Murray and Currie reviews

★★★★★ 5/5

Trustpilot

Professional, friendly, and efficient.

Having recently had to take over the running of our rental property all the Staff have gone out of their way to give me help and advice whenever I have needed it. A special thank you to Jordian for her efficient and friendly handling of all my queries - trivial or otherwise - and also to Karolina for helping me with what seemed to me a complicated and frustrating Insurance Claim.

Sheila · 13 April 2026

★★★★★ 1/5

Trustpilot

Worst Agency! Trust me. It stretches you to a limit of suicidal thoughts.

I'm pretty sure the positive ones are paid off by Murray & Currie. One of the horrible agency I have come across in this life. They have put across their own policy on top of Scottish government. Does not care about customers. There is a hell lot of mental trauma one has to go through in order to get out of their contract. NEVER EVER THINK OF GOING WITH MURRAY & CURRIE.

Ashish · 27 February 2026

★★★★★ 5/5

Trustpilot

Fast and efficient agency

I have been renting my flat for a month now and so far, I am having a great experience with Murray and Currie. They are very reactive and helpful. I recently moved to Scotland from another country and did not have a lot of time to find accommodation. The agents, and especially Claire have done everything they can to help me. They are always happy to help and answer your questions and are very quick to respond if there is any issue. I highly recommend!

E · 26 October 2024

★★★★★ 5/5

Trustpilot

New to Edinburgh

I recently moved to Edinburgh after securing a permanent lecturing position at the University of Edinburgh, which has been an exciting new chapter in my life. I relocated in July and stayed with a friend until I found an apartment in Marchmont in October. The transition could have been stressful, but thanks to Claire Green, the Associate Director at Marrie and Currie, it was a smooth and pleasant experience.

Shoaib · 26 November 2024

★★★★★ 5/5

Google

Just wanted to say a huge thank you to the guys and in particular Ellie at Murray & Curry. Absolute flawless service from start to finish. The purchase or sale of property can be a stressful time but with their expert advice and 10/10 communication i can actually go as far as to say it was a pleasure, even enjoyable! I can highly recommend M&C and again thank you for all your help.

Daniel · 3 August 2025

★★★★★ 1/5

Trustpilot

Murray and Currie repeatedly failed to…

Murray and Currie repeatedly failed to fix items in our flat when we reported them. We moved out over two months ago and still haven’t received our deposit back. We are chasing them repeatedly and they simply ignore our calls and emails. Landlords, please choose another company that will treat your tenants more fairly.

Tash · 8 September 2026

★★★★★ 5/5

Trustpilot

Nice Service

Renting is never easy for immigrants to UK. Becca is patient and professional every time we came to the store in Edinburgh new town. She recognised our needs and worries. Since we are totally unfamiliar with the procedure of renting in UK, she showed us the way to locate renting property and the procedure to rent the house. It is commendable to have colleague like Becca representing Murray Currie.

Olaf · 23 July 2022

★★★★★ 5/5

Google

I had a fantastic experience with Murray & Currie Property Sales & Lettings. The team was professional, friendly, and highly responsive throughout the entire process. They made everything smooth and hassle-free, always keeping me updated and offering helpful advice. Their attention to detail and commitment to excellent service really stood out. I would highly recommend them to anyone looking for a reliable and efficient property service!

It,s · 3 April 2026

★★★★★ 5/5

Google

I've rented a couple of flats from Murray and Currie over the years and have been extremely impressed with their professionalism and standard of customer service I got. Ive rented off other well known companies around Edinburgh before and wouldn't go anywhere else now. I can trust in them to get my deposit back in full without any issues or long waiting times. Ben and Steven were especially helpful.

Karen · 15 June 2022

★★★★★ 5/5

Trustpilot

Professional and caring

I have had a great experience working with Murray and Currie from them managing my flat to organising the sale. The whole team go out of their way to make everything straightforward. There is a real feeling of everyone working together to do their best for the client.

Anne · 10 June 2025

★★★★★ 4/5

Trustpilot

Predominantly good agency

The employees in the agency are generally lovely and helpful. There was an instance where I had to complain as the service I received in their office was rude and off putting, but that was quickly addressed and solved. Their services regarding our property maintenance have been very satisfying and so I would recommend this agency to others - we love our current home.

Phlip · 11 November 2022

★★★★★ 1/5

Google

Avoid at all costs. Moved in to one of their rental properties in 2023 and had nothing but issues. The kitchen was filthy, cigarette buts could be found within the cabinets, and the oven has not been cleaned at all. The boiler then broke and we were without hot water for days, having to shower at a gym. Our bins had been filled with random crap, which made us have to drive with our bins somewhere else as the bin men refused to take them due to the contents. We quite literally had to dig through the garbage to hide whatever they had thrown in there. Furthermore, they left a broken burner full of beer cans in the garden for us to deal with. Notoriously slow in responding to repair claims. When we gave our notice, various viewings had been organised for a single day, out of which we were only aware of 2. Additionally, the viewing agent was late ( fair enough ) however, neither us nor the people coming to view the property were notified. This involved us having to give the viewing ourselves! Finally, you will be given an extensive list of items to clean prior to you moving out ( even though this was clearly not done when we moved in ). Once this is done, prepare yourself for 6+ weeks of not getting your deposit back. We moved out on the 19th of September. It is now the 27th of October and we are yet to get an update. Apparently for the size of their company, on my 1 person has access to all rental deposits and therefore “no one else has access or can do anything if he is away”. In the 6 weeks that we have been chasing this up, this person has been on annual leave non stop, meaning we have had absolutely no resolution to this. They apparently are unable to reach the landlord and therefore unable to give us the deposit. We received the below: Good afternoon, I apologise for this delay as the owner has been difficult to get a hold off to confirm they are happy for the deposit to be returned and I need this from them. I sent them an email today saying they have till Friday or the full deposit will be returned. Again I apologise for the delay. To anyone, this would mean that the deposit will be refunded on Friday should they not hear back. However, what they are trying to claim is that we misunderstood this email and it doesn’t not actually say the deposit will be returned on Friday. Worth noting this was sent to us and on that Friday when we were supposed to get an update, the person was on annual leave ( shock! ) Anyway, avoid at all costs as I have never dealt with such incompetence in my 6 years of renting in Edinburgh.

Cristina · 17 November 2025

★★★★★ 5/5

Google

I’ve had a really positive experience with Murray & Currie. They have always been approachable, offering sound advice and support whenever needed. Their staff are personable, professional, and genuinely keen to help. Recently, when my landlord decided to sell their property, the team at Murray & Currie were very supportive and made what could have been a stressful transition much more manageable. I truly appreciate their help and would highly recommend them to anyone looking for a reliable and caring letting agency.

Tom · 17 November 2025

★★★★★ 1/5

Google

I added three one-stars review on google- one for each user of the rented flat. After my very general and dry opinion, I got a phone call from the agency, which required them to dig up my business phone number from another account. Yes, I put up reviews on the internet and got a phone call from the agency asking for an explanation. Strange for me but ok... After an intense conversation, I decided to write a new more detailed review. The agency didn't deserve one-star reviews with the fact that I had to call for a few times with each fault in the apartment and repair the smallest thing lasted for weeks. Not that the fire alarm did not work. Or they gave us unfulfilled promises of replacing cigarettes burned carpets before we moved in. Happens. There is one thing that hurt me especially. Returning deposit. The agency trying to tell us that the apartment after moving out required a deep cleaning. I cleaned everything there before and after we moved... An attempt to impose on us the costs of replacing the defects that were in the flat before we moved in. The list is long. When you moving to a new flat, you need money as soon as possible and going with it to Safe Deposit Scotland takes time. I was lucky that I could wait for the return of deposit and I did not agree to the ridiculous amount of money that agency proposed. After settling the case, I was very happy with the decision we received from the Safe Deposit Scotland. So it is totally worth the time. Before you move into Murray& Currie property do lots of photos. You gonna need it. The situation in which the agency put me in case of deposit and the phone call which I got about reviews are highly uncomfortable and stressful. Checking and linking my private account with a business account to get my business number is very worrying. The phone conversation that I had left many worries. What the company is able to do to keep good reviews when the service doesn't deserve it. Funny in this situation is that when we had broken boiler or washing machine in the apartment we waited days for a response but after adding one star on google they called in 20 min. I'm not trying to offend or accuse anyone. Something is not working in this agency and future tenants should know that. Hope that it explains enough my one-star reviews. Maybe giving you 3-time one-star reviews isn't fair but you didn't treat me fair as well. One of them disappear as I said.

Aleksandra · 16 June 2019

★★★★★ 5/5

Google

I’ve used Murray & Currie on a number of occasions and would have no hesitation in recommending them to anyone looking to buy, sell or rent property in Scotland. A very specific contrast I noticed between them and other agencies is the clear synergy between all departments making them extremely efficient and responsive. More recently I dealt with Kim Keenan who was not only professional and approachable but also had an immediate answer and solution for any question I had. Being a first time buyer in property this was very reassuring and gave me a sense of confidence that I was in good hands. If you haven’t already- check them out! You won’t be disappointed.

