Knight Frank Esher Sales reviews in Elmbridge

★★★★★ 5/5

Trustpilot

The property manager Jason Nwimo was…

The property manager Jason Nwimo was newly appointed, he's been very responsive and take swift action to resolve all issues related to the tenants and the property. Big thumbs up.

Stephen · 18 April 2024

★★★★★ 5/5

Trustpilot

We had very satisfying experience with…

We had very satisfying experience with Vinoath Selvakumar from Knight Frank who helped us find a property rent. He's very responsive, professional and helpful. There was some issue with the landlord of one of the apartments we viewed but he succeed to help us find an alternative that we are satisfied with.

Mandy · 3 August 2022

★★★★★ 5/5

Trustpilot

Lovely Experience

This was my first time working with Knight Frank, and I was fortunate to meet Louna. She was incredibly helpful throughout the entire process, assisting us with negotiations and resolving issues, ensuring everything went smoothly right up until we moved in. Overall, I am very satisfied with the experience. Thank you, Louna, and thank you, Knight Frank. I highly recommend working with them if you have the chance.

Elaine · 8 October 2024

★★★★★ 5/5

Trustpilot

Outstanding personal service

Outstanding personal service Helen Waddilove was our rock and helped us through complex unsettling events but we all worked together and sold our house.Helen was always informative helpful and proactive

Caroline · 15 April 2024

★★★★★ 5/5

Trustpilot

Experience was great mainly because of…

Experience was great mainly because of the reactivity,the kindness and the professionalism.i delt essentially with Toru and Omar for the handover.

Othmane · 21 September 2024

★★★★★ 5/5

Trustpilot

The utmost professionals

The utmost professionals. Have made the whole process of selling our home very straightforward. Took care of all the details and their communication has been fantastic. Highly recommended.

Mrs · 22 May 2024

★★★★★ 5/5

Trustpilot

PATRICIA PATRICIA PATRICIA!!!

PATRICIA PATRICIA PATRICIA!!!! Knight Frank is very lucky to have someone like Patricia Tumba in their team. She was so helpful and always there for me with a welcoming voice. Trustable, competant, comfortable to work with, reachable, helpful, cheerful. I cant thank her enough. She never give me hard times. I was also working with foxtons and the guy was always calling me making annoying rules. Everything with dear patricia was smooth.

Dilhan · 31 July 2024

★★★★★ 5/5

Trustpilot

Quick responses

Quick responses, helpful, strong negotiation skills, and great results. Thank you. I highly recommend Brigette from Renewals.

Kazuko · 19 November 2024

★★★★★ 5/5

Trustpilot

Maisie & Adam were both incredibly…

Maisie & Adam were both incredibly helpful and swift in all aspects of the purchase of our first home, providing added context & assistance to ensure all went as smooth as possible.

Ollie · 29 February 2024

★★★★★ 5/5

Trustpilot

Daniel Lloyd

We have had quite a few property Managers over the past 5 years of renting this property and i can honestly say that hand on heart,Daniel Lloyd, is one of the best. Always keeps me in the loop. Goes above and beyond to assist me and ensure my needs are met. I do hope that he doesn't get moved as he is a keeper.

Lee-Ann · 3 December 2024

★★★★★ 5/5

Trustpilot

Good experience finding a good place to…

Good experience finding a good place to rent. Communication is always fast and helpful. Summer White has been great!

Armida · 18 October 2024

★★★★★ 5/5

Google

Huge thanks to Jamie for being so helpful during our rental search. He was incredibly knowledgeable on the area, polite and importantly, super efficient given the circumstances. We couldn’t be more grateful.

Emily · 27 February 2024

★★★★★ 1/5

Google

WORST experience with their letting agents. Here are my reasons why you should AVOID renting with them: 1. They increased my rent half way through my 3 year contract because I got pregnant and the landlord knew my due date was around the time we put a break up clause in the contract. 2. They harassed me into decorating landlord’s house when we gave notice we were leaving. 3. Initially they said our total deductions from our deposit was around £700 mark and then in the dispute they increased it to the £1200 mark

Andrea · 27 February 2024

★★★★★ 5/5

Trustpilot

When asking for the assistance

When asking for the assistance, Summer White was extremely helpful and made sure that my questions were completely answered. I would 100% recommend Summer as a KF agent.

