Every review we hold for the Ellenbrook Village Centre office, from every platform, shown as written. First names only.
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5/5
GoogleA huge thank you to Sell Well for all the support throughout our house move. The entire team were so friendly, approachable and helpful, guiding us through every stage of the process from initial viewings to crossing the completion line and swapping keys. Their professionalism and reassurance made everything feel far less stressful, they helped nudge the solicitors in the right direction. We really appreciated all their help.
Chris Β· 4 June 2026
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5/5
GoogleJulie was amazing , on time , friendly and professional . Thanks
Basir Β· 25 July 2026
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5/5
GoogleViewed two properties with Jasmine today and she was absolutely brilliant! So knowledgeable about the areas we visited and she went above and beyond other agents we have dealt with in our house hunt so far. She took the time to answer all my questions so I feel even more confident about submitting an offer. Thank you so much Jasmine!
Sabrina Β· 22 May 2025
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5/5
GoogleI highly recommend Sell Well, particularly Tia, who is excellent.
Rhys Β· 31 July 2026
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5/5
GoogleJust been to a house viewing and we met Julie. Julie was so friendly from the minute she opened the door to us and explained the house in great detail this was really lovely as first time buyers, Julie was super professional throughout the whole tour and answered any questions we had!
Caitlin Β· 13 August 2025
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5/5
TrustpilotJulie from Sell Well
Julie from Sell Well, Worsley, was professional, friendly, and incredibly knowledgeable, taking the time to answer all of our questions without making us feel rushed or pressured. Their honest approach and attention to detail really stood out, and they made the whole viewing feel relaxed and enjoyable. It was clear they genuinely cared about helping us find the right home rather than just making a sale. We wouldnβt hesitate to recommend them to anyone looking to buy or rent.
Aimee Β· 24 February 2026
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5/5
GoogleSell Well were absolute professionals from the moment they took over the sale of our house from another local agency. They provided great advice and timely responses throughout and were able to push a sale along with a very cautious buyer which was fantastic. Could not recommend highly enough! Mel and her team are a credit to Sell Well!
Daniel Β· 22 May 2025
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5/5
GoogleJust want to say a huge thanks to Julie who showed me around a property today. This is the second property I have viewed with Julie and I have to say that not only is she the consummate professional, she is also knowledgeable and friendly and allowed us enough time to look around and ask questions without feeling rushed.
Jayne Β· 22 May 2025
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5/5
TrustpilotJulie was lovely and very welcomingβ¦
Julie was lovely and very welcoming indeed. Any questions I had she answered accordingly. Very lovely woman indeedππ
DAVID Β· 19 May 2026
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5/5
GoogleI went for a viewing on a property that had to be cancelled last minute due to reasons out of anyone's hands.Julie who was organising the viewing went out of her way to reschedule for the very next day (on a Sunday) . through out the viewing Julie was polite, professional and answered any of my questions.
Daniel Β· 22 May 2025
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5/5
TrustpilotSupportive staff with excellent communication
All the staff were helpful and professional. There were many ups and downs along the way but the team kept us positive! Claire, in particular was incredibly supportive. She kept us informed the whole time and the communication was excellent .
Alison Β· 4 November 2025
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2/5
GoogleDealing with the director of the company was not a pleasant experience whatsoever. There were delays which were out of our hands in terms of having surveys to which we followed up on personally, which is something we should not have to do. With these delays, the director rang several times throughout telling us that we were at risk of losing the house we had put an offer in for, threatening that the sellers were now going to rent the property and pull out of the deal. She was then, amongst these delays, stating the completion had to be done by the end of March which was an impossibility due to the delays of surveys and the property searches commencing late on in March. This was again met with further threats that the deal was going to breakdown, sellers were going to pull out and we were to lose the property. Our assumption being that the director was hoping to have everything completed before the next tax year, which should have no priority. She was kept in the loop at all stages where we would call regularly and email to state where any issues had occurred and kept her fully informed. This was met with very short and rather passive emails to ourselves, mortgage advisor, solicitors and other parties demanding what was going on, even though she had been informed. When told of any delays and that the March deadline was impossible to reach, again this was met with very short emails stating that the time frame was not good enough and that it can be done quicker. Overall not great to deal with the director of this company and the only relief we had from her being on our case was the introduction of lockdown and signing of the house eventually. Other people we spoke to were however great and really helpful particularly the lady we picked the keys up from and the receptionist I had spoken to several times. These people have forced me to give 2 stars and not 1! Overall bad experience with this company, mainly the director and would not recommend or use ourselves.
