Trusted Agent profile · Ellesmere Port
★★★★★
134 reviews across 2 platforms
349, Chester Road, Little Sutton, Ellesmere Port, CH66 3RG
Jones and Chapman's office in Ellesmere Port, at 349, is rated 3.1 out of 5 across 134 reviews on two platforms, including 63 Google reviews rated 4.4.
Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.
1/5
TrustpilotWould NEVER recommend...
We were recommended a solicitor by J&C Heswall - who was based in Leeds ?? This solicitor was beyond useless and provided an appauling service resulting in unnecessary and unacceptable delays and expense. I found out that J&C received a commission in excess of £400 from this solicitor; perhaps this motivated J&C more than looking after their customers....
5/5
TrustpilotVery efficient
Church Road, Bebington. My sister it’s moving back to England from Spain, and has made a offer on a retirement home, and she and myself are extremely thankful for Octavia and her patient’s and helpfulness she is very efficient and caring. Thank you so much.
5/5
GoogleGrace was very helpful and professional and able to offer answers to all our questions
1/5
GoogleReally p*s*ing me off with their incessant marketing calls, even though I have never sold a house with them or even used their services!! Told them numerous times to stop yet they don't listen. So here is a review for you stick in your pipe and smoke. AVOID unless you want to hear off them for years to come! They clearly don't listen.
1/5
TrustpilotI actually dont know how they sell…
I actually dont know how they sell houses and I certainly wouldn't be asking them to sell mine! I messaged over one property my mate messaged and called over three. Thats four houses and they did not reply once shocking. My advice do not waste your time
1/5
TrustpilotUnprofessional/Useless
So far not good at all. Do not let your property with Jones and Chapman. My Tenants moved in 2 weeks ago and I have still not received my rent! Every day on the phone, another excuse. Still nothing. Emails, another sorry and excuse.
5/5
GoogleThank you Grace for all your help
5/5
GoogleGreat prompt service so far and with great follow up. They team are very easy to get along with, very courteous and professional.
Hello Chris, Thank you for providing a review for our Little Sutton branch here at Jones & Chapman, we really appreciate it!
5/5
TrustpilotMy grandparents always used Jones and…
My grandparents always used Jones and Champan when they moved house, so did my parents and so do I. We have always received good service and have never had any complaints. I would have no hesitation in recommending them.
1/5
TrustpilotReally bad experience I would not…
Really bad experience I would not recomend, they told us what we wanted to hear but when it come to services they delaid us for months and could not provide nothing of what they've promised, charged money first thing as well. WOULD NOT RECOMEND
5/5
TrustpilotFantastic Service from James at Greasby
James Evans in the Greasby office dealt with our mortgage application and I can highly recommend him as the whole application was dealt with the utmost professionalism and courtesty.
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
5/5
GoogleThe representative who called to start the selling process was very good in all respects and pointed out to us how we should sell this property, keeping us informed of up to date procedures.PositiveProfessionalism
5/5
GoogleRating only, no written review.
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
1/5
TrustpilotI was unfortunate enough to have to…
I was unfortunate enough to have to deal with Jones & Chapman in Heswall after the closure of the West Kirby Branch.
5/5
GoogleStaff here are so professional.
5/5
TrustpilotExcellent service
Excellent service. Dealt with my purchase so smoothly kept me updated, very friendly service. Would highly recommend.
5/5
GoogleRating only, no written review.
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
Trustpilot100% would recommend....
Olivia, Elkee & Jackie provided a fabulous service! We 100% recommend.
5/5
GoogleChecking on Victorian houses for sale in Cheshire areas 4to 6bedroomed brilliant service and good web site
5/5
Google👍🏻👍🏻 job well done 👍🏻 👍🏻 great service and very positive experience with the whole team …
5/5
GoogleRating only, no written review.
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleSuperb knowledge of the local market, very friendly and helpful. Excellent in house mortgage service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
