Trusted Agent profile · Elgin
★★★★★
126 reviews across 3 platforms
5 Thunderton Place, Elgin, IV30 1BG, IV30 1BG
Cluny Estate Agents's office in Elgin, at 5 Thunderton Place, is rated 4.6 out of 5 across 126 reviews on three platforms, including 61 Google reviews rated 4.7.
Every review we hold for the Elgin office, from every platform, shown as written. First names only.
5/5
YellA great Letting and Estate Agent
I highly recommend Clunys as both a Letting Agent and Estate Agent. They have looked after my property letting needs for many years and have provided a professional and quickly responsive service that gave me great peace of mind. When it came to sell the house, they organised all the pre-sale requirements speedily and kept me well informed every step of the way, achieving a sale within a great time frame and for good price.
1/5
GoogleVery bad experience I viewed 3 to 4 properties with them but they are not letting us. Every time they giving a call and saying the landlord selected other tenants. Like what’s the point to let us view the property first. If they don’t want to rent the property to us .
5/5
YellGreat service, thanks
I need of an urgent rental, I met Charlie at the property and loved the propery and way Charlie was with me he was very efficient and kind and it was a relief. Everything from viewing to getting all the paperwork sorted was easy, if I need to rent or buy in the future Cluny Estate Agents will be my first choice.
5/5
GoogleI relocated to Scotland through work, I was struggling to find a property due to the high demand for rentals. I have to thank Charlie and the team at Clunys for being understanding of my needs, and finding me a property. I would definitely recommend Clunys.
5/5
FacebookI have been renting a Cluny's property for almost 4 years now and in that time I have always been met with smiles and good service! If there was ever a problem with anything in the flat, they were always quick to resolve the issue and happy to do so! I do not have a single bad thing to say about any of the staff at Cluny's! They have always been kind and friendly, any issue was resolved swiftly and without confrontation, and I was always spoken to with respect and understanding! It has been a genuine joy to live in one of their property's for so long and I can't recommend them enough!!
Thank you very much for your kind review ❤️
5/5
FacebookWhen I first approached in October 2020, Cluny's handled my enquiries very honestly in a situation where many others might have easily covered things up. I was touched by their honesty and became a client. It proved that it was very worthwhile and a right decision. Throughout of the time of being a client, I experienced their good and helpful services and reasonable handling of things. A great team and trustworthy services.
Thank you so much for your kind words! ❤️
5/5
GoogleThis is a friendly family based company. I have been well looked after as a tenant, and have no complaints whatsoever. Any problems that may arise are dealt with quickly and efficiently. Charlie was always willing to help get the smallest jobs rectified in the quickest manner. Couldn't recommend a better company.
5/5
FacebookBought our first home through Mya at the Elgin Branch and she took away any worries and stress we had. Her professionalism was second to none and really took time to understand what we were after. After finding out dream home she took the time to explain the whole process as due to being first time buyers it was a little daunting. She was very quick with all communication, we had no issues and would highly recommend. Thanks for making the process for us so simple and enjoyable.
Thank you, so kind 💝
5/5
YellGreat!!!!
This is a friendly family based company. I have been well looked after as a tenant, and have no complaints whatsoever. Any problems that may arise are dealt with quickly and efficiently. Charlie was always willing to help get the smallest jobs rectified in the quickest manner. Couldn't recommend a better company.
5/5
YellWonderful renting experience in Elgin
Cluny provides very excellent services, with quick responses and sincerity. As an ex-tenant for more than half a year, I highly recommend Cluny. A huge thanks to Charlie, Dawn and Roz, and wish them all the best.
5/5
GoogleCharlie Beck is a very good guy and professional every time I need something he was always able to help
5/5
GoogleExcellent service and very easy to deal with
5/5
GoogleI rented out my flat and the service they provided was excellent.
5/5
YellFabulous staff
Service with a smile. Very helpful staff. Helped us get the perfect rental property when we needed it.
5/5
FacebookAs a landlord I’ve been with Cluny’s for 6 years and more recently used their services as estate agents. They have always been highly professional, reliable, knowledgeable and extremely efficient. As well as friendly, approachable and willing to go the extra mile. I would highly recommend them and wouldn’t hesitate to use their services in the future. For both rentals and estate agency I cannot praise them highly enough. Linda
That's very kind of you Linda 🤍 all the best!
5/5
GoogleI recommend Cluny Estate Agents anytime, any day. Very professional
5/5
GoogleBased on my personal expirience, Cluny Estate Agents are professional, detailled, responsive, reliable and result oriented.
5/5
FacebookRented a property through Cluny and had absolutely no bother. Really helpful and friendly staff, thank you Tracy, Charlie and Roz!
Thank you 💞
4/5
GoogleI've had a very lovely experience with Cluny's, lovely saff, very friendly & helpful with questions & issues. Fast replying to emails always happy to help however they can. My moving out process was a very pleasant one, i was given all the information i needed for leaving the property, everyone was very kind & helpful. Cluny's will be my first choice if i were to rent a property again.
5/5
YellSmooth Rental Pricess
Have just recently rented out a property from Cluny Estate Agents and the process was flawless from start to finish. The property itself is lovely also. Charlie was so helpful and Tracey was on hand to answer any questions I had. Wouldn’t hesitate to recommend them to anyone looking to rent in Moray.
5/5
YellMya was great!
Mya was amazing helping us buy a house. It didn’t go smoothly at times due to things outwith our control but her professionalism and expertise meant that everything worked out & she was very helpful & only ever a phone call away to help us. Thankyou
5/5
FacebookWe used Cluny’s services for 8 years to oversee the rental of our property. We were new to being Landlords and they made the whole process very easy for us and offered the right level of support and guidance when needed. The whole team were friendly, professional and dealt promptly with all matters. Would highly recommend!
Thank you so much! ❤
5/5
YellHighly recommend!
Highly recommend. I rented a property with Cluny's and was provided with a very professional, friendly and quality service. In particular, Charlie and Roz were excellent and always responded to my e-mails in good time. I would 100% go with Cluny's again in future.
5/5
YellAmazing experience
Cluny Estate Agents helped me to find my first place to live. They were always helpful, if I had any issues or questions they always got back to me the very same day. If there were any issues with the place I was renting (electricity, plumbing or any other problems) they always arranged help, never had to wait more than 1 day when I asked for help. I really appreciate it, I have nothing but good things to say about them. Highly recommended. Arnas.
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