Every review we hold for the Edingburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant service especially from Leona who kept us in communication every step of the way throughout our application to rent.
Would recommend to everyone to come here if looking to move and want to be dealt with professionally and with minimal fuss.
Thanks for making the move so easy for us.PositiveResponsiveness, Quality, Professionalism
Craig · 12 January 2021
Agent replied · 20 June 2024
Hi Craig, thank you for your review about our Lettings service. We are always delighted to hear positive feedback about our team at the Leith Branch. We hope you are settling in well.
★★★★★ 5/5
GoogleSo, lets start that we managed to sell within 2days of viewings, 3 viewings in total and 2 offers on the table.
Conversion rate for yourself to consider.
Team is responsive, polite, and great to work with along the sale you arranging to complete.
Committed, positive, engaging, professional.PositiveResponsiveness, Quality, Professionalism
Jonas · 21 June 2021
Agent replied · 20 June 2024
Hi Jonas, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we made the process of selling easier. Great result all round.
★★★★★ 5/5
GoogleBrilliant service especially from Leona who kept us in communication every step of the way throughout our application to rent.
Would recommend to everyone to come here if looking to move and want to be dealt with professionally and with minimal fuss.
Thanks for making the move so easy for us.
Craig · 6 February 2021
Agent replied · 6 February 2024
Hi Craig, thank you for your review about our Lettings service. We are always delighted to hear positive feedback about our team at the Leith Branch. We hope you are settling in well.
★★★★★ 5/5
GoogleWhile it is not easy during lockdown and not everything goes to plan. I must say Scott Garvie at Leith office has been most helpful and down to earth. Willing to go the extra mile with a professional and helpful attitude. Ensuring buyer visits regardless of lockdown or weather.PositiveResponsiveness
David · 21 June 2021
Agent replied · 20 June 2024
Hi David, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we were able to assist with selling your property.
★★★★★ 5/5
GoogleI recently enquired with Your Move regarding selling a property. Maya was really helpful and patient with my never ending questions and totally put me at ease with the process. I cannot thank maya or recommend her enough!
Mikey · 7 February 2020
★★★★★ 1/5
GoogleInitially hard to get hold of to arrange a viewing, took several calls before getting through to someone. Weren't very knowledgeable in the property but did take away questions to get back to me, however, I did have to remind them about a few. Constant emails on property's that might suit me even though i had already had an offer accepted on one via them. Tried unsubscribing multiple times and every time i seem to be back on their mailing list even after my property purchase has now been complete for over a month and has led me to actually leave the poor review they deserve. Worst of all, on the day of keys collection I turned up to met by a closed branch an hour and a half earlier than their actual closing time and was left hours without any way to contact someone from that specific branch before finally being told no I would have to come back tomorrow to get the keys. Luckily I had somewhere to go that night but would hate to think what someone who didnt would do in that situation. Tried to push blame to the solicitor but ultimately they should be diligent enough to know when a property they are selling is due to close and give people prior notice they will be shutting earlier than their official hours if that is the case.NegativeResponsiveness, Quality, Professionalism
Blair · 21 June 2021
★★★★★ 5/5
GoogleThis is our first experience being landlords and I am so glad that we have chosen Your Move - Leith Walk branch! Since the first viewing everything went smoothly, we were always updated and satisfied with service. Our letting agent is Leona Forshall who is always available, reliable and went all beyond to get everything done on time and with no stress. You can imagine how it is worrying to rent your property but having Leona on board I knew that it will be alright! Thanks to her professional experience and amazing skills we got nice tenants who enjoys our flat that means happy landlord and happy letting agent! Thanks a lot Leona and YOUR MOVE team! Highly recommended! :)PositiveProfessionalism
Natalia · 21 June 2021
★★★★★ 5/5
GoogleMaya, Alina and the your move team did a great job with the sale of my flat. I thought it would be far more stressful trying to sell a property when living 50+ miles away. The team dealt with all the viewings and despite some early hiccups (covid and not the teams fault) the sale went hassle free. I didn’t need to do anything apart from get the keys to the team! Thanks for all your hard work.PositiveQuality
Karen · 25 August 2021
★★★★★ 5/5
GoogleI've been with them a couple of years now. Good service provided throughout that time. And recently given the covid situation this has continued at the same high level. In particular, Leona Forshall has done a fantastic job in letting my property. Highly recommended.PositiveProfessionalism
Imran · 25 August 2021
Agent replied · 6 February 2024
Hi Imran, thank you for your review about our Lettings service. We are always delighted to hear positive feedback about our team at the Leith Branch.
★★★★★ 5/5
GoogleI spoke with four different estate agents for the sale of my flat. Your move were the friendliest and most professional who visited. “Maya” was not pushy in any way and made it seem like it very much my choice who to pick.
The team were responsive throughout the same process and always up for a chat when I popped in.
The fee was cheaper than other estate agents and reasonable.
Highly recommend.
