Trusted Agent profile · Elgin
★★★★★
126 reviews across 3 platforms
5 Thunderton Place, Elgin, IV30 1BG, IV30 1BG
Cluny Estate Agents's office in Elgin, at 5 Thunderton Place, is rated 4.6 out of 5 across 126 reviews on three platforms, including 61 Google reviews rated 4.7.
Three reviews of the Elgin office that mention Elgin. Shown as written, first names only.
5/5
GoogleWe rented a property through Cluny Estate Agents in Elgin and had an excellent experience throughout our tenancy. Mr. Charlie Beck was very approachable and always available to help when we needed to communicate with the agents. The team is highly professional, conducting routine inspections at regular intervals to ensure the property is well-maintained. They also took care of arranging regular plumbing and gas safety checks, which gave us peace of mind. On one occasion when we had a leak, they quickly arranged for a plumber to come and fix it, ensuring minimal disruption. Overall, their prompt service and attention to detail made renting through Cluny a seamless and positive experience. Highly recommend!
5/5
GoogleI was very satisfied with the service I received from Cluny when renting in Elgin over the last 18 months. They were always professional, responsive and helpful throughout the process. A particular thank you to Charlie and Dawn - who have both been excellent. I would absolutely recommend Cluny's to anyone in the Moray area.
5/5
GoogleCluny's Elgin have supported us over the last 5 years with our tenancy. From the ladies in the office to Charlie, our Tenancy Manager, everyone is also supportive and flexible. Thank you to all at Cluny's Elgin.
Tell us what you need and we'll put you in touch. Cluny Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elgin.
Every review we hold for the Elgin office, from every platform, shown as written. First names only.
5/5
YellRental property ,Tenancy with Cluny estate agents in Elgin.
I spent 7+years renting a property With Cluny estate agents,I have nothing but praise,any problems that occurred was dealt with straight away,a big thankyou to Charlie and team,if I could give more stars then I would of.,If I could give more stars i would, I spent 7+ years renting a property with Cluny,I have nothing but praise,any problems i encountered was dealt with promptly many thanks to Charlie and team.
5/5
FacebookCharlie and the team at Clunys are absolutely FANTASTIC! 5 star first class service from start to finish. Charlie went above and beyond to help me with the sale of my house, I am so grateful for his advice and support.
Thank you for your kind review ❤️
5/5
GoogleWe rented a property through Cluny Estate Agents in Elgin and had an excellent experience throughout our tenancy. Mr. Charlie Beck was very approachable and always available to help when we needed to communicate with the agents. The team is highly professional, conducting routine inspections at regular intervals to ensure the property is well-maintained. They also took care of arranging regular plumbing and gas safety checks, which gave us peace of mind. On one occasion when we had a leak, they quickly arranged for a plumber to come and fix it, ensuring minimal disruption. Overall, their prompt service and attention to detail made renting through Cluny a seamless and positive experience. Highly recommend!
5/5
GoogleI was very satisfied with the service I received from Cluny when renting in Elgin over the last 18 months. They were always professional, responsive and helpful throughout the process. A particular thank you to Charlie and Dawn - who have both been excellent. I would absolutely recommend Cluny's to anyone in the Moray area.
5/5
FacebookWe have just ended our tenancy and we can only thank Cluny and specifically Charlie for his impeccable work from the day he showed us the property to the end of our tenancy. The initial process was smooth and transparent, inventory detailed, and any issue we have raised has been dealt with in a quick, efficient and professional manner, so once again thank you because this has been the best estate agent we have worked with as tenants.
Thank you for your very kind words ☺️ all the best! ❤️
5/5
GoogleCharlie and the team at Cluny Rentals have been outstanding - right from the start - looking for a property to taking on a tenancy and then moving on. Everything has been dealt with efficiently and I highly recommend them. Thank you!
5/5
FacebookFrom start to finish of the sale of our house it has been such a great experience. Mya and her team have went above and beyond to make sure everything was done to our satisfaction. From first meeting her she makes u feel very comfortable around her, like she’s known u for years. She’s very much a people person and always has a smile on her face and a positive outlook on everything. Normally moving is a very stressful time but Mya has always made me feel at ease..her help and advice has been invaluable to us and we can’t thank her enough for everything. Would very much highly recommend this family run business and I will def be using them again in the future.
Thank you so much for your kind words Tracy. It's been my pleasure ❤️
5/5
GoogleHad an overall good experience renting a beach view flat off Cluny Estate Agents, the time I was there I found them to be very professional in all that they do, and they were always on hand to deal with any problems or queries I may of had, thanks Charlie, Ros and Dawn. 😊👍 …
5/5
GoogleCluny Estate Agents have done a brilliant job managing rental properties on our behalf over a number of years until they were recently sold. The team are extremely professional, diligent and friendly to deal with and I would highly recommend their services.