Radovan · 16 May 2024

★★★★★ 2/5

Trustpilot

So Disappointing

So DisappointingHaving used KF to manage the renting of my house since 2017 I had to cease the arrangement when the property manager failed to respond to calls and emails for six months. The subsequent inability to coordinate and execute the closure of the account demonstrated a lack of communication and of supervision by management. This was exemplified by the lack of a response from the Customer Experience Manager when contacted. They were pleasant to deal with but you have to make the running

Hugh · 23 February 2024

★★★★★ 5/5

Trustpilot

5 stars ⭐️ ⭐️⭐️⭐️⭐️ for Jocelyn Zhang and 3.5 stars for Knight Frank

5 stars ⭐️ ⭐️⭐️⭐️⭐️ for Jocelyn Zhang.I would rate Knight Frank 3.5 stars, but Jocelyn herself deserves the highest praise as a property manager. Since my move into this property a few months ago, which had its share of issues, the situation improved significantly under Jocelyn's management. Her outstanding communication skills were immediately apparent, ensuring she was always ahead of any concerns. She carefully arranged maintenance and repairs, consulting with me to schedule these at convenient times and confirming details meticulously. Serving as my main point of contact, Jocelyn's organizational abilities, politeness, and swift responses have been exceptional. Finding out she is leaving is a great disappointment; she undoubtedly has a promising future ahead. Knight Frank truly found a gem in Jocelyn, a talented and polite professional.

Rabinder · 23 February 2024

★★★★★ 5/5

Trustpilot

Working with Chanell at KF was a very…

Working with Chanell at KF was a very pleasant experience. Chanell is very professional, timely and thorough. I highly recommend working with her for your property search.

Robin · 29 May 2024

★★★★★ 5/5

Trustpilot

First class service and professionalism.

We have been both buyers and sellers of properties through Knight Frank within the last 18 months and the experience from both perspectives has been exceptional. As a retired property solicitor I have held a somewhat cynical view of some estate agents but the Knight Frank team in Clifton have exceeded all expectations through their unfailing professionalism, courtesy and calm, considered advice throughout the process. The entire team there are a delight to deal with and they are completely on top of transactions providing helpful support but without unnecessary interference. I would strongly recommend this firm with no hesitation.

Mr · 20 February 2024

★★★★★ 5/5

Trustpilot

Fahima has been very helpful everytime…

Fahima has been very helpful everytime when having an issue with our rental,her prompt and efficient assistant has made this process stress free

Sofia · 7 August 2024

★★★★★ 5/5

Trustpilot

Ed made the experience!

Ed Moss was incredibly helpful and was always very quick to respond to questions. Lovely experience.

Isabel · 25 November 2024

★★★★★ 5/5

Trustpilot

Truly positive experience!

I recently had the pleasure of working with Ehteshaam Ahmed from Knight Frank for my tenancy needs, and his service was exemplary. Ehteshaam's professionalism, market knowledge, and responsiveness made the entire process smooth and stress-free. He showed genuine care for my concerns, providing valuable advice and going above and beyond to ensure my satisfaction. His efficiency and attention to detail were remarkable, making him highly recommendable for anyone in need of real estate assistance. Thank you, Ehteshaam, for a truly positive experience!

Murat · 15 February 2024

★★★★★ 5/5

Trustpilot

Thanks to Vinnie

Many thanks to Vinnie from Renewals in being proactive managing my tenancy agreement with my tenants.

V · 22 November 2024

★★★★★ 5/5

Trustpilot

Professional and helpful

Summer was incredibly professional and helpful in all our interactions. I look forward to working with her again.

Joseph · 22 October 2024

★★★★★ 5/5

Trustpilot

Agent Helen was wonderful in our house…

Agent Helen was wonderful in our house search. She was timely with responses and helpful with our transition.

Amber · 22 October 2024