Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of working with ABC Property Shop, and the experience was excellent from start to finish.
The team were clear, responsive, and highly professional throughout. A special thank you to Brett, who was fantastic to work with and genuinely invested in achieving the best outcome.
Their attention to detail and pride in their brand really stood out, and it made a real difference.
It was a great partnership, and we’re proud to have worked together. We’d highly recommend ABC Property Shop to anyone looking for a reliable and forward-thinking estate agency, and we look forward to working together again in the future.
Estates · 24 March 2026
Agent replied · 14 April 2026
Hello!
Thank you so much for your kind review, it's been an absolute pleasure to work with you and we look forward to our next collaboration.
Best Wishes,
ABC Property Shop
★★★★★ 5/5
GoogleRented with then for year and a half, rent only went up with inflation and they were extremrly reasonable regarding the deposit. Got £700 out of £800 back and they gave us an extra few days to clean up the place. They fixed any major problems within a day and got a new shower fitted when we complained about the previous one not working correctly. Very fair and very reasonable, I would like to give my thanks to Jane from inspections in particular who was very professional and reasonable
Connor · 14 March 2026
Agent replied · 14 April 2026
Hello Connor,
Thank you for taking the time to leave a review, it's very much appreciated. Thank you for being a great tenant over the past few years and we wish you all the very best in your new home.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleHi it’s Marv here and I was so happy to go with ABC Property shop all the staff are so help and greet you as soon as you walk through the door and the speed they work at to find and get your the right property is just awesome. I told them exactly what i wanted and within a few days they got back to me. So I really can’t recommend ABC properly enough and believe me you will not be disappointed.
Thanks
Marvin
R3neg4de86 · 14 March 2026
Agent replied · 14 April 2026
Hello Marv,
Thank you for your glowing review, much appreciated!
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleThe team at ABC Estate Agents have been fantastic to deal with, In particular we would like to say a big thank you to Brett for his patience and professionalism in answering every enquiry promptly and efficiently - nothing was too much trouble.
Brett’s communication was clear, friendly, and incredibly helpful, we wouldn’t hesitate to recommend Brett and ABC Estate Agents to anyone, a true pleasure to deal with from start to finish.
Pete · 14 January 2026
Agent replied · 14 April 2026
Hi Pete,
Thank you for your very kind review, it's very much appreciated. We'll be sure to pass your comments on to Brett.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleAfter being made redundant, I made the difficult decision to sell my home and move from West Yorkshire to Liverpool for work related reasons. It was important to me that I listed the property with an agency that cared. After working with ABC previously on another property I sold, it was a no brainer that I worked with them again. Brett worked tirelessly to ensure that I was kept in the loop with vital information regarding the sales process. I would absolutely list with ABC again in the future and have no hesitation in recommending ABC to get you moving quickly. Thank you team ABC!
Special thanks to:
Again, Brett was an absolute delight to work with. He kept me up to date with the sales process and worked tirelessly to ensure a smooth transaction. He is an absolute credit to ABC and I would like to personally thank him for all that he's done to get the sale over the line. Thank you very much, Brett.
STEPHEN · 25 March 2025
Agent replied · 9 June 2024
Hello Stephen,
Thank you so much for taking the time to leave such a detailed and positive review, it is greatly appreciated! Thank you also for choosing ABC again for the sale of your property.
We'll pass your comments on to Brett, he'll be delighted!
Wishing you all the very best,
ABC Property Shop
★★★★★ 5/5
GoogleLovely team, we both felt very looked after by them, especially Jane who looked out for us and found us our perfect house, and Clare who dealt with the brunt of my very stressy emails and always responded compassionately and helpfully. All
Very responsive; felt there was always someone at the other end of the phone, very reassuring and patient. Smooth experience.
Katie · 12 July 2025
Agent replied · 10 September 2025
Hello Katie,
Thank you so much for your kind review, it is very much appreciated.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleWould like to thank ABC Property Shop for helping me sell my property recently. Especially Brett who was exceptional with all he did to get the sale couldn't have done it without his excellent help. Thank you again Brett.
Nikki · 14 December 2025
Agent replied · 14 April 2026
Hello Nikki,
Thank you very much for your kind review, it's very much appreciated! We'll pass … More
★★★★★ 5/5
GoogleAbsolutely amazing!! Brett was so helpful and was constantly chasing and making sure things got done for us. We couldn't have done it without him!! The woman who shown us round the property was also very lovely and made viewing our first home such a lovely experience! Best estate agents ever
Megan · 11 August 2025
Agent replied · 10 September 2025
Hello Megan,
Thank you so much for your kind review, it's very much appreciated.
