive Lettings Manager.

Mrs · 16 November 2021

5/5

Google

Rating only, no written review.

Sarah · 10 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviewsLeave Abbotts a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Abbotts Ely hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ely.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent