Trusted Agent profile · Edinburgh

Safestore Limited Edinburgh reviews

4.7

★★★★★ Excellent

265 reviews across 1 platform

62-66 Newcraighall Road, Edinburgh, EH15 3HS

Safestore Limited's office in Edinburgh, at 62-66 Newcraighall Road, is rated 4.7 out of 5 across 265 reviews on 1 platform, including 265 Google reviews rated 4.7.

Google logo

4.7 / 5

265

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

Very helpful staff who were accessible at a time when most firms are reducing telephone support.

Evelyn · 10 June 2020

Agent replied · 11 June 2024

Good afternoon, Thank you for finding the time to leave your feedback. We are very happy to hear you received a helpful service from the team. We appreciate things are difficult at this time and pride ourselves on delivery a great service at all times. Thanks for using Safestore.

5/5

Google

The team were great in getting us an appropriately sized room in a good location for easy access to the elevator

Niadh · 11 June 2017

Agent replied · 11 June 2024

We appreciate your feedback Niall and we're happy to hear your storage experience was a positive one at Safestore Edinburgh Fort Kinnaird.

5/5

Google

Very professional, efficient and attentive

Andrew · 10 June 2022

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received a professional and helpful service from the team in store, making your Safestore journey a great one. Thanks for using Safestore.

5/5

Google

Very good end polite service

Piotr · 10 June 2022

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received a helpful service from the team in store, making your Safestore journey a great one. Thanks for using Safestore .

5/5

Google

5 Star customer service...

Stephen · 10 June 2022

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received a a 5* service from the team in store, making your Safestore journey a great one. Thanks for using Safestore .

4/5

Google

Easy access but secure ample space for parking helpful staff

Pat · 10 June 2021

Agent replied · 11 June 2024

Thank you for finding the time to leave your feedback. We are very happy to hear you received a helpful service from the team in store. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.

5/5

Google

Excellent service, helpful staff. Easy access at all times. Recommend

Liz · 10 June 2021

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received an excellent service from the team in store. Thanks for using Safestore.

5/5

Google

Very helpful staff and great service. Easy to set up and easy to use. First class.

Colin · 11 June 2019

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are happy to hear you recieved great customer service from the team. Thanks for using Safestore.

5/5

Google

Easy access and well lit internally. Staff were very pleasant and helpful.

Gilbert · 10 June 2020

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear that you received a friendly and helpful service from the team in store. Thanks for using Safestore.

5/5

Google

Excellent service the process quick and straightforward. All questions answered friendly and professional staff.

Elizabeth · 11 June 2019

Agent replied · 11 June 2024

Good morning, Thanks for finding the time to leave your feedback. We are very happy to hear you received excellent customer service from the team in store, making your Safestore journey a great one. We appreciate all feedback and thank you for your lovely words and continued custom. Thanks for using Safestore.

5/5

Google

Staff very helpful. Feel confident that the items I have stored will be securely looked after

Francis · 11 June 2017

Agent replied · 11 June 2024

Thank you for the perfect rating and great to hear our staff were their usual helpful selves, they really do have a great rapport with our customers.

5/5

Google

Excellent service; swift way to store goods- in and out! Great, all clean and safe. Fantastic.

Missie · 11 June 2017

Agent replied · 11 June 2024

Thanks Missie for your feedback on our Safestore Edinburgh Fort Kinnaird - it's much appreciated.

5/5

Google

I have no complaints. Five stars.

Riona · 10 June 2021

Agent replied · 11 June 2024

Thanks for finding the time to rate our store.

5/5

Google

Amazing staff, girl who is there is amazingly helpfull and got amazing customer service

P · 11 June 2018

Agent replied · 11 June 2024

Good morning , Thanks for taking the time to leave your feedback. We are very happy to hear you recieved amazing customer service from the team. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.

5/5

Google

Service was good and recommend

Steve · 10 June 2021

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are happy to hear you received a good service from the team in store and welcome your recommendation. Thanks for using Safestore.

5/5

Google

Gordon and Chris both helpful and accomodating

B · 10 June 2020

Agent replied · 11 June 2024

Good afternoon, Thank you for finding the time to leave your feedback. We appreciate we are going through a difficult time at present and have options set in place for customers at this uncertain time. Please speak to the store to see if there is anything we can do to help. We are following the governments guidelines and have been providing a service to our customers throughout this difficult time. Many thanks Safestore

4/5

Google

Good service no problems on the Sat, staff were more than helpful.

Carol · 11 June 2017

Agent replied · 11 June 2024

Wonderful news, thanks for taking the time for letting us know.

5/5

Google

Really lovely staff. Everything else is just what you'd expect from self-storage.

Samuel · 11 June 2017

Agent replied · 11 June 2024

Our store staff really are fabulous, thanks for taking the time to share your experience.

5/5

Google

very easy process, help when needed and not a bad price either

Jacqui · 11 June 2017

Agent replied · 11 June 2024

We're glad to hear you found storing with us easy - thanks for your feedback, it's much appreciated.

4/5

Google

Not the cheapest but has easy access with helpful staff.

Steven · 11 June 2018

Agent replied · 11 June 2024

Good afternoon, Thanks for taking the time to leave your feedback. We are happy to hear the staff offered a helpful service. Our aim is to make your Safestore journey a great one. I will pass your comment over to the team. Thanks for using Safestore.

5/5

Google

Excellent service and suitable storage for our belongings back from France.

Donald · 11 June 2017

Agent replied · 11 June 2024

Thank you for taking the time to review your stay with us, glad we could be of service and help with your big move.

3/5

Google

It's yellow Inside and out No wobble here

Michael · 11 June 2019

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. Thanks for using Safestore.

5/5

Google

No reservations about making a reservation with Safestore.

Francis · 11 June 2019

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. It is always great to hear that you found the service you received was great making your decision easy to come to safestore. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.

5/5

Google

Excellent facilities and really helpful and friendly staff.

Nicky · 11 June 2019

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you found our facility excellent and that you received helpful and friendly service from the team. Thanks for using Safestore.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Safestore Limited's Google reviews

Questions about Safestore Limited Edinburgh

How many reviews does Safestore Limited Edinburgh have?

Safestore Limited's Edinburgh office has 265 reviews across 1 platform: 265 on Google.

What is Safestore Limited Edinburgh's rating?

Safestore Limited Edinburgh is rated 4.7 out of 5 across all 265 reviews, and 4.7 out of 5 on Google from 265 reviews.

Where is Safestore Limited's Edinburgh office?

Safestore Limited Edinburgh, 62-66 Newcraighall Road, Edinburgh, EH15 3HS.

The Trusted Agent

Is this your office? Claim your page.