Alisa · 16 June 2018

★★★★★ 1/5

Google

Scum - you should avoid using this money grabbing company. Moved into a place they claimed to have been 'professionally' cleaned upon moving in. After moving out and leaving the place tidier than when we first moved in we were deducted £300 off our £950 deposit for a cleaning bill which is absolutely ludicrous. I offered up paying £50 extra every month above the asking monthly rent to secure moving into the place. My generosity has ultimately costed me and these sharks will bleed you of your money too. Avoid. 0 Stars is not even an option.

Adam · 16 June 2017

★★★★★ 1/5

Trustpilot

Not what I expected from an agency.

Unfortunately when we moved into the a rental property the kitchen was not clean, although the inventory check listed it as clean. Really it was discustjng and unfit for use. We cleaned ourselves and asked for recompense. This request was refused and we were told we could just leave it in the same state when we move out! The toilet was also cracked and leaking when we arrived. After reporting it is two weeks later and we are still waiting for a new one to be fitted. Now we have thoroughly cleaned the place we are happy in it but the agency have lacked professional standards. Very unlike any other I have dealt with in the past.

Alan · 18 September 2024

★★★★★ 5/5

Google

Than you very much to everyone at Murray & Currie. We were due to move into a property with another agent last Friday only to be told at the last minute that the tenants needed to extend for another month and so the property would not be ready for us. This, after having paid a deposit for the flat over a month before! I have to say I was disappointed at the lack of urgency from a lot of agents in finding us alternative accommodation. We found Rettie and Murray & Currie both very helpful but in the end we secured our flat through Murray & Currie. They seemed to really understand the situation we had found ourselves in and really pushed the boat out to assist us in securing another property during a very tough time. Particular thanks to Joe who physically helped us move into the property which is above the call of duty. Thanks again to everyone. I would happily recommend to anyone.

Polly · 17 June 2015

★★★★★ 5/5

Trustpilot

Jordian is an excellent letting agent

Jordian is an excellent letting agent. She's extremely professional and efficient. Definitely one of the top employees in the United Kingdom.

Bill · 16 January 2026

★★★★★ 5/5

Trustpilot

I recently sold my property with Murray…

I recently sold my property with Murray and Currie and was very pleased with the experience they provided. Ellie was great to deal with

Hannah · 12 December 2025

★★★★★ 5/5

Trustpilot

Exceptional Service and Perfect Home Matching

I had an excellent experience with Murray & Currie . From start to finish, they were professional, responsive, and incredibly helpful in finding me the perfect home. The property was exactly as described, well-maintained, and in a great location. The entire process was smooth, with clear communication and prompt service. I highly recommend them to anyone looking for a reliable and trustworthy rental agency. Their commitment to customer satisfaction truly sets them apart.

Sam · 29 August 2024

★★★★★ 5/5

Trustpilot

Seamless on-going good service from professionals.

Seamless good service from the Murray and Currie Team, from the very first contact made with them.There is a highly professional yet personalised feeling about our on-going dealings with this Team. Whether it is a phone call to them, or an e-mail, contact is easily made. E-mails are acknowledged and responded to. We didn’t have to endure a lengthy credit check prior to viewing the property - once we had decided on a property, agreements were negotiated, and the Murray and Currie process to establish our credit-worthiness was a logical, short one - NB to a couple of other agencies.#Justified praise for a dynamic Team providing a great professional service.

Grant · 6 April 2023

★★★★★ 1/5

Google

I am extremely disappointed with the way this agency has handled my tenancy change, and I feel compelled to leave this review after repeated attempts to resolve the matter amicably. With only five days left before the current tenant leaves, absolutely no paperwork has been completed. Despite the urgency, I have been asked to pay a deposit without having a contract in place, which is both unprofessional and unacceptable. To make matters worse, I was asked to confirm that there have been no changes to the inventory, even though there clearly have been. Steven, in particular, has shown a concerning lack of customer service throughout this process. I have tried to reach him for over a month with no success, my calls and messages go unanswered, and there is no proactive communication. This has left me feeling incredibly stressed and uncertain, as nothing is progressing as it should with only days remaining. I had hoped for a much smoother and more transparent experience, but sadly, this has not been the case. This review reflects my sincere disappointment in how the situation has been mishandled.

Stelios · 17 July 2025

★★★★★ 1/5

Trustpilot

Rented through them for a couple of…

Rented through them for a couple of years during which they carried out several inspections but failed to fix any issues within the flat and told me i needed to get them

Reo · 1 August 2026