We hope that you'll be very happy in your new home and we'll pass on your comments to Brett & Jane.
Best Wishes,
ABC Property Shop
★★★★★ 5/5
GoogleBrett was great every step of the sale and purchase
His communication was excellent and was quick to respond to any questions and queries.
He helped move things along on all sides to keep the sale and purchase progressing, when it needed it.
Very reasonable fee with everything you expect in top name real estate agents, for less money.
Highly recommend!!
Joanne · 7 March 2025
Agent replied · 1 May 2025
Hello Joanne,
Thank you for your kind review following your recent sale and purchase. We really appreciate your comments and will pass your positive feedback on to Brett.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleRecently rented a property from ABC Property Shop. Could not fault them especially Brett who helped make the whole process run very smoothly. Highly recommend.
Beverley · 14 February 2026
Agent replied · 14 April 2026
Hi Beverley,
Thank you for your kind review, much appreciated! We'll pass on your comments to Brett.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleI have been using this management company to manage my rental property after switching from another due to huge charges and questionable 'repairs'.
Excellent service, as an overseas landlord and from my previous experience trust and transparency were important. Sue and her team have gone above and beyond in their service, making the switch simple and easy, legal requirements sorted, repairs managed efficiently and all the while keeping me in the loop with regular contact and photos.
Nothing is too much for them.
Great service, highly recommended!!
Natalia · 11 March 2024
Agent replied · 9 June 2024
Hello Natalia,
Thank you for the glowing review! Trust and transparency are vital to us and we're delighted that our team have provided excellent service, making your management transition smooth and keeping you informed every step of the way.
Your recommendation means a lot, and we're committed to continuing to deliver top-notch service to you and all our clients. Thank you for your trust and support!
ABC Property Shop
★★★★★ 5/5
GoogleMany thanks to Janet for helping me find a new rental property for my daughter highly recommended
Alan · 14 December 2025
Agent replied · 14 April 2026
Hi Alan,
Thank you for leaving a review, very kind! We'll pass your comments on to Janet. … More
★★★★★ 1/5
GoogleTried to apply to rent a house a few weeks ago and the process was so complicated, and the staff so unhelpful we gave up. Karen is the most unhelpful, unprofessional person I have ever dealt with. We had problems filling the extensive forms in online, and rather than her taking the information over the phone, which she easily could have, she insisted on ringing my niece who has learning difficulties and bullying her into doing the form again. She questioned why we couldn't do it on a laptop or an ipad but not everybody has access to these things. The fact that she presumes this is very rude and unprofessional on her part. Not everybody is computer savvy, and the form is very long and sometimes won't send after you've filled it all in. I dreadto think how she deals with elderly people.
This was all before we had even been accepted by the landlord, other companies put your offer to the landlord before they ask you fo fill forms out and are much more professional and helpful. This would save a lot of time doing it this way.
Overall Karen's attitude is terrible. She makes everything 10 times more complicated than it needs to be and tries to speak to you like your an idiot even though she clearly isn't doing her job properly.
I am glad to say we found another property through another company who were so professional and helpful. I would never deal with this company again, they're appalling!
R1 · 11 June 2022
Agent replied · 10 June 2024
Hello,
We're sorry to hear that you were disappointed with your recent experience.
Our application forms are completed online, as with most agencies, but if required you can complete them on paper to which you did collect the forms from our branch. Unlike other companies, we only take one application at any one time rather than multiple applications from which a landlord then chooses one, we're first come first served so that it's a fair process for all. Without the form being filled in, we're unable to put anything forward to the landlord.
Again we're sorry that you didn't have a positive experience with us and we'll pass your comments on to the relevant team where necessary.
Regards,
ABC Property Shop
★★★★★ 5/5
GoogleABC Property Shop have been my trusted property agents for more than a decade. Sue and the team have done an outstanding job with prompt lettings management; dealing with difficult tenants; difficult management companies; refurbishments; … More
Derek · 29 December 2024
Agent replied · 9 December 2024
Hello Derek,
Thank you so much for taking the time to write such a delightful review, it's very much appreciated! It's been a pleasure to work with you and we wish you all the very best for the future.
Best Wishes,
ABC Property Shop
★★★★★ 5/5
GoogleSIMPLY THE BEST ESTATE MANAGEMENT PARTNER IN THE UK. Would need a WHOLE BOOK to write the GOOD and probably 1 word to write the bad and the ugly: NOTHING.
