Trusted Agent profile · Ellesmere Port

Premier Estate Letting Agents Ltd Ellesmere Port reviews

4.4

★★★★★ Great

94 reviews across 1 platform

331 - 333, Chester Road, Little Sutton, Ellesmere Port, CH66 3RF

Premier Estate Letting Agents Ltd's office in Ellesmere Port, at 331 - 333, is rated 4.4 out of 5 across 94 reviews on 1 platform, including 94 Google reviews rated 4.4.

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4.4 / 5

94

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.

5/5

Google

Friendly staff, always helping when needed. Really recommending.

Justinas · 26 September 2024

Agent replied · 23 October 2024

Thank you for your review Justinas. Hope you're happy in your new home.

5/5

Google

Excellent service by James and the team with the sale of my late mothers house very professional helpful highly recommend Excellent service

Sarah · 22 June 2022

5/5

Google

As a landlord I have dealt with a couple of agents in the area, both corporate and independent. Then a friend recommended Premier & I’m glad he did! They have been nothing but professional with the most helpful staff and nothing has ever been too much trouble. They found me great tenants and guided me though all the changes in legislation so that I was compliant with all the new laws set out for landlords these days. I have regular inspection reports about the condition of my property keeping me in the loop but taking the day to day stresses away. Couldn’t recommend enough.

Stuart · 22 June 2020

5/5

Google

Very personable and professional service! Earlier this year my husband and I bought a house and sold our house through premier estate agents, the experience was great. We sold our home within days and got over the asking price! It went very smoothly, we were very pleased! The house we bought was a repossession so a lot more complicated and stressful, but premier supported us through the whole process and gave honest advice which was really appreciated. They were fast, efficient and trustworthy, I will recommend them to everyone I know! Thanks for helping us get our dream family home :)

Sarah · 22 June 2020

5/5

Google

I put my late mother and father's house on the market with three local agents, two very well-known names and Premier. It was Premier who secured the sale. I'd particularly like to commend James, who oversaw the sale. He was polite, professional and humane. I greatly appreciated the kindness that he showed to my father, who has communication problems following a stroke. James also liased with neighbours to ensure that the sale went smoothly. A first-class, highly personalised service. Thank you.

Karen · 23 June 2019

5/5

Google

Super helpful and welcoming team at premier! very grateful made our move much easier and settled x

Pip · 24 December 2023

Agent replied · 21 June 2024

Thank you Phillipa, we hope you are happy in your new apartment. regards Premier

1/5

Google

LANDLORDS MUST NOT USE THIS COMPANY The staff are totally unprofessional and have no interest in anything other than making their own jobs as easy as possible. This included: -Not consulting us before undertaking work on our property -Not consulting us before repaying the tenants deposit -Not undertaking any satisfactory level of checks on the property when tenants moved out. - Having no interest in making sure the tenant stuck to their contracted terms AVOID THIS COMPANY

Joe · 22 June 2020

5/5

Google

Excellent estate agent. Sold our house through them recently and they acted in my interests as their client in every sense. Got me a really good price for my home and even negotiated my onward purchase for me. They really care about what they do and their services were worth every penny even though I know I probably could have got my house on the internet for less but I wanted a personal, friendly service. They sorted out solicitors for me and even arranged my EPC. Highly recommended. Thank you Premier!

Jproximo · 23 June 2018

5/5

Google

Amazing estate agents, James and the whole team at premier worked wonders on selling our house. James actually sold it the day we put it on the market. They were always on hand to answer any questions or any queries we had. They even helped with the purchase of the new property! Really can’t recommend them highly enough, less than 3 months after contacting Premier we were in our new dream home. After some bad experiences with other estate agents it was like a breath of fresh air with Premier. We will always be thankful to the team there, and wouldn’t hesitate to use them again.

James · 23 June 2018

5/5

Google

Very helpful and friendly members of staff James who was the agent showing us the property we have recently purchased went above and beyond to make sure we were able to secure the house we loved. And Louise in the office has also made this process extremely smooth sailing. Definitely recommend them to anybody looking to buy as we are first time buyers

Emily · 22 June 2022

5/5

Google

Very professional and helpful, thanks Lisa, smooth rental administration.PositiveResponsiveness, Quality, Professionalism, Value

S · 22 June 2022

1/5

Google

Disgraceful..we viewed a house on Friday and were informed that they would collate all the views and feedback on Monday and then speak to the vendor..we put an offer in today and been informed that an offer and sale was agreed on Saturday.... something not right....then informed we can put a higher offer in after sale agreed..stay away!!

Ozzy · 22 June 2022

5/5

Google

Professional, friendly and easy to get hold of which is unusual in that sector.

Suzanne · 22 June 2023

Agent replied · 21 June 2024

Hi Suzanne. Thank you for your fantastic review, we really do appreciate it.

2/5

Google

Lack of explanation of extra charges

Philip · 26 August 2023

Agent replied · 21 June 2024

Dear Philip. We have searched all of our databases and cannot find you anywhere on our system. We also don't have any "extra" charges. The fees we quote are in writing and fully explained. If you can contact us directly to discuss this on 01513481010 Thanks Premier

5/5

Google

Used premier to sell my house, it was a quick easy process, James dealt with everything. Would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Nicky · 25 August 2021

Agent replied · 21 June 2024

Thanks for sharing your experience

1/5

Google

Try to avoid people, most of these estate agents are nothing but experts in ripping people off, the work the do for the money they get paid does not add up, I would go with purple bricks all day long, you will get a much more professional service for a fraction of the price.

Shah · 22 June 2020

5/5

Google

The team at premier were extremely helpful and kept me updated throughout the purchase process. This was my first time buying a house so their advice was invaluable, they also pointed me in the direction of a mortgage broker who were a lot cheaper than others in the market.PositiveProfessionalism

Christopher · 22 June 2021

5/5

Google

Very pleased with letting process from beginning to end. We had an initial advisory visit to the property followed by advertising and marketing. It went 'live' one afternoon and a tenant was found within 24 hours. Obviously with the necessary vetting procedures and agreements being drawn up. Our experience was second to none.

Sue · 23 June 2019

1/5

Google

I would give zero stars if I could If you are going to rent a property here....DONT. WARNING you will not get your deposit back at the end of your rental. thay will give you reasons why but they just make up lies. there MUST be some fiddle going on here

Holly · 23 June 2019

5/5

Google

I would highly recommend Premier to anyone selling, I had my property on about 2 years ago, sold extremely quickly for full asking price. The staff were very cooperative in accommodating viewings out of hours as well. Potentially looking to sell my house again soon, and will definitely be using Premier.

Sarah · 23 June 2018

5/5

Google

Premier worked very hard to sell my property. Always kept me up to date, always pushing the solicitors and purchasers to progress properly and helping to sort out any problems that arose. Highly recommend them you won't go wrong ask for James.

Christine · 23 June 2019

5/5

Google

An absolute pleasure to deal with. Very professional, genuinely there to help and always going above and beyond. Thank you so much for your help and looking after us. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Jalfrezigilbert · 25 August 2020

1/5

Google

Didn't reply to emails.

D · 22 June 2023

4/5

Google

Nice staff team, competent in their work. James in particular very helpful and 'user friendly'. A responsible company.

Phil · 22 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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