5/5
GoogleWe have just ended our tenancy and we can only thank Cluny and specifically Charlie for his impeccable work from the day he showed us the property to the end of our tenancy. The initial process was smooth and transparent, inventory detailed, and any issue we have raised has been dealt with in a quick, efficient and professional manner, so once again thank you because this has been the best estate agent we have worked with as tenants.
5/5
YellFirst class letting agents
Cluny Estate Agents have managed various rental properties on our behalf over a number of years until they were recently sold. The team are extremely professional, diligent and friendly to deal with. I would highly recommend their services.
5/5
YellProfessional, reliable, efficient
We have just ended our tenancy and we can only thank Cluny and specifically Charlie for his impeccable work from the day he showed us the property to the end of our tenancy. The initial process was smooth and transparent, inventory detailed, and any issue we have raised has been dealt with in a quick, efficient and professional manner, so once again thank you because this has been the best estate agent we have worked with as tenants.
5/5
YellExceptional Service
My parents sold their house in Moray last month and the support from Mya at Cluny was outstanding throughout the process. She dealt exceptionally sensitively with my 90-year-old parents for whom it was a major change as they were selling their home of 50 years to move to SW England. Nothing was too much trouble for Mya and she promptly kept us up to date with any developments. Her willingness to speak at any time and address questions was exemplary. I recently sold our flat in Bristol and the Estate Agent was good but Mya and Cluny were truly excellent. I would unhesitatingly recommend them.
5/5
GoogleI have been dealing with Cluny for over 20 years. They have always been extremely supportive and professional. The team are excellent, very efficient and always ready to help.
5/5
FacebookCluny provides very excellent services, with quick responses and sincerity. As an ex-tenant for more than half a year, I highly recommend Cluny. A huge thanks to Charlie, Dawn and Roz, and wish them all the best.
Thank you so much!🤗
5/5
GoogleCluny is exceptional. Always respond promptly and in professional manner. They are helpful and offer the best advice for me whenever needed. I’d deal with Cluny again, as the experience was very satisfying
5/5
GoogleCluny's Elgin have supported us over the last 5 years with our tenancy. From the ladies in the office to Charlie, our Tenancy Manager, everyone is also supportive and flexible. Thank you to all at Cluny's Elgin.
5/5
GoogleI had a very positive experience with Cluny. The team was professional, helpful, and supportive throughout my tenancy. Communication was always clear and prompt, and the whole process was handled smoothly. I really appreciated all the assistance provided and would happily recommend them to others.
5/5
GoogleRented a property through Clunys for a number of years. Anytime i reported an issue or repair, they were always quick to have the matter rectified, by a reputable local tradesperson. Staff are professional and friendly. Would recommend to anyone wanting to lease a property
5/5
GoogleI rented through Cluny for a number of years and they were very professional. Any issues with the flat were dealt with promptly and the staff were always polite and helpful.
5/5
YellCluny Rentals - Great from start to finish!
From start to finish Cluny were great throughout. I rented a property for 3 years before moving out of the area last week, and throughout my tenancy the Cluny Rentals Team at Elgin were fantastic. Communication was excellent, and any issues with the property were swiftly dealt with. Regular servicing of appliances and notifications received for inspections given in plenty of time. Would recommend anyone looking for a property in the Moray area to check out their website.
5/5
YellHappy sales
From start to finish of the sale of our house it has been such a great experience. Mya and her team have went above and beyond to make sure everything was done to our satisfaction. From first meeting her she makes u feel very comfortable around her, like she’s known u for years. She’s very much a people person and always has a smile on her face and a positive outlook on everything. Would very much recommend this family run business and I will def be using them again in the future.
5/5
GoogleWe have been renting with Cluny for the past 5 years, out of all of the Elgin estate agents, they have been, by far, the best we've rented from. Charlie has been a pleasure to deal with throughout our entire time with them. Highly recommend!
5/5
YellABSOLUTELY SATISFIED
I only have words of gratitude with Mr. Beck and all the team at Cluny Estate Agents. My family and I arrived to Scotland in 2018. Until we bought a house, we lived in different areas according to our activities. In two occasions we lived in homes as tenants. We worked with Cluny and I must say that everything was more than fine.Thank you Charlie.Thank you Cluny team.
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Tell us what you need and we'll put you in touch. Cluny Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elgin.
