Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
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4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
Carol ยท 17 November 2019
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5/5
GoogleJustine of Jackson-Stops was most helpful in our property search; she always willing to arrange a viewing at short notice and often had very helpful insight on the properties that we viewed.
Graham ยท 29 December 2021
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1/5
TrustpilotWouldnโt recommend!
Loan ยท 12 August 2026
Agent replied ยท 22 September 2026
We are sorry to hear that you continue to be unhappy with the situation. However, we feel your concerns have not been ignored. We have taken appropriate action to the extent that these matters fall within our remit as managing agents for a neighbouring property.
On a public forum, it would will not be appropriate to comment further on individual circumstances.
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5/5
TrustpilotHad a very positive experience getting โฆ
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
Charles ยท 7 February 2018
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5/5
TrustpilotGood morning
Mary ยท 28 February 2026
Agent replied ยท 20 March 2026
Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.
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1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
Andrew ยท 11 July 2020
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4/5
GoogleGood agency
RAGHAV ยท 11 December 2025
Agent replied ยท 8 January 2026
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
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5/5
GoogleRating only, no written review.
Michelle ยท 15 November 2025
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5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops ๐
Hannah ยท 9 December 2019
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5/5
GoogleRating only, no written review.
Iman ยท 2 November 2025
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5/5
TrustpilotFeedback:
Chantel ยท 14 October 2025
Agent replied ยท 17 October 2025
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
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2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
Peter ยท 29 May 2018
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5/5
GoogleRating only, no written review.
Shireen ยท 1 September 2025
Agent replied ยท 8 September 2025
Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
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5/5
GoogleRating only, no written review.
Dominique ยท 28 January 2024
Agent replied ยท 24 October 2024
Dear Dominique, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team.
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1/5
GoogleRating only, no written review.
G ยท 25 October 2023
Agent replied ยท 24 October 2024
Dear Diamia, I am sorry to read your 1 review. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further for you. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleRating only, no written review.
Sadun ยท 25 October 2023
Agent replied ยท 24 October 2024
Dear Sandun, Thank you for leaving a wonderful 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
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5/5
GoogleRating only, no written review.
Rachel ยท 25 October 2023
Agent replied ยท 24 October 2024
Dear Rachel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleRating only, no written review.
Gary ยท 25 October 2022
Agent replied ยท 24 October 2024
Dear Gary, Thank you for your 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
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4/5
GoogleRating only, no written review.
David ยท 25 October 2021
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5/5
GoogleRating only, no written review.
Antonis ยท 25 October 2021
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5/5
GoogleRating only, no written review.
Max ยท 25 October 2021
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5/5
GoogleRating only, no written review.
Celeste ยท 25 October 2021
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5/5
GoogleRating only, no written review.
Chloe ยท 25 October 2021
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5/5
GoogleRating only, no written review.
Bob ยท 25 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.