Delboi Β· 8 June 2021
Agent replied Β· 8 June 2023
We value your feedback and I am sorry that on this occasion we have not met your expectations
As you can see on our other reviews, customer service is high on our agenda.
Buying/selling can be a stressful time for all involved especially if buyers/sellers/chains have a target date to complete by.
Completing by the end of the tax year is irrelevant to Sell Well however it could be extremely important to a seller.
Unfortunately, we donβt recognise your name, so unable to comment on this particular matter. Please email your details along with the property address to sales@sellwell.co.uk This will enable us to review your matter in more detail.
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5/5
GoogleTLDR; Really impressed with the SellWell team and I would highly recommend them. But read on for the full experience I had with themβ¦
I'll be honest, I picked SellWell because they had a house I liked and thought it would be easier to go with the same estate agent as what the house I was going for was also listed on. Plus I had noticed that they always had the good houses on their books.
Karen viewed my property, valued it at a price I was happy with and she took some great photos that actually gave me second thoughts about selling as they looked so good! The write up that followed the listing of my property was also great, not sure who in the team wrote it, but it really was articulated well, highlighting the really good features of my property.
After a few weeks of it on the market I had plenty of viewings and a couple of offers! And this was in December after the Truss turmoil! So I wasn't expecting much, so I was more than pleased. During this time I was mainly talking to Katie, who was an absolute gem. She was such a pleasure to talk to and felt I could ask her anything while going through the process and giving me feedback on what was said from the viewings.
Once I had accepted an offer and I was proceedable, I managed to get an offer accepted on the house I was going for. From this point I mainly spoke to Clair, and what an amazing hard worker she is! Guiding me through the process, helping progress the sale. There was a point where nothing was happening between mine and my buyers solicitors, I didn't realise and neither did my buyer. She spotted there was a communications breakdown between the two and they were both waiting for a response from each other. If Clair didn't take the initiative and do what she did, I think the chain could have collapsed quite early on! She was a life saver!
As always with house moves it seems to be when there is pressure from someone almost pulling out that gets it through and the last few weeks of the process was nail biting. Again, Clair chased solicitors, suggested actions I could take and kept the communication going between all parties in the chain. Again, what a superstar!
I'm now writing this sat in my conservatory enjoying the view and I have SellWell to thank for it! I'm so appreciative of what the team did for me in perhaps one of the most stressful things you can put yourself through. I will always recommend them. Give them a go today and you won't be disappointed!
Stephen Β· 22 May 2024
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5/5
GoogleQuite simply our sale could not have happened without Melanie from Sell Well, she has been our expert advisor, intermediary, the person who has calmed us down, made us stick with it when we wanted to give up, sheβs even been my therapist! Do not underestimate the work that estate agents do when your sale gets complicated, if we had chosen a cheaper on line option our sale would most definitely have fallen through - thanks Mel we are very grateful
Lisa Β· 22 May 2024
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5/5
GoogleFrom the moment Steve arrived to do our evaluation we were sure on our choice of estate agents. He came with a full comprehensive report and showed us all relevant information based on properties locally that had been taken to to account to value our property. It was an easy choice to go with SellWell. We had an extremely stressful sale with one buyer pulling out after 9 months. But Clair and the team were amazing and so supportive. They provided us advice, guidance and an ear to moan and cry to when we needed it. Supporting us to the end. Selling and buying a property is the most stressful thing you can do but Clair and all the team were fantastic. I would highly recommend Sell Well to anyone looking to sell their property or buy.