I wish they scaled across the main cities in England. But their niche strategy probably makes them perfect.
----
Dear Friend and colleagues, May this festive season paint your world with hues of joy, love, and prosperity. As the new year dawns, may it illuminate your path with success, health, and countless beautiful moments.
Abdoul · 6 December 2024
Agent replied · 9 December 2024
Hi Abdoul,
Thank you for your kind review, we really appreciate it!
Many thanks,
ABC Property Shop
★★★★★ 5/5
GoogleAbsolute pleasure to deal with ABC Property. Special thanks to Brett who was very professional, knowledgeable, helpful, supportive and friendly throughout the process. Highly recommended 👍 …
Aga · 29 December 2024
Agent replied · 27 December 2024
Hello Aga,
Thank you for your lovely review! It has been an absolute pleasure for us to help you with the sale of your property and we'll pass on your thanks to Brett.
We wish you all the very best for the future.
Best Wishes,
ABC Property Shop
★★★★★ 5/5
GoogleWe had an amazing experience working with Brett.
From start to finish, he went above and beyond to help us sell our home. He was always well-prepared, arriving early for every meeting, and made sure every detail was perfect. His communication with us was excellent throughout the entire process, making us feel informed and supported every step of the way. Thanks to his dedication and hard work, our home was sold and at best achievable price. We couldn’t have asked for a better agent and highly recommend him!
Thank you very much Brett and ABC, now we can move on 😃👌
Katarzyna · 9 October 2024
Agent replied · 23 October 2024
Hello Kasia,
Thank you so much for your amazing review! It has been an absolute pleasure to work with you to help you sell your home and thank you for choosing ABC Property Shop. We'll be sure to pass on your kind comments to Brett and we wish you all the very best with your move.
Kind Regards,
ABC Property Shop
★★★★★ 5/5
GoogleABC Property Shop have just sold my home, from start to finish Brett the sales manager has been extremely helpful, highly professional and just a pleasure to deal with. He kept us informed at every stage of the process, from valuing my …
Louisa · 14 December 2025
Agent replied · 14 April 2026
Hello Louisa,
Thank you for such a glowing review! It is really appreciated and we wish you … More
★★★★★ 5/5
GoogleAs a landlord that had a property with ABC property shop, I can say honestly that they are a very professional business who ensured everything was correct and legal. I had the property with them for over 10 years, they found and vetted the …
Ray · 14 November 2025
Agent replied · 14 April 2026
Hello Ray,
Thank you so much for your kind review, it has been our pleasure to work with … More
★★★★★ 5/5
GoogleABC Property were great and even though I didn't secure a sale with my asking price and decided to take it off the market due to that, it was in no reflection of them. I had around 8 viewings, all done by them, always received feedback, and …
Kim · 14 October 2025
Agent replied · 14 April 2026
Hello Kim,
Thank you for your glowing review, it is very much appreciated! We hope that we … More
★★★★★ 5/5
GoogleMyself and my partner stayed in a rental for 1.5 years and had a great experience. We dealt with Matt a lot for the duration of our stay and for the end of our tenancy, he's always been a great help, punctual and a pleasure to deal with. Thanks, Matt! 😊 …
Jade · 11 June 2023
Agent replied · 10 June 2024
Hello Jade,
Thank you for your kind review! We wish you all the very best for the future.
ABC Property Shop.
★★★★★ 5/5
GoogleI’ve recently moved into a property with this company and I can’t fault them , the team was extremely professional and went above and beyond to get me moved in before Christmas , thank you
Sarah · 14 January 2026
Agent replied · 14 April 2026
Hello Sarah,
Thank you for your kind review!
Best Wishes,
ABC Property Shop
★★★★★ 5/5
GoogleA seamless, high-trust experience from start to finish. The team were proactive, transparent, and consistently one step ahead throughout the purchase journey. Their customer-first mindset and commitment to keeping momentum made the entire process feel effortless. Highly recommended.
J · 14 December 2025
Agent replied · 14 April 2026
Hello JP,
Thank you for taking the time to leave a review - it's very much appreciated! … More
★★★★★ 5/5
GoogleI’ve had an excellent experience with this letting agent from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. Communication was always clear and timely, and any questions I had …
Nichola · 14 December 2025
Agent replied · 14 April 2026
Hello Nichola,
Thank you for your lovely review, we'll pass your comments on to Clare and the … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.