Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful staff who were accessible at a time when most firms are reducing telephone support.
Evelyn · 10 June 2020
Agent replied · 11 June 2024
Good afternoon, Thank you for finding the time to leave your feedback.
We are very happy to hear you received a helpful service from the team. We appreciate things are difficult at this time and pride ourselves on delivery a great service at all times.
Thanks for using Safestore.
★★★★★ 5/5
GoogleThe team were great in getting us an appropriately sized room in a good location for easy access to the elevator
Niadh · 11 June 2017
Agent replied · 11 June 2024
We appreciate your feedback Niall and we're happy to hear your storage experience was a positive one at Safestore Edinburgh Fort Kinnaird.
★★★★★ 5/5
GoogleVery professional, efficient and attentive
Andrew · 10 June 2022
Agent replied · 11 June 2024
Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received a professional and helpful service from the team in store, making your Safestore journey a great one. Thanks for using Safestore.
★★★★★ 5/5
GoogleVery good end polite service
Piotr · 10 June 2022
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are very happy to hear you received a helpful service from the team in store, making your Safestore journey a great one.
Thanks for using Safestore .
★★★★★ 5/5
Google5 Star customer service...
Stephen · 10 June 2022
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are very happy to hear you received a a 5* service from the team in store, making your Safestore journey a great one.
Thanks for using Safestore .
★★★★★ 4/5
GoogleEasy access but secure ample space for parking helpful staff
Pat · 10 June 2021
Agent replied · 11 June 2024
Thank you for finding the time to leave your feedback.
We are very happy to hear you received a helpful service from the team in store. Our aim is to make your Safestore journey a great one.
Thanks for using Safestore.
★★★★★ 5/5
GoogleExcellent service, helpful staff. Easy access at all times. Recommend
Liz · 10 June 2021
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are very happy to hear you received an excellent service from the team in store.
Thanks for using Safestore.
★★★★★ 5/5
GoogleVery helpful staff and great service. Easy to set up and easy to use. First class.
Colin · 11 June 2019
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are happy to hear you recieved great customer service from the team.
Thanks for using Safestore.
★★★★★ 5/5
GoogleEasy access and well lit internally. Staff were very pleasant and helpful.
Gilbert · 10 June 2020
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are very happy to hear that you received a friendly and helpful service from the team in store.
Thanks for using Safestore.
★★★★★ 5/5
GoogleExcellent service the process quick and straightforward. All questions answered friendly and professional staff.
Elizabeth · 11 June 2019
Agent replied · 11 June 2024
Good morning, Thanks for finding the time to leave your feedback. We are very happy to hear you received excellent customer service from the team in store, making your Safestore journey a great one. We appreciate all feedback and thank you for your lovely words and continued custom. Thanks for using Safestore.
★★★★★ 5/5
GoogleStaff very helpful. Feel confident that the items I have stored will be securely looked after
Francis · 11 June 2017
Agent replied · 11 June 2024
Thank you for the perfect rating and great to hear our staff were their usual helpful selves, they really do have a great rapport with our customers.
★★★★★ 5/5
GoogleExcellent service; swift way to store goods- in and out! Great, all clean and safe.
Fantastic.
Missie · 11 June 2017
Agent replied · 11 June 2024
Thanks Missie for your feedback on our Safestore Edinburgh Fort Kinnaird - it's much appreciated.
★★★★★ 5/5
GoogleI have no complaints. Five stars.
Riona · 10 June 2021
Agent replied · 11 June 2024
Thanks for finding the time to rate our store.
★★★★★ 5/5
GoogleAmazing staff, girl who is there is amazingly helpfull and got amazing customer service
P · 11 June 2018
Agent replied · 11 June 2024
Good morning , Thanks for taking the time to leave your feedback. We are very happy to hear you recieved amazing customer service from the team. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.
★★★★★ 5/5
GoogleService was good and recommend
Steve · 10 June 2021
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are happy to hear you received a good service from the team in store and welcome your recommendation.
Thanks for using Safestore.
★★★★★ 5/5
GoogleGordon and Chris both helpful and accomodating
B · 10 June 2020
Agent replied · 11 June 2024
Good afternoon, Thank you for finding the time to leave your feedback.
We appreciate we are going through a difficult time at present and have options set in place for customers at this uncertain time. Please speak to the store to see if there is anything we can do to help. We are following the governments guidelines and have been providing a service to our customers throughout this difficult time.
Many thanks Safestore
★★★★★ 4/5
GoogleGood service no problems on the Sat, staff were more than helpful.
Carol · 11 June 2017
Agent replied · 11 June 2024
Wonderful news, thanks for taking the time for letting us know.
★★★★★ 5/5
GoogleReally lovely staff. Everything else is just what you'd expect from self-storage.
Samuel · 11 June 2017
Agent replied · 11 June 2024
Our store staff really are fabulous, thanks for taking the time to share your experience.
★★★★★ 5/5
Googlevery easy process, help when needed and not a bad price either
Jacqui · 11 June 2017
Agent replied · 11 June 2024
We're glad to hear you found storing with us easy - thanks for your feedback, it's much appreciated.
★★★★★ 4/5
GoogleNot the cheapest but has easy access with helpful staff.
Steven · 11 June 2018
Agent replied · 11 June 2024
Good afternoon, Thanks for taking the time to leave your feedback. We are happy to hear the staff offered a helpful service. Our aim is to make your Safestore journey a great one. I will pass your comment over to the team. Thanks for using Safestore.
★★★★★ 5/5
GoogleExcellent service and suitable storage for our belongings back from France.
Donald · 11 June 2017
Agent replied · 11 June 2024
Thank you for taking the time to review your stay with us, glad we could be of service and help with your big move.
★★★★★ 3/5
GoogleIt's yellow
Inside and out
No wobble here
Michael · 11 June 2019
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
Thanks for using Safestore.
★★★★★ 5/5
GoogleNo reservations about making a reservation with Safestore.
Francis · 11 June 2019
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
It is always great to hear that you found the service you received was great making your decision easy to come to safestore. Our aim is to make your Safestore journey a great one.
Thanks for using Safestore.
★★★★★ 5/5
GoogleExcellent facilities and really helpful and friendly staff.
Nicky · 11 June 2019
Agent replied · 11 June 2024
Good afternoon,
Thanks for finding the time to leave your feedback.
We are very happy to hear you found our facility excellent and that you received helpful and friendly service from the team.
Thanks for using Safestore.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.