Trusted Agent profile
★★★★★
239 reviews across 2 platforms
2 Church Street, Cobham, KT11 3EG, Elmbridge, KT11 3EG
John D Wood & Co.'s Elmbridge office at 2 Church Street is rated 3.4 out of 5 across 239 reviews on two platforms, including 28 Google reviews rated 4.8.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
5/5
GoogleIt is only a small office but the lettings guys provided a fantastic service. The agents were very friendly and although we didn't find a new home immediately they kept in regular contact and soon found the perfect house for my family.
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleFantastic service from the Charlotte and all the staff in the office. Very friendly and helpful at all times and good at getting back to you. I would highly recommend John D Wood as a lettings agents.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
5/5
GoogleI was very pleased with the professional assistance I received from this office. Having just recently moved from abroad they were very helpful in assisting with the nuances of UK Lettings.
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleThe team at JDW & Co were all extremely helpful and we are delighted with our new home. I highly recommend using them.
5/5
GoogleExcellent service - I would highly recommend the lettings team, who are consistently cheerful, helpful and very good at what they do.
1/5
TrustpilotBad experience!
I would not recommend this agency. They are unprofessional and unreliable.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Elmbridge office has 239 reviews across two platforms: 28 on Google, 211 on Trustpilot (across the whole business).
John D Wood & Co. Cobham Sales is rated 3.4 out of 5 across all 239 reviews, and 4.8 out of 5 on Google from 28 reviews.
John D Wood & Co. Cobham Sales, 2 Church Street, Cobham, KT11 3EG, Elmbridge, KT11 3EG.