Alexander · 6 February 2022
★★★★★ 1/5
GoogleIf I was able to leave 0 stars I would. Shocking service. I enquired online about a property they were advertising, no response. I phoned and got a very rude man on the phone. I was given no options for viewing, I was told a time and nothing else. I was also asked a ridiculous amount of personal details to simply view the property and get a copy of the home report. Nowhere else I have viewed through has asked more than my name, phone number and email. Asking about my current residence and budget and other info is unnecessary. It is my information and not information that should concern anyone else to simply view a property. I was advised I could not speak to a manager. I also was advised I would be sent a copy of the home report which I still haven't received which I initially asked for days ago. I have received no communcation, not even an address which the advisor refused to provide over the phone. Shocking service, I dread to think how difficult it would be to buy through them as viewing a property is impossible.
Karen · 7 February 2020
★★★★★ 5/5
GoogleYour Move was the only company we considered to sell our property. Thanks to their connections with other major estate agencies, they offer the biggest, nationwide range of potential buyers. Tomasz and Duncan did something incredible with selling our property within 2 days with the really satisfactory outcome for us. They helped us during the whole process prior to the sale and were always happy to offer us an advice. We never thought that selling the property can be so simple and hassle-free. We believe that for Tomasz and Duncan only the sky is the limit.
Fully recommended. Huge thank you for all your hard work.
Matt · 7 February 2020
★★★★★ 5/5
GoogleAfter meeting with the fabulous Julie Anne the whole experience was professional from start to finish.
Nothing was to big or to small for this company to deal with.
The staff where on point with everything I asked them to do .
I would totally recommend this company to all that was thinking about selling or buying a property.
The best company I have dealt with and will use them again in the future.
Thank you to all at Your move esp Julie Anne .
Dawn · 7 February 2020
★★★★★ 5/5
GoogleI think it's a breath of fresh air to deal with people who are friendly, can spare the time and are professional and in a fairly fast paced industry are efficient, Seems like a minimum requirement but it's not amongst estate agents (I deal …
Daren · 13 April 2024
★★★★★ 5/5
GoogleI would highly recommend Tony Stovin from Your Move, he showed real care, and helping me source suitable tenant, and making sure I have all the right legal documents for letting.
Melinda · 7 February 2020
★★★★★ 5/5
GoogleTop Notch! Tony has been a massive help, between sorting out the letting agreement, working with my team & organising trade works to bring everything to standards I couldn't be happier.
Adee · 7 February 2020
★★★★★ 5/5
GoogleWe recently purchased a property through Your Move & everything was handled efficiently and with care. If there were any issues/questions Tomasz was great in sorting us out. Would recommend!
Jenni · 7 February 2020
★★★★★ 5/5
Google. After meeting three top estate agents , I wasn't happy with their valuation , didn't think they gave its true value, which is one of the reasons I decided to go with U move .On entry I found the staff to very helpful , friendly, making me feel at ease . The office was very inviting ,clean and tidy and there was an air of efficiency about it. This was due partly to Jacquie the manageress, who runs a tight ship.I knew she was the one for me with a confidence and determination that she exudes. As it turned out, I made the right decision ,the property sold within a week receiving an excellent price .Jacquie , Jill and Juels handled the sale well .communication was very good giving me excellent advice .Thanks U Move
Alex · 7 February 2019
★★★★★ 5/5
GoogleMaya from Your Move has been absolutely exceptional in terms of guiding us through the sale of our property. Both Maya and Zanee have always responded to our queries on time. Your Move worked very hard to reach out to as many potential buyers as possible which improved the chances of having our property sold within a few quick months.
PC · 6 February 2023
★★★★★ 5/5
GoogleAs a landlord, I always get a great service from Your Move Leith Walk. They are good at communication and getting things done. In my experience they go above and beyond to help their clients. I've just scrolled through the other reviews and am delighted to see my tenants have also given a 5🌟 review... It's very reassuring to know they're experiencing the same great service. Thank you.
Kirsty · 6 February 2022
★★★★★ 5/5
GoogleWe’ve had a fantastic experience with your move. The team have been incredibly helpful and supportive during the purchase of our house. They’ve fitted in extra viewings and had all questions answered quickly. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
Anna · 21 June 2021
Agent replied · 20 June 2024
Hi Anna, thank you for taking the time to review our Sales service. We are always delighted to hear positive feedback about our team at the Leith Branch and how we made the process of buying easier.
★★★★★ 5/5
GoogleThanks Julie Anne and team for all your help and support helping to organise the sale of my flat and keeping us updated , trustworthy and efficient
Sharon · 7 February 2020
★★★★★ 5/5
GoogleRecently rented a property, Tony made the process very simple and has provided us with all of the information required. Happy tenants. Thanks again.
Sarah · 7 February 2020
★★★★★ 5/5
GoogleCallum at your move was so kind and helpful when we were looking for a flat to rent. He was very knowledgeable and patient during viewings, he was accommodating to our needs and queries and managed to help us secure our dream flat. Would recommend his services 110%
Lauren · 6 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.