Charlotte Β· 22 May 2024
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4/5
GoogleWe have recently sold and bought a home with Sell Well. Our first impression was meeting Steven who valued our home and he was absolutely lovely and very professional. We then viewed a few houses with Holly who was brilliant!! She met us on site and was always smiling.....up until the end when we eventually exchanged, Holly went above and beyond to make sure everything was sorted. Had a few issues in between with some lack of communication , but very reasonably priced and overall satisfied with the experience.
Natalie Β· 22 May 2024
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5/5
GoogleWe sold our house this year with sell well and from start to finish we have had a fantastic experience. Karen came initially and answered all our questions , gave us the price we wanted for our home and set us off on the process feeling confident and secure.
Every member of sell well we have dealt with have been professional , friendly and willing to help in any way they could . We have dealt with Clair a lot who down to the last minute was on hand helping us to get everything sorted and answering last minute questions. I would highly recommended using sell well as an estate agent for selling your property , real people , easy processes and above all delivering exceptional customer service ! Thank you clair karen holly and all the team for making our first selling experience a pleasant and successful one . Robyn and James
Robyn Β· 22 May 2024
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5/5
GoogleCouldnβt recommend Sellwell enough! The process was great from valuation & photos through to completion. The whole team are super friendly when you call up and happy to help if your key contact isnβt available. They managed the viewing process well, as that can become time exhaustive if a few of them! Then from accepting the offer to completion Katie dealt with my house, she was amazing. Went above and beyond a few different times to ensure the sale was progressing and kept me updated the whole way through. Sheβs very friendly and it made the process a lot less stressful, having her deal with it so a massive thank you! Mel and her team are great and again went out of their way to update me out of hours during the process. Thanks to Katie & the Sellwell team!!
Katie Β· 22 May 2024
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5/5
GoogleWe recently did a viewing with Julie who was lovely and helpful and even stayed longer for another family member to come and meet us to have a look round. Stephen has also been to value our home and he was knowledgable and was able to show us good research on the area, we then spoke to Andrew for mortgage advice and the sell well team are lovely, helpful and patient, didnβt feel forced into anything and felt supported from the start
Lovely team βΊοΈ
Lauren Β· 22 May 2024
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5/5
GoogleKatie and the rest of the brilliant team at @SellWell have been truly amazing from start to finish ππ My husband sold his mums property and they all showed such professionalism and empathy through the whole process.It was tough going at times as my husband was grieving but Katie was both reassuring and understanding.I cannot thank the whole team enough and wouldnβt hesitate using @SellWell again in the future.We really appreciate all your dedication and updating of information at every turn.You are a team of not only a great business but of fabulous individuals.Again,thank you πβ€οΈπβ€οΈπβ€οΈ
Tracy Β· 22 May 2024
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5/5
GoogleWe have recently bought a property which Sell Well sold on behalf of their client. Each stage was really well handled, from first/second viewing and throughout the conveyancing process.
Communication is absolutely key for first time buyers like us, and Melanie and the team were always at hand to help over email - or to pick up our calls in a very timely manner.
I know after the experience I have had buying through them I wouldn't hesitate to do the same again or sell a property with them in future.
Thank you all - fabulous team and very helpful.
**We wondered why there for sale/sold signs were everywhere and now we know π₯ 5 βοΈ**
Phil and Sophie
Philip Β· 22 May 2024
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5/5
GoogleJulie was great during the viewing of a property she was showing us. She was able to tell us all about the property and gave us good advice.
Sell Well have been very helpful whenever I have contacted them which is refreshing because other estate agents I have dealt with haven't necessarily been so approachable.
Les Β· 22 May 2025
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5/5
GoogleI was very satisfied with the service Sell Well provided from start to finish. From the initial appraisal of my home to final completion they always returned my call, and Claire kept me updated on a regular basis. I would not hesitate to either recommend them or use them again.
Shirley Β· 13 July 2025
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5/5
GoogleIβve used Sellwell several times now for selling and purchasing - some transactions trickier than others, but thatβs just property! Whatever the challenge, they are a well oiled, streamlined and cohesive team focused on the task - would always recommend them, and have several experiences now to confidently give a personal recommendation to not go anywhere else!
BDA Β· 4 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.